Earthingharmony Reviews 385

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 337 reviews, reviewers had a great experience with this company. Customers are consistently satisfied with the quality and craftsmanship of the products, particularly highlighting the comfort and unique benefits of the shoes and grounding items. Many people appreciate the natural materials and the positive impact these products have on their well-being, with some noting improved sleep and reduced pain. However, some customers have expressed dissatisfaction with the customer service, citing issues with responsiveness, difficulties with returns or exchanges, and problems with order fulfillment. There were also occasional mentions of products arriving damaged or not fitting as expected, leading to frustration with the return process.

What people talk about most

Product

Customers generally express high satisfaction with the product quality. Many reviewers praise the shoes for... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent craftsmanship, with... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers praise the professional, personable, and... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the seamless... See more

Return policy

Clients share ambiguous opinions on the return policy. While some customers experienced seamless exchanges... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is an update to my one star review. I was very unhappy because the grounding sheets I was sending to my daughter as a holiday gift never arrived. I reached out to the company more than once but... See more

Rated 4 out of 5 stars

The shoes would probably have been more comfortable if I got the right size, they’re just a touch small, but as I’ve continued to wear them they’ve gotten more comfortable! I love how easy they are to... See more

Rated 5 out of 5 stars

I purchased the burgundy colored "barefoot flats for women" and they are not only comfortable, but beautiful. The color is extraordinary! I receive compliments every time I wear them, and they are a p... See more

Company replied

Rated 5 out of 5 stars

Best investment Living in cool climate, shoes were needed for winter. I prefer barefoot but it isnt always practical. I love the quality, conduction and fit! Surprisingly, the copper plug is supercha... See more


Company details

  1. Health and Beauty Shop
  2. Bedding Store
  3. Leather Goods Manufacturer
  4. Shoe Store

Written by the company

Grounding technology that reconnects you with the Earth. Our grounding sheets and handmade leather shoes use real Earth connection to reduce inflammation, improve sleep, and restore balance. Crafted with barefoot design, grounding copper, and premium natural leather. No synthetics. No shortcuts. Just real results—backed by science and artisan skill.


Contact info

4.1

Great

TrustScore 4 out of 5

385 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

This company cares/ these shoes are amazing

Not only did the manager of the company respond to me about my freaking out over my order (Sorry!!), but the shoes I received are the most beautiful, masterful pieces of art I’ve ever purchased for myself. Shoes made with natural materials ARE different, and I can feel the difference on my feet. I want to ground everywhere I walk; this purchase was for my health and they are very fashionable as well. Great company and a great product I highly recommend.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great products, and…

Delivery went ahead without any problems, and the products themselves deliver on all their promises. I have gotten better rest and feel emotionally better since I started using them. My wellbeing is also intimately involved with knowing myself and accepting myself, so don’t leave out contemplation when you’re trying to improve your life experience.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Don't Expect Easy Returns or Refunds

Still no link offered to return shoes! In a marketing email dated 12/19/25, Brand Manager Julie R. wrote, "Just wanted to make sure you felt seen, supported and never sold to." Stand with your words Julie R. What a marketing plan, generate sales, delay returns and refunds. To Kim in Customer Service, I want a refund!

January 18, 2026
Unprompted review
Rated 3 out of 5 stars

DO NOT ORDER FROM HERE

UPDATE 2/27/26:

I changed my rating from a 1 to a 3 for the following reason:
- The sheet is amazing
- I asked for the company to send me a free grounding rod for all the hassle I experienced and they did.

In truth it took about 2 months for me to get the cord because after I posted this review, the company contacted me saying they would send a replacement cord. However they STILL sent it to the wrong address after all that. They ended up sending me a brand new cord and the grounding rod I requested, so they did try and make amends. Just beware - I would check their shipping timeframes before ordering again, and request constant updates from the company on your purchase. If you do that you might be okay.

1/16/26:
DO NOT ORDER FROM HERE! This review is for the non-existent customer service - not the product. My sister originally ordered a fitted sheet for me as a Christmas gift. After weeks with no order delivery, she had to hunt down their customer service, to which they informed her that it would not be delivered until after the holiday.

Once it did finally arrive, mine arrived without a cord... which means I can't even use it. Every order is promised to arrive with a cord to allow for grounding. I have reached out to their customer service multiple times, with no response. I even ordered a single cord thinking it might get to me in the meantime while I sort this out, and nothing. No ship date, no anything.

Truthfully this feels illegal and I do not know how this company has stayed in business. Highly disappointed and while it may be a great product, had I known the hassle I would've ordered from somewhere else. Beyond frustrating.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

I am so happy with my purchase and grateful

I am so happy with my purchase and even more because I also got a pair for my mom. Since I first started wearing them I noticed better posture and less hip pain. As I kept using them more and more the hip pain has significantly decreased and it’s almost none 80% of the time. Love them. Thank you. 🙏🏽

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

This company is terrific!

