Dealt with Eastbrook for well over 20 years. Never had a bad experience. Customer service is excellent, after sales is superb. We use primarily the Vantage and Vanguard ranges of glass and their... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Eastbrook is a UK supplier of Luxurious yet affordable bathroom furniture, shower enclosures, baths, taps, radiators, toilets, and many more products offering stylish, innovative solutions for trade professionals and home renovators alike.
Eastbrook Co, Eastbrook Road, GL4 3DB, Gloucester, United Kingdom
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Huge range of products with good stock levels, great if you require anything that is a non standard size.

Reply from Eastbrook
I’ve been dealing with Eastbrook for a while now and honestly, they’ve been a pleasure to work with. The products are always great quality, with a lovely range to suit different styles and budgets – really easy to recommend to customers.

Reply from Eastbrook
Excellent service, competitive pricing and quality products

Reply from Eastbrook
Eastbrook have a fantastic range of products that i use on a regular basis with high stock levels too so deliveries are always prompt.
They have a vast selection of radiators which is my go to on every job i quote.
Their own range of baths are beautiful and plenty of sizes, also they are top quality and far exceed others on the market both in availability, sizing and price.
The Rep is fantastic , She always goes above and beyond to make the smoothest experience and also helps with any issues as best she can.
The portal is a excellent tool to use and is always a smooth transition.
Definitely recommend, Fantastic all round.
Thank you
Debby

Reply from Eastbrook
Eastbrook and a company you can depend on and my local Area manager Patrick is Brilliant!

Reply from Eastbrook
excellent company, easy to use website, the company and Julia the sales rep always go the extra mile to help you out, and very reliable on deliveries, always got good stock levels, and the technical side are always very helpful, would recommend,

Reply from Eastbrook

Reply from Eastbrook
Great Service and helpful with product specifications. Absolutely love the products and accessories especially the Asti range I've put in my bathroom.

Reply from Eastbrook
Great product choice in Eastbrook catalogue
Damien our Sales Rep is very helpful & excellent product knowledge .
Only issue we find is the catalogue page layout is very compact over crowded and hard to follow at times.

Reply from Eastbrook
Eastbrook have always been a great company to deal with, have dealt with for many years and always a top quality service. Our person contact Patrick is also a class rep! Long may the working relationship continue! Adam @ Inter-Line

Reply from Eastbrook
I have been using Eastbrook bathrooms for nearly 10 years and never had any problems. Staff are always friendly, helpful and knowledgeable and the products are always high quality
Delivery always fast and efficient
Highly recommend

Reply from Eastbrook
Eastbrook have an extensive range of towel warmers in multiple styles, colours and sizes at very competitive prices. My go to place to source something that little bit different for my customers.
Henry Tubs & Tiles

Reply from Eastbrook
An absolutely brilliant company to work with, I have worked with Eastbrook for 7 years and they never fail to impress. Quick and helpful service. Exceptional customer service from the office. My area Rep Trevor is a credit to Eastbrook, always checking in with my business and makes sure all my orders / deliveries are on time and any issues if they are to come up are are resolved quickly
Aquarius Bathrooms

Reply from Eastbrook
when we place an order we are supposed to get a pro forma. This is taking to long and i usually have to chase it. Once payment is made we send copy of the payment to the accounts department. We get no notification to say delivery has been dispatched or when i should expect to receive it. the last few orders I have had to chase because they were never dispatched. One of the orders arrived three weeks after payment was made and took several phone calls every day for nearly two weeks

Reply from Eastbrook

Reply from Eastbrook
Always great service. Good to be able to collect ourselves.

Reply from Eastbrook
This is a fast efficient service. Problems are resolved without any issue, not that there are many!
Having a user friendly representative covering our area gives us confidence in dealing the company otherwise we would be dealing with a faceless organisation.
Good extensive product range
We have been trading with Eastbrooks for years now and is one of our 'go to' companies'

Reply from Eastbrook
Great range of stock, quick delivery, helpful staff

Reply from Eastbrook

Reply from Eastbrook
Eastbrook have always been an excellent supplier to deal with, offering fast delivery and a great product range. Customer service is responsive and helpful, and their website is easy to use.
I would highly recommend anyone to use them as a supplier.

Reply from Eastbrook
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.