Earth WardrobeReviews 

799
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 202 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality of the products, especially the organic cotton items, which are described as soft, comfortable, and well-made. Customers appreciate the excellent customer service, highlighting the personal and proactive communication from staff members who provide updates and ensure satisfaction. Many people are impressed with the range of colors and the good value for money, often expressing their intention to purchase again. However, some customers also noted issues with delivery times, reporting that orders could be slow to arrive, with some experiencing delays in receiving tracking information or refunds. A few other people also felt that the fit of some items was not ideal or that the packaging could be improved.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the good quality, softness, and... See more

Quality

People report positive experiences with quality, consistently praising the excellent and high-quality... See more

Order

Customers had ambiguous experiences with order, with many reporting significant delays and issues with... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt delivery... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Long sleeved organic cotton tee shirts - all of that was pleasing to find. A range of bright colours means a boost to any casual outfit, just add a denim jacket. I bought size medium for a bit of extr... See more

Rated 5 out of 5 stars

The customer service from Chris at Earth Wardrobe is second to none. Please buy with confidence because this business knows about true customer service and quality goods with reasonable prices. From m... See more

Rated 5 out of 5 stars

This is a gorgeous, well made t shirt in exactly the colour blue that I love. The fabric has a smooth feel to touch which makes it seem very expensive, which it isn't. The company were awaiting suppl... See more

Rated 5 out of 5 stars

Very nice organic cotton, soft & smooth. Excellent range of colours. Quality that is hard to find, but good value. No unnecessary packaging. Excellent communication and prompt delivery, I was very ple... See more


Company details

  1. Clothing Supplier

Written by the company

We're on a mission to provide high quality sustainable clothing essentials at a price everyone can afford.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

799 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(799)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Boxer Shorts - Amazing quality

Most comfortable pair of boxer shorts I've ever worn. The fit is great and there is a lot of natural stretch so you can wear them in the gym/hiking or whatever with no issues. Could not recommend them enough.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

My order was exactly as I expected

My order was exactly as I expected! The tops are excellent quality and the bralette is really comfortable. I don’t find bras comfy now since breaking my clavicle in a cycling accident but I didn’t notice I had this on. The tops are the type that form a staple in my wardrobe and I love bright colours so I was delighted with Earth Wardrobe’s selection. I would certainly recommend them!

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Pleased with the customer service and…

Pleased with the customer service and the item fits well, would definitely recommend to anyone who's conscious about what they wear next to their skin, I have made a conscious effort to reduce all the harmful chemical laden and toxic polyesters, micro plastics etc in my clothing by replacing with more organic cotton and linen, for me it's the only way to go

September 30, 2025
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service, ordered on the 18th September. Still no respond to my last email about whether it’s been sent despite me telling them im going away and placed this order over 2 weeks before. No clear reply to emails for days and every time you check the delivery it’s pushed back. Once this is resolved will never buy from them again. What a shame as the products might be great but poor customer service will put off every time.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

First the quality of the goods is…

First the quality of the goods is excellent, organic cotton made in India in a beautifully run factory. Ethical attitudes for the environment and for the people who live in it. The owner of the company wrote to check if everything was good with the order, which, in this case arrived later than expected but information on the delay was forwarded and on the day forecast the beautiful long sleeved t-shirts arrived. As soon as I tried one on I felt really warm and for the last couple of days I enjoyed wearing it. It is a very long t-shirt that will do really well in the winter as a layer or in the summer worn with jeans or trousers. Totally recommend this items to anyone...especially if you are six feet tall :)...but jokes asides it can be worn by anyone.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Impressed

The quality of the garments and customer service. Eco friendly clothing can come at an affordable price. Very impressed.

September 19, 2025
Unprompted review
Rated 2 out of 5 stars

Sorry Chris, I’ve lost faith in you

I’ve used EW a few times now. First orders were ok. T-shirts were good quality and arrived o.k, maybe a bit on the slow side. The latest orders not so great. Returned an item due to it being the wrong size. I haven’t been refunded for that item and it’s been a month since it went back. I was also missing one item from that order that still hasn’t arrived. I also placed a second order after sending the wrong sized item back. That was 3 weeks ago and still not turned up. So I’m waiting for a refund and have also paid for items that I’m been told are delivering next week, then the next week …. I live in hope that these items will show up, but I suspect I will not see them.
I want to believe that Chris has set this company based on the right reasons, and not to rip people off. However, my confidence in this company has gone. I have made the decision not to buy from them again. If my T-shirts turn up …. Great! If not, I will put it down to a bad experience and only buy from reliable businesses in the future.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

I LOVE IT

I'd been looking for a nice baggy, but not too long, sweatshirt for absolutely AGES. I'm a size 14, so I ordered the XL drop shouldered sweatshirt from Earth Wardrobe to give it a go. To my surprise, it actually exceeded my expectations . .. .. . The very affordable £30 price tag belies its very good quality. It's a nice weight and has the perfect bagginess, it's soft, and is pleasure to wear.
I was then delighted to subsequently get a personalised email from Chris to check that I was happy !! Wowza: that extra mile makes you feel a valued customer for what was a modest purchase. Thanks Chris.
I'm about to buy the same again, and I know that Earth Wardrobe will be high on my 'go to' list for the future. I wish all the best to this company

September 7, 2025
Unprompted review

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