So far been using this company for a few months and it has been so helpful from me having to handle client calls. They also help with call backs to clients. If there are any issues, they are very op... See more
Company replied
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See what reviewers are saying
I love my Easybee service. They schedule using my product. I have MS Bookings. Moises Hasbun is an excellent representative and has looked out for my best interests when analyzing my service needs. I... See more
Company replied
We have been using Easybee for 3 years and since then we never missed a call. Easybee's agents take every detail of the customer's requests as well as their contact information so we can do the prepa... See more
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Great customer service! I have been using EasyBee for around 3 years and wholeheartedly recommend them. Not having to answer all incoming calls myself has really helped my productivity and growth. Whe... See more
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Company details
Written by the company
Easybee Answering Services - Your virtual receptionist for exceptional phone service at the lowest prices in the market! We handle phone calls, appointment setting, and offer live answering services for small businesses. Our virtual receptionists provide a personalized touch to each inbound call, ensuring your customers' needs are promptly met. Boost your brand's image with our reliable phone answering service today! 📞👩💼 Unlock the full potential of your business with Easybee's exclusive 2-week free trial! #Easybee #VirtualReceptionist #AnsweringServices #AppointmentSetting #SmallBusiness #FreeTrial
Contact info
Calle el Mirador, Col. Escalon, #5353, 00000, San Salvador, El Salvador
- 305-447-7022
- contact@easybee.buzz
- easybeereceptionist.com
Impressed with personal attention and
Impressed with personal attention and service, especially accommodating my last minute request for translation services. Gave me peace of mind that my business phone is always answered.
December 15, 2021
Unprompted review
Reply from Easybee Answering Services
Hi Kiran, thank you very much for your review! Flexibility and personal attention are two things we focus on as we know how important they are for our clients who are looking to provide the same level of service to their clients. We are happy to be part of your team.
Reply from Easybee Answering Services
Thank you Greg! We appreciate your kind words and we enjoy helping your thriving operation!
This service was TERRIBLE
This service was TERRIBLE! We did the two week trial for my law firm. The operators are not able to obtain proper phone numbers or emails or information from clients. We lost so much business. The Manager, Moises, makes all kinds of excuses and never fixes the errors. The owner, Richard Bell, does not care. Stay far away from this call center if you value your business. We will not be using this unprofessional answering service for our business. There are so many better options out there. Cheaper is NOT better.
June 24, 2021
Unprompted review
Reply from Easybee Answering Services
We are sorry you feel this way. We hope you find success elsewhere.
I have been using EasyBee for several…
I have been using EasyBee for several months now and have had only a positive experience. I’ve been impressed with the team’s ability to succinctly capture the legal issues my leads and clients are calling about. I receive an email summarizing the reason for the call, and to my relief and delight they have proven to be accurate, reliable and efficient.
I was not asked by EasyBee to write this review. I reached out to say thank you and offered to write a testimonial.
May 20, 2021
Unprompted review
Reply from Easybee Answering Services
Hi Lisa!
It has been a pleasure to work with you and we appreciate this fantastic review! Providing the service you described is what we always aim to do!
Thanks,
Easybee Team
Reply from Easybee Answering Services
Hi Isaac, we are happy you love our services! Thanks for the review :)
Would totally recommend
Would totally recommend. They are professional and never miss a call. My only problem is that sometimes the calls don't sound very well or they miss to forward a call. However, I always tell them about it and they talk it out with their team to make sure it doesn't happen again.
December 17, 2020
Unprompted review
Reply from Easybee Answering Services
Hi Fernando! Thank you for your feedback! We will escalate with our IT team to make sure the forwarded calls sound crystal clear. We always strive to provide the best service for our customers :)
Easbee is hands-down the best…
Easbee is hands-down the best answering/receptionist service out there. I’ve used the service for over a year and I’ve never had any issues. Their staff are professional and well versed in working with bilingual clients.
December 15, 2020
Unprompted review
Reply from Easybee Answering Services
Hi Julie! Thank you very much for your high praise! We work hard to provide professional bilingual service. We are happy to know you are enjoying our product. Thank you!
EasyBee has been fundamental in growing…
EasyBee has been fundamental in growing my practice. It is so nice to be able to outsource my incoming calls to a reliable company. Also, they will call back leads at my request. I highly recommend EasyBee.
