DB Schenker SverigeReviews 

I literally just received my package from DB Schenker Sverige, and I’m genuinely impressed. The parcel was 24 kg and delivered all the way up to the 5th floor, right outside my apartment door. I honestly wasn’t expecting that — based on past experiences with other delivery companies, heavy packages are usually left downstairs.
I really appreciate the extra effort. Thank you for making the whole experience easy and stress‑free.

Delivery was given a wrong phone number and contact failed. I got a message to call. I spenr 2x 2 hours intge queue. I suspect the line was not manned. Finally contacted the vendor. They provided the correct phone number and delivery was area ged - 2 weeks later than originally proposed AND the delivery guy still had a wrong phone number.

Product seems good I still need to install it

My experience with this courier and its affiliates has been very great. I strongly recommend them for anyone who wants their goods shipped to them.

The people working for this company are great. I how they are paid well.

Very slow service. One delivery from Sweden to Sweden took over 12 days.
Dsv/dbschenger left my packet over 1 week to their logistic centre 60km away from me. Nobody contact me, their web nor their chatbot even regocnise reference number. There was no option to set up delivery day and time. Absolutely not recommend to use their services. Level 0. Hasta Nunca!!

They only delivered half of my order, was supposed to be two packets and only got 1 :(

I sent a parcel that was lost in transit. That happens sometimes no big deal! the problem is that it has been almost 3 months now and I still have not been compensated. For that reason I have decided to no longer use their services even-though I use to send with them almost daily. It important to know that when the unfortunate things happens you will receive help.

Spoke with Stefanie in customer support. She was extremely patient and took the time to explain everything clearly. Her accommodating attitude made the entire process smooth and pleasant.
Excellent customer service. Thank you.

Delivery was fine but we never recieved the lock and bag for the scooter that we paid for. This is the suppliers fault and not the delivery company

Slow. Very little information.

Absolutely not recommending DB they absolutely completely damaged my freezer, delivery person very rude and my product damaged, Delivery person handles products not at all acceptable.

Last 5Km took many days and I needed to spend 30min on phone with them. They ask “how you want the delivery”, lost the reply and didn’t reach out again

Leia, who I spoke to on the phone to schedule a delivery appointment, was very friendly and helpful.

The packages were left at the open gate, 500m from the house. The driver did not bother
- to drive that 500m to get me my parcel
- to call me to tell me the parcels were there.
He did put a pallet up so he could put the parcels on it. It would have been easier to drive the driveway...
And so I was left waiting at home... And of course, it did rain before I got to the parcels...

The delivery occurred shortly after the item I purchased was ready to be collected. The delivery driver contacted me to advise that he was on the way. He brought the package right to my apartment, and left it exactly where I asked him to. He was polite and helpful.

Perfect! Thank you for the excellent delivery experience!

Gave me a call when he was outside which l appreciated and unloaded the item for me as it was large and heavy! Nice and friendly

I had made a misrake and contacted the customer service. Luckily Markus helped me, he was efficent and nice
Great service.