East Cheshire Mortgages Reviews 

69
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Paul was excellent and so supportive from start to finish. As a first time buyer, this process can be overwhelming and confusing, so I appreciate that he was always at the other end of the phone to an... See more

Company replied

Rated 5 out of 5 stars

We can't recommend East Cheshire Mortgages highly enough !!!! Fantastic service, providing much needed support throughout from start to finish, Answering emails, phone calls straightaway without h... See more

Company replied

Rated 5 out of 5 stars

Paul at East Cheshire Mortgages has provided an outstanding service each time my husband and I have contacted him over the last 10 years. He listens carefully to what help we require and sources suita... See more

Company replied

Rated 5 out of 5 stars

We have used Jack Ward at East Cheshire Mortgage’s for both our Residential and Buy To Let Mortgages. The service provided each time is outstanding, with the full product being fully explained and an... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

East Cheshire Mortgages are impartial brokers and have no ties to influence the decision making process. This gives us the freedom to find and recommend the most suitable deal for you, the customer. We listen to your specific requirements, then provide the most appropriate solution to your mortgage and loan needs. Whatever your circumstances, it is likely that we will be able to help. If your requirements really are impossible to meet, we will tell you before any expense is incurred. We DO NOT pass you along a 'production line' - we keep personal control of all our cases from start to finish. "We make it look pretty easy don't we? That's how we want to keep it."


Contact info

4.9

Excellent

TrustScore 5 out of 5

69 reviews

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4.9

All reviews

(69)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Excellent service and support provided by Paul. Would highly recommend.

July 14, 2022
Unprompted review
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Reply from East Cheshire Mortgages

Thank you Hayley . . it was a pleasure . . . hope its everything you wanted and more. Regards
Paul

Rated 5 out of 5 stars

Everything that was advertised on the…

Everything that was advertised on the tin happened. Remortgaging made easy thanks Paul and Team.

December 15, 2021
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Reply from East Cheshire Mortgages

Thank You Chas. Very much appreciated and a pleasure working with you. Just shout if you need us again. Regards
Paul

Rated 5 out of 5 stars

Great Service

Great Service from Paul as usual - helpful, organised, prompt and gets the job done. Would highly recommend.

November 23, 2021
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Reply from East Cheshire Mortgages

Thank You Cheryl . . . its always a pleasure. Paul

Rated 5 out of 5 stars

100% recommend

We can’t recommend Paul and Jack enough, this is the third time we have used east cheshire Mortgages, they always help to find us the right deal, very fast and are always there to answer any questions we need answers for. Would 100% recommend to anyone looking for a new mortgage deal. Thanks guys

November 9, 2021
Unprompted review
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Reply from East Cheshire Mortgages

Hi Tom, thank you very much for taking the time to leave us a review. Its greatly appreciated.

Rated 5 out of 5 stars

Great service than you.

Great service thank you.

October 12, 2021
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Reply from East Cheshire Mortgages

Thank you Lynn. Its nice to be appreciated. Thank you for your review.

Rated 5 out of 5 stars

Great service from Paul,

Great service from Paul,
I really appreciate the work they did for me.

October 4, 2021
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Reply from East Cheshire Mortgages

Thanks you for your kind words Isa . . your feedback is very much appreciated by Me personally and indeed all the team . .
Regards
P

Rated 5 out of 5 stars

Excellent Service *****

Excellent, prompt, professional service.
Paul Turner (Principal Broker) has over 25yrs experience..... very easy to deal with, great communicator and will guide you every step of the way through the process.
Granted ECM are not the cheapest broker out there but in my opinion you get what you pay for.
As a newly formed Ltd company, having Paul onboard, providing no nonsense, quality advice saved me alot of time, money, effort and ultimately sourced the right finacial product for the business to secure/purchase its first property.
Will be definately calling upon Paul's services again in future without hesitation and would definately recommend you consider giving ECM a call to discuss your requirements.

September 27, 2021
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Reply from East Cheshire Mortgages

Thank you for your kind words Ryan . . very much appreciated and happy that we finally managed to get that one sorted for you . . Paul

Rated 5 out of 5 stars

The service I received was exceptional…

The service I received was exceptional and nothing was too much trouble. I asked numerous questions to Paul, and he was very patient, understanding and gave excellent information and sorted out my mortgage for me. I would highly recommend East Cheshire Mortgages. One of the best companies around.

September 2, 2021
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Reply from East Cheshire Mortgages

Thank you so much for your kind words Linda. It was a pleasure helping you get to where you wanted to be. Good luck and best wishes
Paul

Rated 5 out of 5 stars

No1 Provider, Excellent service!!!!