December 15, 2020
Unprompted review
Reply from Easybee Answering Services
Hi Hashi! We agree! Having an answering service does wonders for growth. We are happy that you find value in what we do :)
Good experience
Our firm has has been using Easybee Answering Services for about one year and we are very happy with the service they provide. We like their professionalism and overall efficiency.
December 15, 2020
Unprompted review
Reply from Easybee Answering Services
Thank you very much for your review! We strive to be professional and warm with all of our interactions.
Great VA
I have been using this company for about two years to help me better customer service and I love the professionalism and the detailed email reports.
December 15, 2020
Unprompted review
Reply from Easybee Answering Services
Hi Antony! It has been an honor for us to work with you these past two years. Thank you for your review!
Overall helpful service .. quick responses with issues
Overall the service has been very helpful for my business. Anytime there has been an issue or question, my manager has responded without delay! .. There are a few little quirks to improve but overall great service!
December 11, 2020
Unprompted review
Reply from Easybee Answering Services
Hello Ida! Thank you for your review! We will make sure we improve in those little quirks ;) We enjoy having you on board!
I love my Easybee service
I love my Easybee service. They schedule using my product. I have MS Bookings. Moises Hasbun is an excellent representative and has looked out for my best interests when analyzing my service needs. I have not received complaints from muy clients. This has worked for me and i have used other providers.
December 10, 2020
Unprompted review
Reply from Easybee Answering Services
Thank you Marcela! We will relay your remarks to Moises and we are happy to know that you are enjoying your experience with our service!
Good bang for your buck
I love the fact that Easybee is affordable and that the receptionists are bilingual. I have encountered a few issues here and there (appointments being scheduled in the wrong time zone, calls being dropped, and messages containing misspelled names), but customer service is very prompt in addressing the issues. All in all, I feel you get a lot of bang for your buck.
December 10, 2020
Unprompted review
Reply from Easybee Answering Services
Hi Clara, thank you very much for your feedback! We will definitely work on fixing those mistakes, but we are glad that you are finding a lot of value in using our services!
Very helpful and reliable
Very helpful and reliable. Highly recommend.
December 9, 2020
Unprompted review
Reply from Easybee Answering Services
Thank you Eric! We appreciate having you as a client :)
Easybee's service is wonderful
Easybee's service is wonderful, I am enjoying using it.
December 9, 2020
Unprompted review
Reply from Easybee Answering Services
Thank you! And we have enjoyed answering your calls, very much!
We have been pleased with the service
We have been pleased with the service. We have never missed a message to reach us in its original shape.
December 4, 2020
Unprompted review
Reply from Easybee Answering Services
Thank you for your review Qamar! We are happy to know you are pleased with the service.
We have used Easybee for several months…
We have used Easybee for several months to stop using an auto-attendant, allowing our callers to speak with real humans. The experience has been great so far and callers appear to be happy. The call agents follow our script and route calls efficiently and in a timely manner.
December 3, 2020
Unprompted review
Reply from Easybee Answering Services
Hi Sean! Thank you! At Easybee, we believe that the human touch is essential to a thriving business. We are happy to know that using Easybee has generated such a positive impact with your clients. Thanks for sharing!
I have been using Easybee for a little…
I have been using Easybee for a little over a year now. I have been happy with the services. Whenever I have a suggestion for change, they are always willing to make adjustments. Very professional according to my clients who call.
December 3, 2020
Unprompted review
Reply from Easybee Answering Services
Hi Miriam! We have had a great time with you as a client through this past year and we wish we have many more years of working together. Our ears are always open for any suggestions about change so long as it is for the improvement of our services :)
I have used Easybee for over a year now…
I have used Easybee for over a year now and it has helped my small practice to not miss important calls. We had some hiccups but they were resolved by Moises, who has been attentive to our firm.
December 3, 2020
Unprompted review
Reply from Easybee Answering Services
Hi Ria! Thank you for your review! We will let Moises know that he is doing a great job. If you ever run into any trouble, you know you can reach him or any of us for help :)
Awesome service
Awesome service. Being a business owner and full time mom, it’s hard to get to the phone so this an excellent service!
December 3, 2020
Unprompted review
Reply from Easybee Answering Services
It fills us up with joy to know we are a tool that empowers mothers to be business owners. We are so happy to know we are being helpful. Thank you!
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