There is great transparency on suggested quote & actual rates. However, many flights for same sector are not always visible.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you for your service, it would be better if shows the actual price, insted of discount and then the other charges will be applied at the last page during the payment.
Company replied
Reasonably user friendly and shows all flight options. The no Convenience fees options is a particular incentive to keep using this site for Domestic flight bookings
Company replied
Too much options not reqd simple booking should be there Addition requirements should be asked before payment option and total amount to be paid must be shown before payments
Company replied
Company details
Written by the company
EaseMyTrip is one of the leading online travel platforms. Founded in 2008, the company provides a wide range of travel services including flight bookings , hotel reservations, holiday packages, bus tickets, train tickets, and cab services. Known for its zero-convenience-fee model on flight bookings, EaseMyTrip focuses on offering cost-effective travel solutions backed by 24/7 customer support via multiple channels such as calls, emails and chats. The platform serves millions of travelers through its website and mobile app, emphasizing transparent pricing, secure payments, and a user-friendly booking experience. Our global footprints strengthens our sourcing for flights and hotels globally. EaseMyTrip aims to make travel planning simple, affordable, and accessible for everyone.
Contact info
110092, New Delhi, India
- easemytrip.com
3.8
Great
21K reviews
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Easy to handle even for a layman.
May 8, 2026
Reply from EaseMyTrip
We're so glad it was easy to handle, even for a beginner. Thank you for your positive feedback; we appreciate it very much!
Great experience
Very easy App to do booking at great price & over all nice experience indeed. Thanks.
May 8, 2026
Reply from EaseMyTrip
We're happy you found our app easy to use, secured a great price, and had an overall nice experience. We appreciate your positive feedback and thank you!
SIMPLE PROCEDURE
May 8, 2026
Reply from EaseMyTrip
Thank you for your feedback! We're glad to know you found your booking simple with EaseMyTrip. We look forward to serving you again soon.
II found the service charge was very…
II found the service charge was very low compared to others' Service-
May 6, 2026
Reply from EaseMyTrip
We're happy to hear that you found our service charge to be reasonable. Thank you for taking the time to share your positive experience with us!
Reply from EaseMyTrip
We're so happy to hear booking flights was easy and hassle-free for you. We appreciate you taking the time to leave positive feedback!
Reply from EaseMyTrip
Thank you for your feedback! We're glad to know you found your booking experience easy with EaseMyTrip. We look forward to serving you again soon.
Flights not showing up properly
When I booked my ticket from Delhi to Dublin the morning 9:30 AM flight from Delhi to Abu Dhabi was not being shown during my booking which was a better flight for me as compared to the one that I have currently booked which is in the early morning 4.50 am , a little awkward time. Also the fare for both is the same. Though on my earlier checks the 9:30 AM flight was always shown but when I was booking it wasn’t shown. This is making my journey a little hectic and now nothing can be done except for paying a heavy airline rescheduling charges.
May 7, 2026
Reply from EaseMyTrip
Dear Vipul,
As checked, your booking was successfully confirmed as per the selected flight preference available at the time of booking. Further, as per your request, wheelchair assistance has also been added for both passengers.
Kindly note that flight availability and fares are dynamic in nature and depend on airline inventory at the time of booking. Moreover, any rescheduling request is subject to applicable airline charges and fare difference as per airline policy.
Additionally, we attempted to contact you on your registered contact number; however, we were unable to connect. Kindly share your preferred time or an alternate contact number at +91 97110 99197 so that we can assist you accordingly.
This ease mytrip is not good website I…
This ease mytrip is not good website I never use again this web site because of sudden increase price while booking.
May 7, 2026
Reply from EaseMyTrip
Dear Hussain,
We would like to inform you that the fares displayed on EaseMyTrip are directly synchronized with airline systems and are subject to real-time changes. Airfares are dynamic in nature and may increase or decrease instantly depending on factors such as seat availability, demand, route, and booking timing, which are determined by the respective airline and are beyond our control.
Additionally, we attempted to contact you regarding your concern; however, we were unable to receive a proper response from your end.
Should you require any further clarification or assistance, please feel free to contact us at +91 9711099197. Our team will be happy to assist you.
Reply from EaseMyTrip
Thank you for your feedback! We're glad to know you found your booking experience fast and easy with EaseMyTrip. We look forward to serving you again soon.
Customized golden Triangle trip
Recently I have completed a golden Triangle trip, it was very good, I have customized the plan as per my choice, Rohit has made that plan and booked all things properly. Special thing is that the driver with us was very good, smart enough to visit such place with him and he fell us more safety as we travelled with family. Overall trip was very good.
May 1, 2026
Unprompted review
Reply from EaseMyTrip
We're happy you had a very good Golden Triangle trip! It's great to know that you were able to customize your plan and that all arrangements were properly made. We appreciate your kind words about the driver and the feeling of safety during your family trip.