We can't recommend East Cheshire Mortgages highly enough !!!! Fantastic service, providing much needed support throughout from start to finish, Answering emails, phone calls straightaway without hesitation, and guiding us every step of the way, Jack you've been amazing, your a credit to the company.
You will not be disappointed if you choose East Cheshire Mortgages we can assure you.
Craig and Emma

August 11, 2021
Unprompted review
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Reply from East Cheshire Mortgages

Thank you for your feedback Craig. We do our best and its always nice to get a bit of praise every now and again. I'll pass your comments on to Jack. I'm sure he'll keep in touch over the coming years. Many thanks again . . Paul

Rated 5 out of 5 stars

Would happily recommend

Great service at all times from Paul. Really friendly, helpful and happy to explain when we needed him to.

Would definitely recommend!

August 10, 2021
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Reply from East Cheshire Mortgages

Thanks DC . . your feedback is very much appreciated. It was a please helping you sort it . . Paul

Rated 5 out of 5 stars

Paul at East Cheshire mortgages was…

Paul at East Cheshire mortgages was amazing , I’d been having some issues with getting a mortgage and a good rate. I contacted Paul and he had me an offer within a few hours and the mortgage was all sorted within a few days with a good rate . I will definitely be recommending him and using him again. He kept me updated through the whole process .
Thanks so much !!!

August 4, 2021
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Reply from East Cheshire Mortgages

Thank you for the review Michelle. Always nice to get positive feedback and I'm sure we'll be speaking again in the future. Good luck in your new house. Regards Paul

Rated 5 out of 5 stars

First Class Service

A Positive reply from the outset and I was offered a mortgage from a Lender that I would not have found looking myself

There was always someone at the end of the phone and replies to emails and queries were dealt with quickly

The whole process was easy and quick and enabled the purchase of my forever home

I would definitely recommend anyone who is experiencing difficulties in obtaining a mortagage to contact East Cheshire Mortgages

I can't express my thanks enough

August 3, 2021
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Reply from East Cheshire Mortgages

Thank you for your kind words Sue. It was our pleasure. Just drop us a line if you need us. Many thanks

Rated 5 out of 5 stars

Can’t thank Paul enough

Can’t thank Paul enough, my case was difficult due to a number of reasons but Paul secured me a mortgage at a fair rate with a reasonable deposit.

What I came to Realise it’s key to have contacts at the lenders that you can pick up the phone and speak to a decision maker. Paul has these contacts and that is in effect the difference between getting a mortgage and not getting a mortgage.

July 28, 2021
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Reply from East Cheshire Mortgages

Thanks Gareth . . your comments are very much appreciated. We'll review it again when the time is right . . speak soon

Rated 5 out of 5 stars

If you need a Mortgage or just…

If you need a Mortgage or just financial advice in general, contact Jack Ward at East Cheshire Mortgages. Prompt and friendly service and found a great deal for my re-mortgage. The online account set up for you is easy to use and navigate allowing you to see the progress of your application. Definitely try these guys first.

June 24, 2021
Unprompted review
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Reply from East Cheshire Mortgages

Thank you for such kind words Susan. We truly appreciate it and look forward to working with you in the near future.

Rated 5 out of 5 stars

Excellent customer service from Jack

Excellent customer service from Jack. Made it all seem so simple and straightforward. Would highly recommend

May 11, 2021
Unprompted review
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Reply from East Cheshire Mortgages

Thank you Lucas. Its good to know that we are appreciated. Dont hesitate to call us again if needed. Kind Regards Paul (Owner)

Rated 5 out of 5 stars

I would highly recommend East Cheshire…

I would highly recommend East Cheshire Mortgages.
They were very professional, always contactable and worked in a really timely manor.
Their communication was excellent, every step of the way.
Jack made the process very smooth and stress free.
100 percent recommended by me.

January 29, 2021
Unprompted review
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Reply from East Cheshire Mortgages

Hi Jane, many thanks for taking the time out to review ourselves. We greatly appreciate it. The ECM team

Rated 5 out of 5 stars

Very professional service

Very professional service, kept in the loop throughout the process providing updates on progress and promptly advising where any input from me was necessary.

January 29, 2021
Unprompted review
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Reply from East Cheshire Mortgages

Hi, many thanks for taking the time out to review ourselves. We greatly appreciate it. The ECM team

Rated 5 out of 5 stars

This is the first time using Paul &…

This is the first time using Paul & Jack who have been extremely helpful. The process has been stress free and smooth with their help being key.

January 28, 2021
Unprompted review
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Reply from East Cheshire Mortgages

Hi Chris, many thanks for taking the time out to review ourselves. We greatly appreciate it and look forward to working with you again in the future. The ECM team

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