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EaseFix Reviews 87

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TrustScore 4 out of 5

3.8

Property Maintenance
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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and clear communication, making interactions smooth and enjoyable. Many people appreciate the detailed information provided for jobs and the overall organization of the work. The company is often described as reliable and easy to work with, with many expressing satisfaction with the job opportunities and support received. However, some people were dissatisfied with the payment process, reporting delays and the need to chase invoices. A few customers also mentioned issues with communication regarding job details and expectations, particularly concerning initial contact and the scope of work. There were also isolated reports of difficulties in resolving payment disputes and concerns about the company's handling of emergency situations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers frequently praise the professionalism, helpfulness,... See more

Service

People report ambiguous experiences with service. Many customers praise the professional service, quick... See more

Payment

Reviewers mention ambiguous feedback about payment. While some customers report prompt payments, often within... See more

Customer communications

Consumers find contact to be ambiguous. While some reviewers praise the ease of contact and polite staff,... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers praise the clear communication, finding... See more

Based on these reviews

Rated 4 out of 5 stars

Straight forward app and simple and easy to work with the team at Easefix. The enquiries come through WhatsApp. Submit a quote its as simple as that. If the job is accepted then I receive client d... See more

Rated 4 out of 5 stars

I did a couple of jobs for them. Their payment schedule is 2 weeks which they missed I had to chase my payments for the completed jobs. Customer care have now contacted me explaining the situation and... See more

Company replied

Rated 5 out of 5 stars

I did some tiling work for Kash at EaseFix recently and I found him very professional and a pleasure to work with, Kash supplied me with very detailed information regarding the work that needed to be... See more

Company replied

Rated 5 out of 5 stars

I have used EaseFix for multiple jobs now and they have always been very accurate and reliable when it comes to receiving work. I’ve personally been dealing with Kash who is very proactive and puts my... See more

Company replied

Company details

  1. Property Maintenance

Written by the company

EaseFix is the next step in the evolution of household, commercial and retail repair, maintenance, and renovation services in the UK market. EaseFix maintenance and repair platform we plan to modernize, streamline, and increase the flow of commercial activity between tradespeople and customers in need of repair work. Creating a convenient one-stop digital shop that provides a wide base of tradespeople with equal access to job opportunities at fair market rates and provides customers with transparent, secure and quality services from pre-screened and validated tradespeople all at the push of a button. EaseFix aims to champion the fight against unfair rouge tradesman, poverty and economic exclusion by providing a free-easy to use platform that connects qualified and trained tradespeople with homeowners in need of repair and improvement work. EaseFix will ensure that tradesperson receive a fair working wage for services performed and materials supplied through our online quoting platform, whilst customers also receive quality services from trusted and pre-approved technicians.

Contact info

3.8

Great

TrustScore 4 out of 5

87 reviews

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Replied to 71% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Highly recommended

I have won a couple of jobs through EaseFix and would highly recommend any trades to give it a go.
The app is so easy to use and support is great.

September 27, 2023
Unprompted review
Rated 5 out of 5 stars

Working at Easefix has been a rewarding…

Working at Easefix has been a rewarding experience. The company's commitment to excellence and dedication to both clients and employees is truly commendable. I'm proud to be part of a team that consistently delivers exceptional quality

September 5, 2023
Unprompted review

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