There is great transparency on suggested quote & actual rates. However, many flights for same sector are not always visible.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you for your service, it would be better if shows the actual price, insted of discount and then the other charges will be applied at the last page during the payment.
Company replied
Reasonably user friendly and shows all flight options. The no Convenience fees options is a particular incentive to keep using this site for Domestic flight bookings
Company replied
Too much options not reqd simple booking should be there Addition requirements should be asked before payment option and total amount to be paid must be shown before payments
Company replied
Company details
Written by the company
EaseMyTrip is one of the leading online travel platforms. Founded in 2008, the company provides a wide range of travel services including flight bookings , hotel reservations, holiday packages, bus tickets, train tickets, and cab services. Known for its zero-convenience-fee model on flight bookings, EaseMyTrip focuses on offering cost-effective travel solutions backed by 24/7 customer support via multiple channels such as calls, emails and chats. The platform serves millions of travelers through its website and mobile app, emphasizing transparent pricing, secure payments, and a user-friendly booking experience. Our global footprints strengthens our sourcing for flights and hotels globally. EaseMyTrip aims to make travel planning simple, affordable, and accessible for everyone.
Contact info
110092, New Delhi, India
- easemytrip.com
3.8
Great
21K reviews
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Can booked a ticket after 2 minutes of…
Can booked a ticket after 2 minutes of downloading this apps. It's hassle free and easy to use
May 8, 2026
Reply from EaseMyTrip
We're happy to hear that you were able to book a ticket quickly after downloading our app. We're also glad you found it hassle-free and easy to use. Thanks!
Superb experience.simple process with…
Superb experience.simple process with reasonable pricing of tickets
May 8, 2026
Reply from EaseMyTrip
We're happy that you had a superb experience and found the ticket pricing reasonable and the process simple. We appreciate your positive feedback!
Tickets rejected after booking 6…
Tickets rejected after booking 6 tickets to japan. You guys are unable to provide refund status. How will customer manage rebooking when large amount stuck!!!
Have little sense ….
May 9, 2026
Reply from EaseMyTrip
Dear Manjunatha,
As per our telephonic conversation, we would like to inform you that your recent booking attempt could not be completed due to unforeseen technical issue.
However, after reviewing the case, we have successfully initiated a full refund to your original mode of payment. The amount is expected to reflect in your account within 5–7 working days, subject to your bank’s processing timelines.
Should you require any further assistance, please feel free to reach out to us.
Reply from EaseMyTrip
We're happy you found our platform easy to use and that you appreciate our good prices and nice offers. Thank you for your positive feedback!
Reply from EaseMyTrip
We're happy to know that you received good service and quick responses to your questions. Thank you for sharing your experience with us.
Reply from EaseMyTrip
We're so happy the booking process was easy and transparent for you. We appreciate you sharing your positive experience!
Scammer travel agency
Scammer travel agency! They show you cheaper price and make you book tickets which you will never get. After you paid money they are calling and saying that airline did not confirm your booking because price grew up and you have to pay extra. Which is total fraud. After this if you don’t pay they cancel your booking and you never see your money again! They will tell you refund will be done in 7-15 days… but money just disappear and customer service will ignore you. I complained to police!
May 7, 2026
Unprompted review
Reply from EaseMyTrip
Dear Ekaterina,
We would like to inform you that your recent booking attempt through our AE portal was unsuccessful due to unforeseen technical issues.
After a thorough review, we are pleased to confirm that a full refund has been initiated to your original mode of payment. Please note that, as per standard banking timelines, the refunded amount may take 5 to 7 working days to reflect in your account.
Should you require any further assistance, please do not hesitate to contact us. We remain at your service for any additional support.
Reply from EaseMyTrip
Thank you for your valuable feedback.
