Eartune Reviews 

307
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional craftsmanship and thoughtful design, noting that the custom ear tips provide a secure fit and tremendously enhance sound quality. Many people mention that the products are very comfortable for all-day wear and effectively block out unwanted ambient noise. Some reviewers were not happy with the overall fit, explaining that certain models stick out too far and cause the earbuds to easily fall out. A few other people also felt that the silicone material could be difficult to insert properly or felt overly sticky.

What people talk about most

Product

Consumers find product to be remarkably satisfying, with reviewers frequently praising the exceptional fit,... See more

Quality

Users describe positive interactions with quality, highlighting superb craftsmanship, a secure fit, and... See more

User experience

Reviewers express mixed feelings regarding user experience. While some consumers appreciate the design and... See more

Service

Customers had great satisfaction with service, frequently praising the fast assistance and prompt responses.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my second pair of custom molds for my AirPod Pros (dogs got ahold of the first set and chewed to pieces). This time the process even better than the first. They kept my impressions on file, we... See more

Company replied

Rated 5 out of 5 stars

This is my 4th time having Eartunes make custom fit ear tip for my IEM's, this time for my HiSenior Mega 7's, and again, superb craftsmanship and quality. Just like with the ear tips for my other 3 I... See more

Company replied

Rated 5 out of 5 stars

Excellent construction with clear, easy-to-follow instructions for inserting the plugs. I was genuinely impressed by how much additional noise they block on their own. With noise canceling turned on... See more

Rated 5 out of 5 stars

There were issues with my Air Pods controls not working. I do not know if it was the molds or something with the size and shape of my ears. They were incredibly responsive and remade the molds twic... See more


Company details

  1. Hi-fi shop

Information provided by various external sources

Ear tips & plugs specialist: We are makers of custom-fit, and universal-fit hearing enhancement / hearing protection devices including ear plugs, acoustic filters, noise attenuation / enhancement solution technology.


Contact info

4.2

Great

TrustScore 4 out of 5

307 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(307)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

The Perfect Fit At An Affordable Price

The fit and comfort of my the IEM's are what made the experience the best part! Very simple instructions to ship of molds once completed and then follow up correspondence was very consistent and quick.

May 14, 2026
Eartune logo

Reply from Eartune

Thank you so much Maxwell!

Rated 3 out of 5 stars

Significant dB reduction while wearing aqua earplugs

Fit is perfect. I just wish I could hear better in the aqua earplugs. The description says “blocks water,
Let’s sound in”, but it should read “blocks water, blocks sound TOO”.

April 29, 2026
Eartune logo

Reply from Eartune

Thank you for sharing your experience with us Brian,

We will be sure to forward your feedback to our team for future improvements. Please feel free to reach out to us at info@eartune.com for any additional questions.

Kind regards,
Eartune

Rated 5 out of 5 stars

My Samsung earbuds would not stay in…

My Samsung earbuds would not stay in place. My boyfriend led me to ear tunes and I have never looked back. Great quality. My sound is amazing now!!

April 30, 2026
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Reply from Eartune

We're so glad to hear, thank you Casey!

Rated 3 out of 5 stars

Great concept

Great concept! Everything as far as service and fit of product is great. Im retired product designer, and since you asked… I think you’re very close to taking over the IEM market with a disruptive product. What needs to be addressed: I’m not digging the stickiness of the silicone. They’re hard to fit and the lube thing isn’t gonna fly. My Westones were hard smooth plastic and much easier to fit. Realize they have to engage 3rd party drivers, maybe different type of plastic material. I play bass, the precision fit /seal seems to over embellish bass frequencies… normally people like this effect, but in performance it blurs the response and makes tone feel muffled. My suspicion is that it may have something to do with the length and softness of the earpiece canal. Best wishes, great concept! Good luck.

April 7, 2026
Eartune logo

Reply from Eartune

Thank you for sharing your experience with us David,

After a couple uses, with the coating of our natural oils, the wearing experience will improve. Please allow it a little longer time and a few more wears to allow a period of adjustment.

As the custom tips provide a really great seal, the bass-region do tend to get boosted when compared to the universal tips.

Please feel free to reach out to us with any other questions concerns you might have via email: info@eartune.com.

Best regards,
Jane from customer services

Rated 2 out of 5 stars

Not an Improvement

Ordered the mixed size pack since I'm between small and medium. Found both sizes to be a significant step down in comfort when wearing the airpods for extended periods of time. Two stars for timely shipping.

March 30, 2026
Eartune logo

Reply from Eartune

Hello Jason,

We're sorry to hear that our tips did not work out for your ears. Please reach out to us at info@eartune.com and we'd be happy to assist you further.

Best regards,
Jane from customer services

Rated 5 out of 5 stars

the mold fit perfect the music i can…HEAR BETTER!

the mold fit perfect the music i can hear almost better with them in my ears at work! and my AIR POD 4S HAVE NOT FALLEN OUT OF MY EARS. BECAUSE OTHER CHEAPER EARBUDS WOULD NOT SET IN MY EAR CANAL RIGHT AND THAT CAUSED THEM TO FALL OUT AND WOULD HAVE TO PICK UP OFF FLOOR AND WIPE THEM OFF AN PUT IT BACK IN THE MY EAR! THANKS YOU GUYS DID A GREAT JOB,KEEP UP THE GOOD WORK!

March 27, 2026
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Reply from Eartune

We're so glad to hear, thank you Greg!

Rated 5 out of 5 stars

Fantastic product and service

The turnaround time was super fast, and I love the finished product. Being able to use my current IEMs and still have flexibility in the custom molds was awesome

April 2, 2026
Eartune logo

Reply from Eartune

We're glad to hear Josh, thank you!

Rated 2 out of 5 stars

The right ear is not tight fit for AirPod

The right ear is not tight fit for AirPod. The AirPod falls out a lot. The fit is good but the sound is muffled as compared to AirPod tips.

April 1, 2026
Eartune logo

Reply from Eartune

Thank you for letting us know Robert,

If you haven't already, please reach out to us at info@eartune.com so that we can address the fit issue for you.

Warm regards,
Jane from customer services

Rated 5 out of 5 stars

Great experiences with eartune

I've had only good experiences with eartune (mostly ADVs and related stuff), they are a great source of informations and the products are all excellent.

March 11, 2026
Eartune logo

Reply from Eartune

Thank you so much for your kind words YD!

Rated 2 out of 5 stars

These aren’t usable

These aren’t usable. I’m not even sure the molds match my audiologist impressions. The impressions at the audiologist felt amazing. - The customs tips are SO difficult to get into the ear and never seem to insert around the bend or seal anything and they stick out. I mean I have a bleeding abrasion on my ear from struggling to get them in. The AirPods Pro’s fall out of the little holes while trying to wrestle the things into the ear so even if I got them in right it wouldn’t work because trying to find the hole again blind does t really work. I just don’t see how these are right. This can’t possibly be how these are supposed to be.

February 25, 2026
Rated 5 out of 5 stars

This is my first time using molds!

This is my first time using molds and I must say the clarity of my mix is next level. The molds are comfortable to the point I forgot I had them on!It cool to know that my molds can be customize to house my favorite IEM! I highly recommend eartune to any musician, singer, gamer, and/or any one on the go!!

February 6, 2026

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