Earthwiseseed Reviews 103

TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, most reviewers were let down by their experience overall. Many people expressed significant dissatisfaction with the delivery service, noting that orders frequently did not arrive or were severely delayed, often remaining in a "label created" status without actual shipment. Customers also found it difficult to contact the company, with calls going unanswered and emails receiving generic or unhelpful responses. Some people also felt that the products themselves were ambiguous, with some reporting that seeds did not germinate or that they received damaged items. Conversely, a small portion of people were satisfied with their orders, mentioning that their products arrived and were growing beautifully, and that their questions were answered promptly.

What people talk about most

Order

Clients express significant dissatisfaction regarding their orders. Many report not receiving their orders... See more

Delivery service

Users describe negative interactions with delivery services. Many customers report issues where shipping... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers report never receiving their ordered... See more

Response time

People report ambiguous experiences with response times. While some customers received quick responses, with... See more

Customer communications

Customers consistently note negative experiences with contact. Many reviewers report that phone numbers are... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered on April 20th, and still haven't received my order. I emailed them multiple times and they said they were waiting on more stock. My advise, is show stuff online as out of stock until you hav... See more

Rated 2 out of 5 stars

Even though the initial product was decent, the second item (Truegrass Native Lawn, which is uber-expensive) didn't grow. I sent pictures and was told that it was growing ("coming through" was the exa... See more

Rated 1 out of 5 stars

VERY POOR experience ! Earthwiseseed will take your money then life becomes a "wait and see" game about if and when you will ever see your order arrive. They excel in repetitive excuses and empty pr... See more

Rated 1 out of 5 stars

Ordered. Never received product. UPS says label created, but they never received the product. SHOP says the product was delivered. There aren't delivery thefts from my house. Called customer service t... See more


Company details

  1. Seed Supplier

Written by the company

Your source for sustainable and eco-friendly grass, native wildflower seeds & alternative lawn solutions. We believe that a beautiful lawn doesn't have to come at the cost of the environment. That's why we offer a range of native ecotype & naturalized seed solutions that require no watering, no chemicals, and best of all no mowing. Browse our selection of lawn alternative and wildflower seeds today and join us in our mission to build back native habitat and cultivate a more sustainable future, one seed at a time.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

103 reviews

5-star
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1-star

Replied to 2% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Do not Trust

I ordered some wildflower seeds and cover material on 9/29/25. The email said it would ship in 28-48 hours and I would get a link when it shipped. 7 days later, nothing from them. I emailed and got a response in a day from someone name Jim who said he would get right on it and make sure it was shipped right away. It was 7 days as of 10/21. I called and had to leave a message suggesting they are a scam. No response still. Don't buy from them!

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware

I ordered $100+ of seed a month ago. It still hasn’t arrived. Frost is imminent and so my plan of a fall planting may not occur. They charged my credit card the day of the order though. Your first order is 15% off. Then you get email after email offering 30, 40, and 50% off. Plus they charge for shipping.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

I got one order

I got one order, I was happy with the result so I ordered again. That was 3 weeks ago. No shipping update, no response from customer service (email or Call). Nothing. No way to get in touch with them. Stay away.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Find alternate supplier

Find alternate supplier. I am now receiving a couple of emails a day making all kinds of offers, they still cant seem to ship out order placed three weeks ago. I have seen companies do this to get as many orders as they can and then they cease to exist. Have written and called to see if I can get a refund. Not going to hold my breath though

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

I should have read all the reviews

I should have read all the reviews. I'm a lot more impatient than some of the other people who posted here. I have only waited 2 weeks before I contacted the Earthwiseseed, but so far have had no luck with getting through to them after 2 VMs, 3 emails and a message on their website and I'm worried now that I have been scammed so in the meantime, while I hope that someone will call me back, I disputed the charges on my credit card so I can at least buy seeds from somewhere else.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered seed to install 3 " Bee…

I ordered seed to install 3 " Bee Lawns, so far,for residents of a condo association. I have no idea where the complaints of poor service and a poor product are coming from. I leftva message stating that I had questions and was called back within two work days and all my questions were answered in one phone call. My seed arrived when promised and after following the instructions on their website I had clover germinating after three days and grasses after ten days. Ignore the bad reviews and place your order.

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

Still waiting for refund

Still waiting for refund

I placed an order and only received a part of it. The first email I sent was answered with the message of apology, the item was being sent by a third party and they would get right on it.
After not hearing anything back and seeing on the website that my order was on "hold" I sent another email requesting a refund.
That was over a month ago and two addition emails and a phone call have gone unanswered.
I did get some seed. So far, only the grass seed seems to have sprouted.
I would not recommend dealing with these folks.

June 16, 2025
Unprompted review
Rated 2 out of 5 stars

Ripoff

Even though the initial product was decent, the second item (Truegrass Native Lawn, which is uber-expensive) didn't grow. I sent pictures and was told that it was growing ("coming through" was the exact term), when in fact it is NOT. A rip-off considering the back-and-forth via email, without any offer of a refund; this is not a good way to do business.

July 3, 2025
Unprompted review
Rated 1 out of 5 stars

Buyer Beware!

I waited a very long time for the seeds I ordered. Six weeks. I was shocked when they arrived because I had previously ordered low-grow wildflower seeds for my no-mow front lawn from two other great companies - therefore I hadn’t realized that the seeds I had ordered from Earthwise were stated in ounce terms not in pounds (or fractions thereof). So I had paid a shocking amount. But I said “oh well” and planted them. They did not germinate. But the seeds from the other two companies that arrived in only days and were vastly less expensive - are profuse and abundant.