Pathetic booking experience
My first and last time booking with easemytrip. Definitely booking was a pathetic experience. I booked my daughter’s tickets from Birmingham to Singapore via New Delhi and return with fare £525, as was appearing on there website. After successful booking they called and asked us to pay more £150, when we objected they immediately reduced the demand and asked to pay £80 as fare differential. We still objected on grounds that we paid as per fare appeared on website. Subsequently we said refund our full as we don’t trust them, against which they promised on phone refund in 24 hrs. Next day we followed for refund, but they rudely said we have initiated and asked to check with bank, and immediately banged the phone. Its a pathetic attitude they showed. There website issue, and I am taking pain to follow up for refund.
Strongly urge everyone to not use this website
May 6, 2026
Unprompted review
Reply from EaseMyTrip
Dear Rajiv,
We would like to inform you that your recent booking attempt through our UK portal was unsuccessful due to unforeseen technical issues.
After a thorough review, we are pleased to confirm that a full refund has been initiated to your original mode of payment. Please note that, as per standard banking timelines, the refunded amount may take 5 to 7 working days to reflect in your account.
Should you require any further assistance, please do not hesitate to contact us. We remain at your service for any additional support.
Absolutely DISGRACEFUL experience
Absolutely DISGRACEFUL experience with EaseMyTrip. First, they completely messed up the ticket reservation process and then had the audacity to call me demanding extra money that was never mentioned at the time of booking. I was literally being pressured into paying more, or else my reservation would otherwise be rejected. That alone is unacceptable and feels extremely unethical.
Things got even worse when I requested a refund. I was clearly told that the money would be returned within 24 hours, but when I called the next day for an update, the customer service staff behaved in an incredibly rude and disrespectful manner. Instead of helping, they spoke dismissively and eventually CUT THE CALL on me.
For a company that claims to be “professional,” the level of incompetence, poor communication, and disrespect shown to customers is shocking. This has easily been the worst customer service experience I’ve ever had. I would strongly advise people to think twice before booking through easemytrip if they expect transparency, honesty, or even basic respect.
May 7, 2026
Unprompted review
Reply from EaseMyTrip
Dear Ekta,
We would like to inform you that your recent booking attempt through our UK portal was unsuccessful due to unforeseen technical issues.
After a thorough review, we are pleased to confirm that a full refund has been initiated to your original mode of payment. Please note that, as per standard banking timelines, the refunded amount may take 5 to 7 working days to reflect in your account.
Should you require any further assistance, please do not hesitate to contact us. We remain at your service for any additional support.
Reply from EaseMyTrip
Dear Deepak,
We understand the importance of the concern you raised via our AE portal and would like to assure you that our team is actively working on it with high priority. We are committed to resolving the matter as quickly and efficiently as possible.
We appreciate your patience and understanding. Please be assured that we will keep you informed of any updates and aim to provide a resolution at the earliest
Reply from EaseMyTrip
We're glad you found our site user-friendly and booking easy. Thank you for your positive feedback; we appreciate it!
Reply from EaseMyTrip
We appreciate you sharing, and we are so glad that booking tickets was easy for you. Thank you!
Good response from the customer care team
Problem sorted out after talking to customer care team member Mr Aakarsh
May 6, 2026
Reply from EaseMyTrip
We're happy to hear that the issue has been sorted out. We appreciate the feedback and are grateful for the time you took to share your experience.
Reply from EaseMyTrip
Thank you for sharing your feedback with us.
We would like to inform you that the option to add child details is already available on EaseMyTrip. Moreover, the Date of Birth (DOB) field is displayed for routes and destinations where such information is mandatory as per airline or travel requirements.
Your feedback is valuable to us, and we will continue working towards enhancing the booking experience for our customers.
More need essy
May 6, 2026
Reply from EaseMyTrip
Dear Muzammil,
We would like to inform you that, in order to assist you more effectively, kindly share additional details regarding your concern or query related to your booking.
We also attempted to reach you on your registered contact number but were unable to connect. Kindly share a suitable time or an alternate contact number at +91 97110 99197 so that we can get in touch and assist you further.
Upon review, we have noticed that your upcoming flight bookings with us are successfully confirmed. Your input will help us better understand the situation and expedite the resolution process.
Convenience Fees charged Rs.420
May 7, 2026
Reply from EaseMyTrip
Dear Abhay ,
We would like to inform you that convenience fees are applicable on flight bookings as part of the comprehensive assistance and seamless booking experience provided through our platform. This includes multiple travel options, intelligent search features, and end-to-end booking support.
Additionally, to provide customers with a zero-convenience-fee booking option, we offer the promo code EMTNCF, which allows bookings without any additional convenience charges, subject to applicable terms and conditions.
Further, upon reviewing your recent booking, we found that the promo code BOOKNOW was successfully applied, through which you availed a discount of INR 220 on your booking. Accordingly, the applicable convenience fee was charged as per the booking and fare conditions.
Should you require any further assistance, please feel free to reach out to us.
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