Easy Light Bulbs Reviews 248

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the quality of the products and the service provided, often highlighting the helpfulness of the staff. Reviewers frequently praise the delivery service, noting that items arrive on time and are well-packaged, ensuring they are in perfect condition. The ease of the ordering process and the ability to find specific or hard-to-find items are also appreciated by many. However, some people were dissatisfied with aspects of their order and the product received. A few customers reported receiving incorrect items, products that did not work, or items that were not as described. There were also instances of significant delays in delivery or orders not arriving at all, leading to frustration and requests for refunds.

What people talk about most

Product

Consumers find product experiences to be ambiguous. Many reviewers praise the good selection of specialist... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and prompt delivery,... See more

Order

Customers had ambiguous experiences with order. While many reviewers found the ordering process easy and... See more

Quality

Clients share positive opinions on quality, particularly regarding packaging and product durability. Many... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the prompt, professional,... See more

Based on these reviews

Rated 3 out of 5 stars

I needed several GU10 LED spotlight bulbs. They needed to be high quality and last well as not easily accessible. Callum was very helpful. I chose Philips bulbs costing over £12, and imagined they wou... See more

Rated 3 out of 5 stars

I should have done a bit of research. It turns out the bulb I wanted is ludicrously expensive at Easy Light Bulbs and it was painfully slow to be dispatched, never mind delivered. Can buy the same thi... See more

Rated 3 out of 5 stars

Ordering process & delivery are great, sadly 2 of the 7 lightbulbs I received do not work. Lets see how they handle the problem

Rated 4 out of 5 stars

The review would have been a 2/3 as the bulbs originally dispatched weren’t correct. However after a phone call with the very helpful Leanne and a freepost return resulted in the correct product be... See more


Company details

  1. Light Bulb Supplier

Written by the company

We are a family owned British company, with over 23 years experience in the lighting industry; established to provide a reliable, cost-affordable and high quality one stop shop for lighting. We’ve come a long way since we started out specialising in torch bulbs and miniature lamps but many of our dedicated and knowledgeable workforce have been here throughout. Today we are proud to offer over 30,000 different product lines with stock levels of over 2 million at any one time, worldwide delivery and even our own brand of lighting, Casell Lighting, which offers great quality at realistic prices. Couple this with the best in customer service and unmatched stock and delivery systems, and you can see why Easy Light Bulbs are the leader in its field. Easy Light Bulbs can deliver, whatever your need.


Contact info

3.4

Average

TrustScore 3.5 out of 5

248 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Helpfulness of people at The Lamp Company

The helpfulness of people at The Lamp Company. e.g. Martin who explained the measuring of the bulbs when I ordered one that was too small.
The correct size have now arrived and the small one will now be returned for reimbursement which was freely offered on 28/10/25

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Although the company was unable to fulfil my order (I knew the fluorescent tube had been discontinued), Leanne in customer services was very helpful. She responded very promptly and suggested an alternative product.

November 3, 2025
Unprompted review
Rated 3 out of 5 stars

I should have done a bit of research

I should have done a bit of research. It turns out the bulb I wanted is ludicrously expensive at Easy Light Bulbs and it was painfully slow to be dispatched, never mind delivered. Can buy the same thing on Amazon for a quarter of the price with guaranteed next day delivery.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I needed some 12v lamps with BC caps for a work project which are normally quite hard to find but Easy Light Bulbs had them in stock, but best of all I had an email from them straight away from Leanne checking my order was correct and not for a mains voltage installation.
It was so refreshing to deal with prompt professional service, it’s something which is in short supply these days.
Keep up the good work 😎

November 3, 2025
Unprompted review
Rated 4 out of 5 stars

Light bulb order…

Unfortunately the 3 strip light bulbs were too long for our fitment, our lights were fitted over 20 years ago so the style has probably changed but we cannot use the ones we ordered. We should have checked the length before we ordered.

October 20, 2025
Unprompted review

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