This company is terrific. I had an issue with the sizing when I received them first, contacted the company and they issued an exchange for a larger size. Response time was very good. I am enjoying the shoes and do feel more grounded when IThis company is terrific. I had a issue with the sizing when I received them first, contacted the company and they issued an exchange for a larger size. Response time was very good. I am enjoying the shoes and do feel more grounded when I have them on. I will be going back to this company to purchase some sandals.

January 17, 2026
Unprompted review
Rated 1 out of 5 stars

zero stars

zero stars. their customer service is the worst I have ever experienced ~ I placed an order for 2 top sheets. I wanted to exchange them for a larger size. they replied to one email then ghosted me. I have called and left 3 phone messages as they NEVER answer their phones. The representatives are always going to call you back. I have sent several emails. FRAUDULENT company!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Huarche Sandals

I got my Huarche sandals yesterday and they are amazing!! The fit is great. They feel both luxurious and casual, like they can be dressed up or down. They are definitely the nicest shoes I've had and I love that I am grounded in them! I like that they are sandals but with closed heal and toes, it feels more secure to me walking in them. I walked a fair bit in them today and they were comfy the entire time. Even though it was a little bit cold here in Texas, my feet were warm! I look forward to breaking them in more. It’s possible it may be rubbing on my ankle but once it’s broken in I’m sure it will be just fine. I look forward to telling everyone about EarthingHarmony when I get complimented on them! :)

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of shoes

I ordered a pair of shoes, which did not fit properly, and were not worth the nearly $200. cost. I have been trying for a week, to get a return label sent to me, so that I can return the shoes. I have had lengthy thread with their chat bot, Lisa, and a "supposed customer service rep" named Kim (a DOZEN back and forth emails), with no return label offered or sent. I have also tried calling the phone number on the website, several times, during their stated hours, with no luck. Their logo specifically mentions 45 day money-back guarantee. I feel like they are trying to run out the clock, then tell me I can no longer return the shoes, because the 45 days is up. I will never order from this company again, and I suggest you think twice.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great craftsmanship awesome help team.

Jessel kicked butt on getting my wife's grounding sandal sent after we had a mix up with the size. As for the sandals they are great quality leather and nice solid copper pin/rivet for earth grounding. Would definitely recommend shopping here for a good pair of grounding shoes.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Best thing ever

Best thing ever
I have been using them now for over two years. And I missed them so much when I travelled or sent to visit family that I now take a sheet and pillow slip and cables with me wherever I go. My body misses them so much - with them I sleep better and wake up feeling good. Highly recommend them

January 13, 2026
Unprompted review
Rated 4 out of 5 stars

This is an update to my one star…

This is an update to my one star review. I was very unhappy because the grounding sheets I was sending to my daughter as a holiday gift never arrived. I reached out to the company more than once but never got an answer. I was aware the problem was with carrier.

Once the company responded they were great. They credited me back a generous portion of the purchase price and resent a second set of sheets. My daughter loves them and has now recommended them to me and her friends. I am removing thecone star review.

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Comfortable, Stylish Shoes

Great shoes, comfy from the minute you put them on. Don't be nervous by the thin sole, they are amazingly perfect for all feet, especially if you are looking for a minimal shoe with zero rise. I have the slide in brown and black, great with dresses, jeans or shorts!

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

Life Changing!

I bought earth harmony moccasins , grounding mat and bed mat.I hoped they would help an open sore on my ankle heal and they have. Remarkably Grounding has also lowered my sugar by 30 points and I have reduced my METFORMIN by half!

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT customer service!

I purchased my penny loafers. I ordered the incorrect size. I immediately reached out to the company. They rectified this problem immediately! None of us are perfect however they corrected MY mistake. I now have my new shoes and am totally enjoying them. More to come as I wear them more.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Love these shoes

I ordered the wrong size twice! The Earthing Harmony team helped me find the right size, and the exchanges were seamless. I love these shoes! Super comfy. A tip for other shoppers: order your euro size. I'm a Euro size 39.

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

I would give this company zero stars if…

I would give this company zero stars if I could. I followed all of their instructions to make a return. I am still waiting over a month. They keep making excuses as to why I cannot be refunded. Extremely unorganized. I should have known id never get my money back as they kept trying to convince me to keep the shoes. Don’t buy from Earthing Harmony!!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Ladies long boots

I wanted to actually wear my long boots before leaving a review. I'm very happy with my boots. And am looking forward to ordering some shoes. Going without socks has been a bit different. But I'm surprised my feet don't get sweaty in my boots. Their very comfortable to wear. I'm happy with my purchase.

January 3, 2026
Unprompted review

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