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EAMA Group Auctions Reviews 153

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TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, praising the staff for their helpfulness and prompt communication. Many people found the online bidding platform easy to use and appreciated the accurate descriptions of goods. The delivery service is often noted for its speed and efficiency, with consumers receiving their items on time and well-packaged. However, some customers were not happy with the product descriptions, stating that items received did not match what was advertised or pictured. Some also experienced issues with delivery costs being higher than expected or with a lack of communication regarding collection and delivery details, leading to delays and unanswered requests.

What people talk about most

Product

People report ambiguous experiences with product. While some customers praise the good range of products,... See more

Service

Users describe positive interactions with service, highlighting excellent customer service and quick... See more

Staff

Clients share ambiguous opinions on staff. Many customers praise the staff for being helpful, responsive, and... See more

Delivery service

Customers had ambiguous experiences with delivery services. Many reviewers praised fast delivery, good... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers report positive experiences,... See more

Based on these reviews

Rated 4 out of 5 stars

Haven’t used EMMA Auctions much. My only negative was I wanted to know the delivery charge before I bid on a pallet of slabs but was unable to find out this information. I took a chance and won the lo... See more

Rated 4 out of 5 stars

Super helpful consultant. Quick responses to emailed queries. Precise information returned back. She was on point!

Rated 5 out of 5 stars

I previously experienced some difficulties with another auction house, which led me to switch to EAMA Group. As I was unfamiliar with their procedures, I reached out to their customer care team. I was... See more

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

153 reviews

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Replied to 12% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great company & Great Service Always

Been dealing with these guys for a couple of years and I can honestly say they’re the best auction company to deal with. They offer a great service and their communications are spot on. I’ve bought vehicles, pallets and all sorts of great stuff from them and I’ve been in “buying and selling” for over 25yrs. No problems with EAMA at all. Always very happy. Thx

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Honest company to deal with!

I have sold with EAMA Auction as a seller and bought off them as a customer, the experiences for both of these cases were without fault and I am happy continue doing so in the future.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Great service on all occasions. When I had a problem with my own courier, EAMA went out of their way to smooth the issue over, including going to a different business to pick up new shipping labels. 5-star service from a 5-star company.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality lot's to be had.

Always a pleasure to bid with EAMA,nice to know that when you bid with them you get exactly what you expect for your money, Always top quality as described, well packaged and shipped on time,unlike other auctions where I've ended up with a box of unusable junk. Give EAMA ago you'll not be disappointed.

November 13, 2024
Unprompted review

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