Easyfit Reviews 310

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered the EasyFitPro bands and received my shipping information. However, 25 days have passed, and I still haven’t received my product. The email address they provided doesn't accept messages, an... See more

Rated 5 out of 5 stars

Excellent service. Standard post arrived the next day! Extra wide fit memory foam trainers. Beautiful style, lightweight, comfortable and modern. Very pleased with our purchase.

Rated 5 out of 5 stars

I find it hard to find shoes to fit my extra wide, high instep feet without paying for expensive shoes. I bought a pair of easyfit sandals, as my inside shows, in their sale. They are soft, well stitc... See more

Rated 5 out of 5 stars

I loved the modern and fashionable lace-up boots with a zip on the side and extra-wide fitting. So much so that I bought four pairs in different colourways, including plain black. Please, more non-gra... See more

Company details

Written by the company

At EasyFit, we think about footwear a lot, because we truly believe a good pair of shoes can make the difference between a good and a bad day. Shoes aren’t just an afterthought when it comes to dressing for the day, they are the companions that will step through every occasion, so they should always cater for your comfort, and style too! With a whole host of comfort benefits to enjoy, at EasyFit our aim is to provide the comfortable shoes that will keep you feeling and looking great. Our extra wide fit shoe collections have been made with 6E fit, equipped with easy and adjustable fastenings they make the perfect shoes for ladies with very wide or swollen feet.


Contact info

4.2

Great

TrustScore 4 out of 5

310 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A long time to arrive

I ordered a pair of shoes & paid for 24/48 hour delivery. The shoes took 5 working days to arrive & when I rang customer services I was told that I should wait 2 more days before they would consider giving me a refund. On the plus side the shoes were just what I ordered so I am happy!

August 30, 2022
Rated 1 out of 5 stars

I ordered and paid for 3 pair

I ordered and paid for 3 pair, I have received 2 pair, I was told they would be delivered last week, I am still waiting for the trainers. I am very annoyed and tomorrow I am going to cancel them , and have my money refunded. I have waited since July, so I think I have a right to be upset .

July 14, 2022
Easyfit logo

Reply from Easyfit

Hi,
Thank you for taking the time to write a review. I am so sorry for the delay and lack of communication you have experienced. This is not our regular standard of service. Could you email helpdesk@pavers.co.uk with your order number so that I can help either track or refund your order?

Kind regards,
Nadine

Rated 3 out of 5 stars
Easyfit logo

Reply from Easyfit

Dear Marjorie,

Thank you for taking the time to right a review.

We are glad to hear you think the sandals look good and if there is anything we can do to improve our service, please don't hesitate to ask.

Kind Regards

Neil

Rated 5 out of 5 stars

Perfect

Arrived promptly. The sandals were for my Mother who has been wearing flip flop style shoes as her feet are so swollen. The sandals that arrived were perfect for her and she could put them on unaided. She was absolutely delighted with them.

August 11, 2022
Rated 5 out of 5 stars

Lovely footwear

Lovely footwear for people with swollen/wide feet. Very soft and comfortable. Returns quickly dealt with and refunds issued.

August 11, 2022
Rated 4 out of 5 stars

I ordered these for my mum and she…

I ordered these for my mum and she loves them. See suffers with swollen feet so needed a wide fit. She liked that much that I had to order her another pair. The only reason I have given a four star is it take a little longer than other company’s to arrive.

August 11, 2022
Rated 4 out of 5 stars

Rapid despatch, boots are soft and wide

Shoes were despatched quickly. As they are winter boots i haven't worn them much. The laces are a bit short making them more difficult to put on and there weŕe small bits of lining sticking out so not particularly well finished inside. However the boots are wide and soft so i'm hopeful of them being comfortable

August 2, 2022
Rated 2 out of 5 stars

Not happy with the products

Not happy with the products. Advertised as wide fitting etc but wouldn't even fit my husbands narrow feet let alone my diabetic swollen feet. Glad I paid for the return cost when purchased but am annoyed about it as they are not wide fitting so cost me money to find this out. The only ood thing I can say is fast delivery and easy returns.

August 2, 2022
Easyfit logo

Reply from Easyfit

Dear Jo,

Thank you for taking the time to write a review.

We are sorry to hear that the goods did not fit and will pass this feedback on to our buying team.

We apologise for any inconvenience or disappointment caused.

Kind regards

Neil

Rated 3 out of 5 stars

Delay with order

I don't feel I can award 5 stars as I am still waiting for my sandals to arrive. The first pair came very quickly but its 3.5 weeks and I'm still waiting for the second pair?

July 30, 2022
Easyfit logo

Reply from Easyfit

Dear Sarah,

Thank you for taking the time to write a review.

We are sorry to hear that the second part of your order to arrive. on investigation we found that it had been lost in transit. As a replacement wasn't available we can confirm that we have processed a refund for you.

We apologise for any inconvenience or disappointment caused.

Kind Regards

Neil

Rated 3 out of 5 stars

Shoes are great

Shoes are great, delivery was prompt. I had to send one pair back as ordered two different sizes to see fit differences. unfortunately still waiting for refund, hope this comes soon.

July 26, 2022
Easyfit logo

Reply from Easyfit

Dear Sandra,

Thank you for taking the time to write a review.

We are sorry to hear of the delay on your refund and do apologise. We can confirm that this has now been processed for you.

We apologise for any inconvenience or disappointment caused by the delay.

Kind Regards

Neil

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look