Earthly Love Reviews 

811
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally competitive prices and the great value offered across a wide range of popular beauty products. Shoppers are especially impressed by the remarkably fast delivery times and the secure, environmentally friendly packaging used for shipping their purchases. Many buyers frequently mention that orders arrive promptly, often within twenty four to forty eight hours, making the overall purchasing process extremely smooth and reliable. People also appreciate the responsive communication and thoughtful attention to detail from the team when handling enquiries and managing orders. Reviewers state they will definitely continue using this trusted service for their future shopping needs.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently reporting fast and prompt arrivals... See more

Product

Customers had positive experiences with product, expressing great satisfaction with the high quality and... See more

Price

People report positive experiences with price, consistently highlighting competitive rates and great value... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast shipping and great... See more

Service

Users describe positive interactions with service, consistently noting outstanding and efficient experiences.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a lovely experiance, I qualified for free shipping so wasn't expecting a speedy delivery during the cold weather and holidays. However when it did arrive there was a lovely hand written note apol... See more

Company replied

Rated 5 out of 5 stars

I'm happy with my product, which was delivered swiftly and packaged really well. This company show with their actions how eco-focused they are, as all the packaging was recyclable and biodegradeab... See more

Company replied

Rated 5 out of 5 stars

Any company who behaves with 5 star quality deserves a bloody excellent review. I've used Paul Mitchell Clarifying 3 shampoo for a number of years (I'm adjusting to the new packaging but I like it!).... See more

Company replied

Rated 5 out of 5 stars

Always wary of ordering from unknown retailers, but saw reviews here and went ahead. Able to order individual versions of the product I wanted that are only available in multi-packs from the brand its... See more

Company replied


Company details

  1. Hair Product Store

About Earthly Love

Written by the company

100% CRUELTY FREE

SHOP NOW BUNDLES

Founded by hair industry professionals


Earthly Love brings salon quality products and expertise directly to you. With years of experience and two active salons, we stay up to date with the latest trends and advice.


We are committed to ethical haircare


Working only with brands that uphold ZERO animal testing. We believe in beauty without harm, using high-quality, sustainable ingredients to nourish your hair while respecting all living beings. Our vision is to provide effective, compassionate, and guilt-free haircare that you can trust.


All of our packaging is sustainably sourced and eco-friendly


We use recyclable boxes that are sealed with our branded biodegradable gum tape instead of plastic tapes, and inside the boxes we use compostable packing. The parcel nuts that we use inside the boxes are made of corn starch and they actually dissolve in water! Which we think is amazing!


We are a company that cares

Our goal is to make your shopping experience seamless. We care about animal cruelty and the environment, but we also care about your experience with us, and we would love to hear from you! Your feedback really helps us improve, so please feel free to reach out to us!


Contact info

5.0

Excellent

TrustScore 5 out of 5

811 reviews

5-star
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Asks customers to review

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5.0

All reviews

(811)

106 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The company offers excellent service

The company offers excellent service. I buy products from them frequently .

October 6, 2025
Earthly Love logo

Reply from Earthly Love

Thank you Jane for the 5 stars! And thank you for being an amazing customer of ours, we appreciate you! Steve & Cally x

Rated 5 out of 5 stars

Thank you

Great products and service

October 16, 2025
Earthly Love logo

Reply from Earthly Love

Thank you John for the 5 star review! Steve & The Team x

Rated 5 out of 5 stars

Superb customer service.

Superb customer service. Arrived promptly and well packaged. Would thoroughly recommend.

October 20, 2025
Unprompted review
Earthly Love logo

Reply from Earthly Love

Thank you for the great review Susan! Steve & The Team x

Rated 5 out of 5 stars

Only place selling what I wanted

Only place I could buy the item I was looking for outside a multi-pack. Decent Value. Good delivery.

August 28, 2025
Earthly Love logo

Reply from Earthly Love

Thankyou for the 5 stars! Glad you found what you were looking for on our site, Steve & The Team x

Rated 5 out of 5 stars

Brilliant wee company

Brilliant company! Speedy delivery, loved the packaging. My items are perfect and a great price. Would recommend and will be using them again.

October 11, 2025
Earthly Love logo

Reply from Earthly Love

Thank you for the 5 star review! And its great to hear that you would shop with us again! Steve & The Team x

Rated 5 out of 5 stars

Sustainable packaging and prompt delivery

Prompt delivery and arrived as ordered - I love that all the packaging is sustainable.

October 6, 2025
Earthly Love logo

Reply from Earthly Love

Thank you Melanie for the 5 stars! And thank you for mentioning our sustainable packaging! Steve & The Team x

Rated 5 out of 5 stars

Fast and efficient delivery

Very reasonably priced. No delivery charge over £25 either. Nicely packaged and all packaging was recyclable too.

October 1, 2025
Earthly Love logo

Reply from Earthly Love

Thank you Andrea for the 5 stars! Happy to hear that you like our packaging and are happy with our service! Steve & The Team x

Rated 5 out of 5 stars

Good price

Good price - arrived quickly

September 17, 2025
Earthly Love logo

Reply from Earthly Love

Thank you for the great review! Steve & The Team x

Rated 5 out of 5 stars

Good service

I ordered some Olaplex products from Earthly love. My order was shipped fast, and it was sustainably packed. Thank you!

October 2, 2025
Unprompted review
Earthly Love logo

Reply from Earthly Love

Thank you for taking the time to write us a review! Glad to hear that you are happy with our service, and thankyou for mentioning our sustainable packaging! Steve & The Team x

Rated 5 out of 5 stars

Excellent price & Customer Service

Excellent price, super fast delivery and exceptional customer service. Other companies should take a leaf out of EarthyLove’s book!

September 16, 2025
Earthly Love logo

Reply from Earthly Love

Thank you Simon for the amazing review! And thank you for your repeat custom, we appreciate you! Thanks Cally & Steve x

Rated 5 out of 5 stars

Really happy with my order experience

Really happy with my order experience. Good price, quick delivery, nicely packaged with recyclable packaging. I would definitely order from Earthy Love again.

September 20, 2025
Earthly Love logo

Reply from Earthly Love

Thank you Lynne for the great review! Fantastic to hear that you would shop with us again! Steve & The Team x

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good service

September 18, 2025
Earthly Love logo

Reply from Earthly Love

Great to hear that you are happy with our service, thank you for the 5 stars! Steve & The Team x

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