June 16, 2025
Unprompted review
Rated 1 out of 5 stars

The only seeds they provide are seeds of discord

As many others have stated, this seems to be a shame company that does not actually do any business. I ordered March 23rd, and for 6 weeks had no notifications of shipping. After reaching out to their customer service May 12th, I was told my order was delayed but would be shipping out by the beginning of the following week. Now over two weeks later, all I've received is an apparently fraudulent shipping notification, as the link to track my order leads only to the order confirmation (with no shipping/tracking information) on their website. Do yourself a favor and do not order from this company, seems like another drop-shipper or scam company that pushed their AI ads onto social media to increase revenue and disappear.

March 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great product

I order during the period when there were delays. While it did take a little while, I am thrilled with the products. It's coming in beautifully in some shady spots where I've struggled to grow grass. I got the PetLawn mix.

May 22, 2025
Unprompted review
Rated 2 out of 5 stars

Selling things that are sold out

I ordered on April 20th, and still haven't received my order. I emailed them multiple times and they said they were waiting on more stock. My advise, is show stuff online as out of stock until you have it in. I am absolutely not going to order from here again as it's unreliable and I missed the perfect window of time to plant my seeds.

April 20, 2025
Unprompted review
Rated 2 out of 5 stars

Will delayed shipping be worth the wait?

My experience with shipping was horrible!
I finally received my order over a month late.
Among other things, I ordered the Humming Bird wildflower mix.
Today, I planted the seeds. I have to say, it looked like a nice, healthy variety.
I will come back and report on germination rate and will post pics.
They do seem like a good company, despite shipping probs.

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 3/22, still waiting on full order

Ordered seeds on March 22. Received an email stating they were running a little behind, they also stated up front one of the seeds I ordered was likely to be a two week ship. I was happy to wait two weeks. When a month went by I emailed and got an auto response about how they're catching up. Another week and saw another mass email saying the same thing, but that if your order was particularly late to email, which I did. They then finally shipped half of the order and said the other would be ready early the next week. It's now been two weeks and once again have heard nothing. Going on about a month and a half without receiving my full order. Seems like they only ship when you email. I am still hoping to receive the seed, and am still hoping it is good seed. They offered a discount code for future orders, but it's tough spending the money when I'm not sure I'll receive the product.

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

This is absolutely a scam company

This is absolutely a scam company. They will take your money but will not send you all your product. They don’t respond at all to email inquiries. They started to respond to me in Facebook after I posted a comment on their page but it was all just a rouse. They just keep asking questions but never actually do anything. Like others I have disputed the charges with my credit card.

May 6, 2025
Unprompted review
Earthwiseseed logo

Reply from Earthwiseseed

Hi Julia, sorry for all the trouble. We were extremely busy and we blew up really quickly. We finally got a customer place. We could get all the messages from into one spot so we could easily see that it was very difficult to see messages across all different platforms and timely.

Your order has been shipped. We understand your frustration and we’re really sorry we can offer you a full credit and you can keep it for free.

Rated 1 out of 5 stars

I regret ordering from this company

I regret ordering from this company. I placed an order on 4/27, with the understanding that it would ship within 7 days. A shipping number was provided on 4/29. The USPS says that a label was created, but no product was shipped, 10 days after ordering. I contacted customer service via email. My questions were not answered, but they provided me with another shipping number, which once again indicates that no product was shipped. I will contact my credit card company to report suspected fraud.
Nope, still not shipped according to USPS (5/7), just a shipping label created. My opinion remains unchanged.

May 5, 2025
Unprompted review
Earthwiseseed logo

Reply from Earthwiseseed

Hi Kevin, I tracked your package and it has been shipped. It’s on its way to you. We are really sorry for the delay. We were extremely busy and we fell behind, but we are finally fully caught up and shipping out orders the same day they are purchased sorry for your trouble. Please reach out again and we will give you a credit for your order and you can keep it for free.

Rated 5 out of 5 stars

Quick Shipping

Quick Shipping — I was concerned based on reviews about slow shipping. So I inquired with Earthwise Seed's customer service (via chat) and they committed to shipping within seven day. I received my order in less than 7 days. I think they're trying to catch up and keep up with demand. Give them a chance. It's nice to support folks trying to do the right thing! Can't wait to plant :)

April 26, 2025
Unprompted review
Earthwiseseed logo

Reply from Earthwiseseed

Hi Joe, thank you so much for the review. We really appreciate it and yes you are right. We were behind in the past, but we have finally caught up and we are on top of our game. Please keep us posted. We look forward to hearing about your success.

Rated 1 out of 5 stars

Takes your money, does not deliver

Same as others have reported. Ordered seeds on 3/28, with shipment promised within 7 days. Never shipped. Company responds to queries with automatic email or not at all. Four weeks later, have finally disputed the charge with credit card company. Don't waste your time and money with this fraudulent outfit.

March 28, 2025
Unprompted review
Earthwiseseed logo

Reply from Earthwiseseed

Thank you for taking the time to review. Sorry that you had trouble with your order. We are not fraudulent company. We are family business and we exploded and we’ve been trying to keep up. I truly apologize Lord of delight. You could always reach us by phone every day we are available at 833-476-7333. Please give us a call so we can fix this for you

Rated 1 out of 5 stars

Stay Away

I finally received my seed order that was initially ordered in March. It showed up in a white plastic pouch and the seed was completely empty from original container into the shipping package. Honestly, if I hadn't reached out about the delay in shipping, it probably never ships. Buy from a local provider or a more trusted site.

Update: While they did ship a replacement, it showed up in the same quality as the first. Complete waste of money. As I said, just stay away.

April 21, 2025
Unprompted review
Earthwiseseed logo

Reply from Earthwiseseed

We would have shipped the matter what we were just very busy. Also, we resent you your order out again for free sorry for the trouble.

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