Early Bird Reviews 

402,514
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

🦸‍♂️🏀 HERO OF THE NIGHT – EARLY BIRD-KILLEN! 🐦🔥 När vanliga människor sover… då jobbar hjälten. 😂 Direkt från Kina 🇨🇳 till Nordmaling 🇸🇪 kommer han med WOW-SKORNA! 👟🔥🤯 Inte v... See more

Rated 2 out of 5 stars

The cardboard box inside the Early Bird bag was soaking wet. This is probably because the bag does not seal completely and it was placed next to the mailbox on the ground, out in the open on a rainy... See more

Rated 5 out of 5 stars

I was notified of the delivery date several days in advance. The package was delivered on the proposed date and deposited in my letterbox in the early hours of the morning, which was very convenient,... See more

Rated 5 out of 5 stars

Always early in the morning and on time, this time shipment was few days delayed and I didn't get an update, I even wrote an email but still no feedback 🙄

Company details

  1. Distribution Service
  2. Business to Business Service
  3. Logistics Service

About Early Bird

Written by the company

Smart home deliveries

Early Bird is a service network for home deliveries to recipients' doors or mailboxes. The delivery service is built on a collaboration between Sweden's largest media houses and their distribution companies. Early Bird’s carriers deliver parcels on the same route as they hand out newspapers, early in the morning when traffic is light. Today, Early Bird’s deliveries reach 100% of Sweden's households.

☕ Early morning

🏠 Home deliveries

📬 To door or mailbox

🤓 Smart

🌱 Sustainable

🙌 Easy to use

📍 Reaches big cities and countryside


Contact info

4.2

Great

TrustScore 4 out of 5

403K reviews

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4.2

All reviews

(402,514)

128,019 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The parcel had been ‘tossed’ under the…

The parcel had been ‘tossed’ under the neighbour’s door on the other side of the corridor. Until I saw the name as I approached the parcel, I didn’t know whose it was. This isn’t the first time this has happened. I understand that couriers are in a hurry, but even so…

August 11, 2026
Rated 1 out of 5 stars

The worst customer service and support

The worst customer service and support I've ever come across. Copy pasted replies, and lets you know that the delivery time (i.e. early next day) is just an estimate. Told me to wait 3 working days for delivery in the same message. I'm honestly shook

August 14, 2026
Unprompted review
Rated 1 out of 5 stars

Wrong adress - Zero responsibility

They have delivered packages i ordered to neighbors on two separate occasions. (Every time i have used their service) This in a neighboorhood where the adresses number are cleary written on every singel letterbox. When reaching out to them they take zero responsibility and the option is to rely on neighbours good will.

August 13, 2026
Unprompted review
Rated 1 out of 5 stars

Ones again I lost my package that I…

Ones again I lost my package that I tracked all night and got confirmation that it had been delivered at 07:00 am, so I look outside my door and in my mailbox within a couple of minutes, no package there, so I contacted them and they told me that it was delivered at 03:30 am which did not show on the tracking until 07:00 am. How can I tell if they even delivered at all? What a stupid system to deliver. They say it wasn't they're fault and I'm on my own to get reimbursed from the seller. I would not have used them but it wasn't my choice.

August 13, 2026
Unprompted review
Rated 1 out of 5 stars

this is my first time using this…

this is my first time using this service, their website has no way to enter a port code or information so that the delivery person can get in to deliver. So of course, they were "unable to deliver", so they decided to just send it via post nord to a delivery place. if that was an option, i would have picked it from the beginning! I am disabled an unable to get to the pick up place, and i also NEEDED the item i ordered, now! it will likely not be at ica trumpeten until monday, wich is too late for something i am in desperate need of! and then, how do i pick it up?
TERRIBLE service!

August 11, 2026
Unprompted review

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