East Cheshire Mortgages Reviews 

69
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Paul was excellent and so supportive from start to finish. As a first time buyer, this process can be overwhelming and confusing, so I appreciate that he was always at the other end of the phone to an... See more

Company replied

Rated 5 out of 5 stars

We can't recommend East Cheshire Mortgages highly enough !!!! Fantastic service, providing much needed support throughout from start to finish, Answering emails, phone calls straightaway without h... See more

Company replied

Rated 5 out of 5 stars

Paul at East Cheshire Mortgages has provided an outstanding service each time my husband and I have contacted him over the last 10 years. He listens carefully to what help we require and sources suita... See more

Company replied

Rated 5 out of 5 stars

We have used Jack Ward at East Cheshire Mortgage’s for both our Residential and Buy To Let Mortgages. The service provided each time is outstanding, with the full product being fully explained and an... See more

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Company details

  1. Mortgage Broker

Written by the company

East Cheshire Mortgages are impartial brokers and have no ties to influence the decision making process. This gives us the freedom to find and recommend the most suitable deal for you, the customer. We listen to your specific requirements, then provide the most appropriate solution to your mortgage and loan needs. Whatever your circumstances, it is likely that we will be able to help. If your requirements really are impossible to meet, we will tell you before any expense is incurred. We DO NOT pass you along a 'production line' - we keep personal control of all our cases from start to finish. "We make it look pretty easy don't we? That's how we want to keep it."


Contact info

4.9

Excellent

TrustScore 5 out of 5

69 reviews

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4.9

All reviews

(69)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Recommend - Excellent Service

I've used ECM a number of times over a number of years and I would highly recommend. Jack is knowledgeable, helpful, professional and attentive. Have always received an excellent service.

September 12, 2023
Unprompted review
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Reply from East Cheshire Mortgages

Thank you for your kind words Silvana. Always a pleasure. Speak soon. P

Rated 5 out of 5 stars

Jack has been incredibly supportive

Jack has been incredibly supportive, secured a mortgage offer that suited our specific needs and provided advice throughout the entire process. I would highly recommend his services.

July 22, 2023
Unprompted review
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Reply from East Cheshire Mortgages

Thanks you for your kind words Heather. I'll forward this to Jack as I'm sure he will be delighted that everything turned out as it needed to. Kind Regards . . Paul . . Owner

Rated 5 out of 5 stars

A* Service

I wholeheartedly recommend East Cheshire Mortgages as an outstanding mortgage advisors. Paul has been invaluable in guiding us through the mortgage process with expertise, patience, and personalized attention. His deep knowledge of the industry and contacts along with the ability to explain complex concepts made us feel confident and well-informed every step of the way. Our mortgage was by no means straightforward and Paul went above and beyond to find us the best mortgage options and connected us with competitive rates and terms. We can't thank him enough for his exceptional service and highly recommend him to anyone in need of mortgage guidance.

July 13, 2023
Unprompted review
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Reply from East Cheshire Mortgages

Thank you for your kind words Will. Its very much appreciated. Its been a pleasure sorting this one for you. Kind Regards . . Paul

Rated 5 out of 5 stars

I have used Jack twice now for my first…

I have used Jack twice now for my first I initial mortgage and my remortgage, both times his input was excellent, I was unsure of the process for my remortgage but he guided me through step by step and made it clear for me ,and made the process stress free.

Couldn't recommend him enough

Thanks to East Cheshire mortgage

July 3, 2023
Unprompted review
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Reply from East Cheshire Mortgages

Hi Arron, many thanks for taking the time to leave your feedback. We greatly appreciate it & look forward to working with you again in the future. Thanks again. . . ECM

Rated 5 out of 5 stars

Professional, informed and speedy

I had been recommended Jack from East Cheshire Mortgages, and I am very glad I was.

