Easybee Answering Services Reviews 62

Incredible staff and customer service. Highly recommend

Excellent, professional.

So far been using this company for a few months and it has been so helpful from me having to handle client calls. They also help with call backs to clients. If there are any issues, they are very open to receiving feedback and trying to remedy any miscommunication quickly.

Reliable, they follow the script and are relatable and effective in booking my inbound calls.

This company is great! I use them for overflow and after hours calls. They do a great job!

I've been with them for sometime now and have nothing but good things to say about them. Highly recommended and very professional in setting up my calendar profile, script, and handling with my clients.

Never failed us. We perform ghost calls on regular basis, and never had any issues with the professionalism of the call center staff.

Great service, Moses (el salv) helped a lot

It was fine at first; however, it became progressively worse. The operators misspell names, don't differentiate whether its a current or new client, and I LOST an auto accident case because of an operator who told the potential client that we did not practice personal injury law which we do! Also, others who called on personal injury cases were suppose to be patched through which they were not. The reason I know this is because these same individuals sent our business a message via facebook messenger about their experience.

Thank you for your prompt response to all my questions ! Your willingness to help makes you an excellent company to work with.

No fuss. I know they have my back covered.

Always clear concise messages, and they handle our clients calls with professionalism and care. We previously used a different answering service and had many complaints. We have had zero complaints since switching to Easybee.

I have been searching for the right answering service for almost a year and I have to say I found the right company to work with for my business. They are very friendly, professional, and attentive to my company's needs. The account manager is always available when I need assistance. I can say this is a great company with excellent morals and principles that you won't find out there if you are looking for an answering service.

I would recommend easybee to any size firm. As a solo firm it was a must, but even hiring assistants its great to have them support administrative and document workload and have easybee take care of handling the calls. They are very responsive and when they make mistakes take full responsibility to make it right!

As a solo law firm, I really needed someone to be the first point of contact with clients. I've been very pleased with Moises and the Easybee team. We had a few hiccups early on and although I was willing to say F it and just move, Moises worked with me to make sure I was happy without any pressure to stay. We worked it out and I'm happy to still be here.

Quick response, professional service, would highly recommend.

I’ve been using Easybee for over a year now. Very pleased with their level of customer service. And I absolutely love how they provide high quality bilingual services. Highly recommend Easybee.

We are a small company, and have been using Easybee Answering Service for many years. When we have been ill, we had Easybee helping us out, which was a huge relief. We want to provide personalized service for our customers. We get to with Easybee's services. Our customer base like knowing that there is a person behind our phone lines even if we are unable to do this ourselves. Their exemplary service has represented us well and has been excellent consistently. We have always been able to get a hold of someone right away and get a rapid response. The longest we had to wait for a response was less than a day. Any issues or concerns have been addressed immediately. They have worked with us to perfect and fine tune to cater to our business needs. We can't imagine not having Easybee and I highly recommend them.

Great customer service! I have been using EasyBee for around 3 years and wholeheartedly recommend them. Not having to answer all incoming calls myself has really helped my productivity and growth. Whenever I've had a question, request, or issue, Moises and his team have been very nice and quick in taking care of it.

The answering service staff is very professional and establishes a good first impression. I am very happy with Easybee’s service.