I literally just received my package from DB Schenker Sverige, and I’m genuinely impressed. The parcel was 24 kg and delivered all the way up to the 5th floor, right outside my apartment door. I hone... See more
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Very unfortunate, but I was not satisfied with my delivery. I was waiting for a dinner table which was around 30 kg and the guy who delivered table just left me with it outside of the building. I'm 53... See more
Company replied
Delivery was given a wrong phone number and contact failed. I got a message to call. I spenr 2x 2 hours intge queue. I suspect the line was not manned. Finally contacted the vendor. They provided th... See more
Andreas helped me as much as he could! He did everything he could to get our delivery ordered on a specific day that we asked for! Thank you for the great help Andreas! I appreciate it 😊
Company replied
Company details
Written by the company
Vi på DB Schenker är grymma på transport och logistik. Det har vi varit ganska länge och idag är vi faktiskt störst på marknaden. Det betyder att vi alltid kan svara upp till dina behov och utmaningar – oavsett om du är företagare eller privatperson.
Contact info
Mölndalsvägen 83, 41285, Göteborg, Sweden
- 0771-40 40 46
- https://www.dbschenker.com/se-sv/foretag/kontakta-oss/e-post
- dbschenker.com/se-sv
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got an email that my package has been…
I got an email that my package has been delivered to my door. Well, in reality it wasn't. Now 1h+ of being on the phone to try locate the package, and not looking positive.
Andreas's help with our delivery
Andreas helped me as much as he could! He did everything he could to get our delivery ordered on a specific day that we asked for! Thank you for the great help Andreas! I appreciate it 😊

Reply from DB Schenker Sverige

Reply from DB Schenker Sverige
Left at wrong address
Left at wrong address, box was open and bolts were missing.

Reply from DB Schenker Sverige
Unfortunate experience with delivery guy
Very unfortunate, but I was not satisfied with my delivery. I was waiting for a dinner table which was around 30 kg and the guy who delivered table just left me with it outside of the building. I'm 53 kg so you can imagine my struggle bringing it in, but luckily another driver from Postnord was nearby and he kindly helped to at least carry the table to an elevator.

Reply from DB Schenker Sverige
Best drivers
Wonderful Delivery
The lady driver not only waited for me to come home but also helped me to carry the box to the second floor.
Thanks for all, Shenker
My bed was delivered unbelievably fast
My bed was delivered unbelievably fast! The one who delivered it is so nice and cheerful. He is lovely. There was some worry about filling in the form for delivery on the link on the SMS though. Something always went wrong. I tried to contact the shipping company without any luck... but it seems everything worked like it should behind the scenes anyway and I am very grateful for that. 5 out of 5 stars.
No call or sms or email before delivery.
The delivery driver was amazing and…
The delivery driver was amazing and very pleasant to give him a raise he did an awesome job
Thank you so much
Thank you so much! The product was whole undamaged and it was delivered on time.
I got a parcel delivered by DSV
I got a parcel delivered by DSV. When asked by DSV to rate my experience I am directed to this page, which is not DSV. Typical of getting the right information from DSV. Getting information about the package and delivery is nearly impossible. The site dsv.se is not functioning
I had to call DB Schenker to organize a…
I had to call DB Schenker to organize a delivery date. Calling the number left me in a waiting line. I tried several times an waited all in all well over one hour to talk to someone. There was no option to do this online. This is beyond ineficient und customer friendly.
Excellent
Excellent. On-time delivery. Driver called ahead - was polite and helpful. I would gladly take more deliveries from this company.
24kg delivered to 5th floor
I literally just received my package from DB Schenker Sverige, and I’m genuinely impressed. The parcel was 24 kg and delivered all the way up to the 5th floor, right outside my apartment door. I honestly wasn’t expecting that — based on past experiences with other delivery companies, heavy packages are usually left downstairs.
I really appreciate the extra effort. Thank you for making the whole experience easy and stress‑free.
Poor delivery
Delivery was given a wrong phone number and contact failed. I got a message to call. I spenr 2x 2 hours intge queue. I suspect the line was not manned. Finally contacted the vendor. They provided the correct phone number and delivery was area ged - 2 weeks later than originally proposed AND the delivery guy still had a wrong phone number.
Product seems good I still need to install it
Great!
My experience with this courier and its affiliates has been very great. I strongly recommend them for anyone who wants their goods shipped to them.
The people working for this company are…
The people working for this company are great. I how they are paid well.
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