🦸♂️🏀 HERO OF THE NIGHT – EARLY BIRD-KILLEN! 🐦🔥 När vanliga människor sover… då jobbar hjälten. 😂 Direkt från Kina 🇨🇳 till Nordmaling 🇸🇪 kommer han med WOW-SKORNA! 👟🔥🤯 Inte v... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The cardboard box inside the Early Bird bag was soaking wet. This is probably because the bag does not seal completely and it was placed next to the mailbox on the ground, out in the open on a rainy... See more
I was notified of the delivery date several days in advance. The package was delivered on the proposed date and deposited in my letterbox in the early hours of the morning, which was very convenient,... See more
Always early in the morning and on time, this time shipment was few days delayed and I didn't get an update, I even wrote an email but still no feedback 🙄
Company details
About Early Bird
Written by the company
Smart home deliveries
Early Bird is a service network for home deliveries to recipients' doors or mailboxes. The delivery service is built on a collaboration between Sweden's largest media houses and their distribution companies. Early Bird’s carriers deliver parcels on the same route as they hand out newspapers, early in the morning when traffic is light. Today, Early Bird’s deliveries reach 100% of Sweden's households.
☕ Early morning
🏠 Home deliveries
📬 To door or mailbox
🤓 Smart
🌱 Sustainable
🙌 Easy to use
📍 Reaches big cities and countryside
Contact info
4.2
Great
403K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beyond Disappointed
I've used Early Bird several times before without any issues, but this experience was very disappointing.
My package was marked as delivered, but I never received it. When I contacted Early Bird, they said they had no way to verify the delivery and suggested I check with my neighbors. I checked with all the neighbors I could reach, but no one had seen the package.
Instead of investigating, they told me to contact the company I ordered from and solve the issue myself. This has caused a major inconvenience, as I won't have the products when I need them most. Poor customer service and no accountability.
August 5, 2026
Unprompted review
As ever the delivery should be at my…
As ever the delivery should be at my door as usual, but today when I received the sms that my package was delivered I opened my door to find nothing! Then I went down to the main entrance it was there in the middle of nowhere on the floor
August 5, 2026
I received the package
August 4, 2026
ridiculous
I am beyond frustrated. Once again, I woke up only to find that my package is nowhere to be found. Where is my package?
This is now the THIRD package your company has lost. This is completely unacceptable and shows a serious failure in your delivery service. I should not have to deal with the same problem over and over again.
I expect an immediate investigation and a clear explanation of what happened to my shipment. I also expect your company to take full responsibility for these repeated failures and provide an appropriate resolution.
August 4, 2026
Amazing! Thank you!
Amazing! Came straight to my door at 01:53 am! (Didn’t fit in letterbox)
No knock or anything because I assume they wouldn’t want to disturb me if I was asleep! Thank you! ❤️
August 3, 2026
Terrible company
Terrible company. Deliveries arrive half the time and are always delayed by like 2 weeks. Completely unreliable. Choose any service that isn't early bird. Avoid at all costs
August 2, 2026
Unprompted review
Order is missing after delivery claimed…
Order is missing after delivery claimed by Early bird agent at 00.53hrs.
July 28, 2026
It took 9 days for a parcel I should'd …
It took 9 days for a parcel I should'd received within three days.
July 30, 2026
Arrived in time to the right mailbox
Arrived in time to the right mailbox, what more can I ask for
July 30, 2026
Right on time😎🌞
July 29, 2026
Fast and reliable all the time
July 29, 2026
They didn't deliver to a locked postbox…
They didn't deliver to a locked postbox but said they did. Even when reviewed through the sending company they refused to acknowledge any fault. Not answerable to anyone apparently.
July 30, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.