What a lovely experiance, I qualified for free shipping so wasn't expecting a speedy delivery during the cold weather and holidays. However when it did arrive there was a lovely hand written note apol... See more
Company replied
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Review summary
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I'm happy with my product, which was delivered swiftly and packaged really well. This company show with their actions how eco-focused they are, as all the packaging was recyclable and biodegradeab... See more
Company replied
Any company who behaves with 5 star quality deserves a bloody excellent review. I've used Paul Mitchell Clarifying 3 shampoo for a number of years (I'm adjusting to the new packaging but I like it!).... See more
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Always wary of ordering from unknown retailers, but saw reviews here and went ahead. Able to order individual versions of the product I wanted that are only available in multi-packs from the brand its... See more
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Company details
About Earthly Love
Written by the company
100% CRUELTY FREE
Founded by hair industry professionals
Earthly Love brings salon quality products and expertise directly to you. With years of experience and two active salons, we stay up to date with the latest trends and advice.
We are committed to ethical haircare
Working only with brands that uphold ZERO animal testing. We believe in beauty without harm, using high-quality, sustainable ingredients to nourish your hair while respecting all living beings. Our vision is to provide effective, compassionate, and guilt-free haircare that you can trust.
All of our packaging is sustainably sourced and eco-friendly
We use recyclable boxes that are sealed with our branded biodegradable gum tape instead of plastic tapes, and inside the boxes we use compostable packing. The parcel nuts that we use inside the boxes are made of corn starch and they actually dissolve in water! Which we think is amazing!
Our goal is to make your shopping experience seamless. We care about animal cruelty and the environment, but we also care about your experience with us, and we would love to hear from you! Your feedback really helps us improve, so please feel free to reach out to us!
Contact info
Earthly Love Ltd, 150 Grange Road, Layton, FY3 8PG, Blackpool, United Kingdom
- 07368184715
- admin@earthlylove.co.uk
- earthlylove.co.uk
5.0
Excellent
811 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Genuine products, great service
Easy website to navigate. Very quick delivery. Products authentic. Cruelty free & environmentally conscious.
April 8, 2025
Unprompted review
Great products and love the recyclable…
Great products and love the recyclable packaging!
March 29, 2025
Really earthly 💚
I really liked the fact that the whole packaging was either biodegradable or recyclable 💚💚💚
March 31, 2025
The company dealt with my order…
The company dealt with my order speedily. The staff were very helpful and my order was received very quickly.
March 26, 2025
Olaplex mini
Thanks for sending my olaplex oil mini so quickly. Great to have a bit of discount on it too.
March 26, 2025
Delivery on time ..
Delivery on time ... Although the items were well made , they didn't suit me.
Refund authorised the following day and in my bank without any problems.
March 20, 2025
Love Earthly Love. Great price and goods received the day…
Great price and goods received the day after ordering.
March 21, 2025
Reply from Earthly Love
Thankyou Clare for giving us 5 stars! Steve & The Team x
Reply from Earthly Love
Thanks for the great review Diane! And thankyou for your repeat custom, we appreciate you! Steve & Cally x
Great to deal with 😍
Beautifully, sustainably packaged. Quick delivery, good communication and competitive pricing
March 26, 2025
Unprompted review
Reply from Earthly Love
Thankyou Lynnette for taking the time to write us a 5 star review! Glad you are happy with our service! Steve & The Team x
SATISFIED CUSTOMER
I have used Earthly Love before and have found them to be efficient and trustworthy. I have been using the product I ordered for 24 years. It is not always easy to find it in the shops so it is nice that I can get it easily and in perfect condition
February 23, 2025
Reply from Earthly Love
Thankyou Garry for the 5 Star review! And thankyou for your return custom, we appreciate you! Steve & The Team x
Very impressed with delivery and packaging
Looking to buy Paul Mitchell shampoo/conditioner and stumbled across Earthly Love. I liked the ethics of the company and the price comparison was very good. Parcel arrived in time and packed really well. Loved that the packing chips disintegrated in water. Very impressed.
March 19, 2025
Reply from Earthly Love
Thankyou so much for the fantastic review Susan! Great to hear that you are happy with our company and service! Steve & The Team x
Fabulous products
Very reasonably priced products. PM shampoo gives my fine, coloured hair extra body and beautiful shine. PM Root lift is new to me but so impressed as it gives lift and hold without stickiness. I’m so pleased with everything, thank you 😊
March 13, 2025
Reply from Earthly Love
Thankyou so much Joyce for the 5 star review! We love this range by Paul Mitchell too, and great to hear that you like the Boost root lift. Thanks Steve & The Team x
Oder delivery & service was excellent
Oder delivery & service was excellent, would certainly recommend.
March 4, 2025
Reply from Earthly Love
Thankyou for the lovely review! And thank you for your return custom, its great to see you shop with us again! Thanks Steve & Cally x
Reply from Earthly Love
Thankyou Isobel for the 5 star review and thank you for your repeat custom, we appreciate you! Steve & Cally x
Earthly Love tries harder
There was, unknown to me and Earthly Love, an issue with PayPal accepting payment by my credit card provider. Never happened before on any site. Cally investigated what the issue was and then sorted out despatch super-quick. Thank you
March 13, 2025
Reply from Earthly Love
Thank you so much for your lovely review! It was a pleasure to speak with you and thank you for bringing it to our attention. Cally x
Easy purchase
Easy purchase, branded good quality product and quick delivery with very reasonable initial outlay price.
March 12, 2025
Reply from Earthly Love
Thanks Chris for the great review! Steve & The Team x
Great communication on dispatch &…
Great communication on dispatch & delivery. Lovely eco packaging. And a great price too!
March 8, 2025
Reply from Earthly Love
Great to hear that you like our service and packaging! Thank you for the 5 star review! Steve & The Team x
Very easy website to use and shipping…
Very easy website to use and shipping was very quick. Thank you.
February 27, 2025
Reply from Earthly Love
Thank you Carol for the great review! Steve & The Team x
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