0 star
Rating: ⭐
Title: FRAUD: Admitted "Bait Advertising" for Student Fares
Review: > Absolute fraud. I booked a "Student Fare" specifically for the extra 10kg baggage. After paying, they issued a standard "Saver Fare" with 0 extra baggage. When I called their support, the staff actually admitted on record that they put "Student Fare" labels just for advertising and they can't actually fulfill it. This is a deliberate bait-and-switch scam. I have the call recording and screenshots of the selection vs. the ticket. Students, stay away—they will take your money and leave you with a massive excess baggage bill at the airport. Filing a formal complaint with NCH and CCPA today.
May 8, 2026
Reply from EaseMyTrip
Dear Elvis,
As per our telephonic conversation, we would like to inform you that your booking was successfully created under the Saver Fare as per the fare option selected at the time of booking.
Furthermore, we would like to inform you that the booking was made under Indigo Airlines policy guidelines. As per the airline’s policy, student fare benefits such as additional baggage are applicable only when the booking is made directly through the airline’s official portal. In case the booking is made through a travel agency platform, the additional baggage benefit under the student fare is not applicable.
Furthermore, the applicable baggage allowance associated with your selected fare has already been added to your booking accordingly.
Should you require any further clarification or assistance, please feel free to reach out to us.
Absolutely horrible and unreliable…
Absolutely horrible and unreliable service. I had booked cab 5 days in advance, because I was travelling with my elderly grandparents and my 6-year-old child and wanted a stress-free journey.
However, on the day of travel, I was shocked to learn — only after calling customer support myself — that my booking had been cancelled by the vendor TaxiBazaar associated with EaseMyTrip. What is even more disappointing is that I was never informed about this cancellation through any call, message, email, or app notification.
Despite clearly explaining my situation and the urgency, the customer support team showed no responsibility or concern. They simply kept apologising and said they could not arrange any alternative cab immediately. I even requested them to take an hour to check and provide any alternate option, but they did not even make a genuine effort to help.
If advance bookings cannot be trusted, then there is absolutely no point in using this app. The entire experience was stressful, unprofessional, and extremely frustrating. The app may show attractive offers and discounts, but the service is completely unreliable when you actually need it the most.
I would strongly advise people not to depend on this app for any important travel plans unless they are prepared to face last-minute cancellations, poor communication, and zero customer support.
May 5, 2026
Unprompted review
Reply from EaseMyTrip
Dear Snehal,
As checked, your cab booking was cancelled by the cab service provider. Please note that such cancellations are beyond the control of EaseMyTrip.
Furthermore, we are pleased to inform you that the full refund amount has already been processed to the original source of payment. The refund should reflect in your account within 5–7 working days, depending upon your bank’s processing timeline.
Should you require any further assistance, please feel free to reach out to us.
Reply from EaseMyTrip
We appreciate you taking the time to share your positive experience with us. We're happy to hear that doing business with us was easy.
Love the discount.And easy to book.
May 7, 2026
Reply from EaseMyTrip
We're glad you found booking easy and appreciated the discount. Thank you for your positive feedback; it means a lot to us.
Reply from EaseMyTrip
We're so glad the booking process was simple and swift, and that you found our platform easy to navigate. We appreciate your positive feedback!
Reply from EaseMyTrip
Hi,
We would like to inform you that our portal is directly synchronized with the airline system; therefore, the airfare displayed on the airline’s website is reflected similarly on our platform.
Upon investigating your case, we found that your booking was successfully confirmed with the correct airfare charged as per the airline fare available at the time of booking. Additionally, we observed that you had applied the EMTNCF coupon code during the booking process, due to which no convenience fee was charged on your booking.
We’re also pleased to share that EaseMyTrip offers a wide range of discounts and exclusive deals across various booking categories. To explore our current offers, please visit: [EaseMyTrip Deals Page](https://www.easemytrip.com/deals.html?utm_source=chatgpt.com)
If you require any further assistance, please feel free to connect with us directly. We will be happy to assist you.
Reply from EaseMyTrip
We're glad you enjoyed your experience booking through our site. Thank you for sharing your positive feedback with us; we appreciate it.
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