Jack was professional, clearly experienced, quick to respond and easy to talk too. As I was selling my first house and purchasing my next, I was hesitant and not sure if the process fully. With ease he talked me through what he needed, what I could expect and soon enough I had a mortgage principle and shortly after a mortgage offer I was happy with.

My sale and purchase was not straight forward so I am extremely pleased I had Jack, as he made other aspects clear and simple.

I could not recommend enough.

Thank you Jack and thants east Cheshire Mortgages

June 1, 2023
Unprompted review
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Reply from East Cheshire Mortgages

Thank you for your kind words David and thank you for your business. Jack is a valued member of the team and he'll be delighted with this. I'll make sure he gets it. Just drop us a line again if there is anything we can help with.
Paul (Owner)

Rated 5 out of 5 stars

Outstanding Service

Paul at East Cheshire Mortgages has provided an outstanding service each time my husband and I have contacted him over the last 10 years. He listens carefully to what help we require and sources suitable mortgage deals. Paul clearly explains each stage of the process and patiently answers any queries thay we have. We strongly recommend East Cheshire Mortgages.

May 25, 2023
Unprompted review
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Reply from East Cheshire Mortgages

Thank You Sarah . . very much appreciated and its always a pleasure work with you both. Looking forward to the next time we speak
Paul

Rated 5 out of 5 stars

High recommendation

Ten years ago, we were introduced to Paul at East Cheshire Mortgages for a financial service. Since then, Paul has always assisted us on many occasions whether it is for an amicable help or source another monetary deal. We strongly highly recommend this organisation.

May 25, 2023
Unprompted review
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Reply from East Cheshire Mortgages

Thank you for your kind words Maher . . very much appreciated and always a pleasure . Paul

Rated 5 out of 5 stars

Great service

Paul was extremely helpful and sorted out my mortgage deal quickly for me.

May 15, 2023
Unprompted review
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Reply from East Cheshire Mortgages

Thank you Rachel. Always a pleasure . .

Rated 5 out of 5 stars

Jack at East Cheshire Mortgages.

Jack went above and beyond in securing and delivering our mortgage for our first house and i cant thank him enough. Incredible service and explained the process step by step to make it as smooth as possible for me and my wife. Would recommend East Cheshire Mortgages to anyone wanting to use a broker to get a mortgage.

December 10, 2022
Unprompted review
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Reply from East Cheshire Mortgages

Hi Tom, Thank you for taking the time out to leave us a review. I'm very pleased you're happy with the service provided by ourselves & look forward to working with you again in the future. The ECM team

Rated 5 out of 5 stars

Knowledgeable. Efficient. Professional.

After being recommended East Cheshire Mortgages as a first time buyer, I can honestly say they're amongst some of the most efficient and knowledgeable people I've dealt with. Everything was explained in a straightforward manor, and dealt with super quickly. 2 weeks from having never considered applying for a mortgage, to having one accepted - that must be some sort of record?!

September 26, 2022
Unprompted review
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Reply from East Cheshire Mortgages

Thank you TDP for your kind words. It was a pleasure helping you sort this one out and we are delighted that you found the service was everything you wanted it to be . .
Kind Regards
Paul (Owner)

Rated 5 out of 5 stars

Jack@East Cheshire provided us with…

Jack@East Cheshire provided us with confidence, making what was a complicated remortgage seemingly easy.
As always East Cheshire, showed patience, empathy and attention to detail in our case.

December 13, 2022
Unprompted review
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Reply from East Cheshire Mortgages

Thank You Keith. Your thoughts are very much appreciated and I will make sure Jack gets to see this this review as well. Always a pleasure
Paul (Owner)

Rated 5 out of 5 stars

Excellent Service

I've recently used East Cheshire Mortgages for the first time following a trusted referral, and I have been very impressed with the service. There was clear guidance at each stage of the process, and I always felt that they were acting in my best interests at all times. Following a very thorough fact find of my needs, they recommended a suitable deal, which I drew down on on 31/10/22. Whenever I had a query they always responded promptly, and they clearly have significant experience in the mortgage field. Very easy to engage and work with, very trustworthy and transparent, and I would highly recommend them if you are in need of a mortgage deal. Thanks for all your help and support Rob.

