EAMA Group Auctions Reviews 153

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, praising the staff for their helpfulness and prompt communication. Many people found the online bidding platform easy to use and appreciated the accurate descriptions of goods. The delivery service is often noted for its speed and efficiency, with consumers receiving their items on time and well-packaged. However, some customers were not happy with the product descriptions, stating that items received did not match what was advertised or pictured. Some also experienced issues with delivery costs being higher than expected or with a lack of communication regarding collection and delivery details, leading to delays and unanswered requests.

What people talk about most

Product

People report ambiguous experiences with product. While some customers praise the good range of products,... See more

Service

Users describe positive interactions with service, highlighting excellent customer service and quick... See more

Staff

Clients share ambiguous opinions on staff. Many customers praise the staff for being helpful, responsive, and... See more

Delivery service

Customers had ambiguous experiences with delivery services. Many reviewers praised fast delivery, good... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers report positive experiences,... See more

Based on these reviews

Rated 4 out of 5 stars

Haven’t used EMMA Auctions much. My only negative was I wanted to know the delivery charge before I bid on a pallet of slabs but was unable to find out this information. I took a chance and won the lo... See more

Rated 4 out of 5 stars

Super helpful consultant. Quick responses to emailed queries. Precise information returned back. She was on point!

Rated 5 out of 5 stars

I previously experienced some difficulties with another auction house, which led me to switch to EAMA Group. As I was unfamiliar with their procedures, I reached out to their customer care team. I was... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

153 reviews

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Replied to 12% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

EAMA No issues Here

I have bought from many auction houses via sites before. Some you Win and Some you lose That's the experience. Anything I have sucessfully bid on and won where EAMA have been the auctioneer, It has worked out well and handled proffesionally.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

EAMA auctions are always honest with…

EAMA auctions are always honest with their customers, unlike others .The goods that you are bidding on are there for you to see (flaws and all) and the descriptions are truthful. I would always put Eama in the top two auction house's in the UK ,Aidan Murnane.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend EAMA to all buyers & sellers

EAMA are a great auction company to deal with. I have sold a few lots on there and Jeremy and the team always help run things smoothly with the sale and transactions. Some of our surplus trader academy students have also made money through their affiliate option also.

regards
Matt Goldberg
Director
Stocklot World Ltd

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finished on my site Liquidation

Great service from start to finish with EAMA,

We teamed up with EAMA to auction of a site liquidation clearance, very professional and achieved us a huge return on the goods we sold, all collections was planned into a 2 day window and they managed it all for us, and they even swept up at the end,

Many happy buyers come and collected there goods,

Highly recommend for selling off assets and great service for the buyers too,

5 stars - thank you

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Had experience with eama

Had experience with eama. Many times had to resolve payment issues with them because I get late few times.
They always helped .and very very nice gentle people . Very quick to reply and help all the time .

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Services

Never had a issue with Eama, fast, responsive & reliable. They always have your item's available when you turn up for collection. If there is a issue they will resolve it there & then. Can't recommend these enough to other businesses. Probably the best auction around for best value for money!

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Countless recommendations given

Professional and courteous regardless of the interaction with these guys. They message till late and I have no issues with recommending them to family and friends. Thanks so much for everything EAMU Group Auctions. Keep up the exceptional work that you do, to ensure we can do business with you.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Superb

Absolutely spot on. Fully informative from start to finish and a nice guy to deal with as well. Will definitely be looking out for future lots - trusted seller. Highly recommended 👍

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding auction

The auction is great! Offers accurate description and some great deals you can find on they’re website. I’ve had a great experience with them and definitely I will buy more from them!
One of the best I’ve dealt with and definitely is trustworthy.
Keep up the great work and please offer the best service as before.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Good experience

Purchased a few small items. Everything went smoothly and comms wrt delivery were v swift once I paid for my items

September 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience, repeat customer

I’ve bought stock regularly from EAMA and find them nice and straight forward to deal with in an industry full of misleading product descriptions. Always spot on with the goods, delivery/collection and very responsive.

September 19, 2024
Unprompted review

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