October 31, 2022
Unprompted review
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Reply from East Cheshire Mortgages

Hi Michael, thank you very much for taking time out to share your personal feedback. I will pass your thanks on to Rob! Many thanks, ECM

Rated 5 out of 5 stars

Jack is brilliant and was always on…

Jack is brilliant and was always on hand to help/support. This was my remortgage after using them for the initial mortgage 2 years ago and service level has remained to the existing great standard.

Thanks Jack.

October 25, 2022
Unprompted review
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Reply from East Cheshire Mortgages

Thank you Murray . . I will pass this on to Jack later today. I nice to know that we 'do a good job' and I know Jack will be delighted with your comments. Your business is always appreciated and once again Thank You.
Paul (Owner)

Rated 5 out of 5 stars

Cannot recommend highly enough!

The team could not have possibly been more helpful especially in a market which is currently turbulent, I would highly recommend and I will definitely be using them again without a doubt!

October 20, 2022
Unprompted review
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Reply from East Cheshire Mortgages

Thanks for your kind words Rob . . very much appreciated and always a pleasure. We'll speak again soon no doubt.
P

Rated 5 out of 5 stars

I am extremly happy with the service I…

I am extremly happy with the service I was received, Jack got back to me with updates. The other staff are really helpful if Jack was talking to other customers.
I would highly recommend East Cheshire Mortgages. Thank you for your help and excellent knowledge of the products.

October 24, 2022
Unprompted review
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Reply from East Cheshire Mortgages

Thank you for your kind words Chris. Always a pleasure. Paul

Rated 5 out of 5 stars

Would use again!

Jack was great. Knowledgeable and available. Found a great product for us and acted quickly to secure a good deal

October 4, 2022
Unprompted review
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Reply from East Cheshire Mortgages

Thank You R' . . your kind words are very much appreciated and I know Jack will be delighted. Lots of hard work in a very 'trying' time but we got there . . Good Luck going forward
Paul

Rated 5 out of 5 stars

Thank you so much!

Rob was extremely helpful and was so easy to reach via phone or e-mail. Made the whole process a whole lot easier! Thank you Rob and East Cheshire Mortgages! :-).

September 27, 2022
Unprompted review
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Reply from East Cheshire Mortgages

Thank you Peter. I’ll feed this back to Rob. Always nice to know we are doing things right in somewhat ‘trying’ times. Regards
Paul Turner. Owner . East Cheshire Mortgages.

Rated 5 out of 5 stars

Quick and Efficient

I have used East Cheshire Mortgages a number of times now and have found them extremely quick and efficient. They are knowledgable about the current mortgage market and use a wide number of lenders.

August 31, 2022
Unprompted review
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Reply from East Cheshire Mortgages

Thank you for your kind words Bryony. Always a pleasure. Paul

Rated 5 out of 5 stars

Paul Delivered

As first time buyers Paul brought us a great mortgage offer, answered all our questions, reassured us when needed, and despite a challenging and drawn out house buying process, really pushed on our behalf to get the mortgage & house purchase over the line successfully. Top man.

August 22, 2022
Unprompted review
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Reply from East Cheshire Mortgages

Thanks Guys. Your feedback is very much appreciated and so glad we finally managed to get it over the line for you. Good luck in your new house . .👍

Rated 5 out of 5 stars

Highly Recommended

Once again Paul has been amazing throughout the process of our remortgage! Nothing is too much trouble, easy to contact, responds to emails almost instantly. Highly recommend East Cheshire Mortgages and wouldn’t use anyone else! Thanks again Paul :)

July 22, 2022
Unprompted review
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Reply from East Cheshire Mortgages

Thank You Stacey. Always a pleasure speaking with you and helping you navigate the world of mortgages . . just shout if you need me . .
Paul

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