Easy Garden Irrigation Reviews 7,372

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 770 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the efficiency of the delivery service, often noting that items arrive promptly and as described. Many people appreciate the helpful and speedy customer service, especially when seeking advice or resolving issues with their orders. However, some customers experienced issues with delivery times, with orders arriving later than expected or advertised. A few reviewers also mentioned receiving incorrect items or products that did not meet their specific needs, such as a hose with a kink or a sprinkler that did not work properly.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the rapid and prompt... See more

Service

Users describe positive interactions with service, highlighting its efficiency and helpfulness. Many... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a good product, gives even spread of irrigation. We were replacing an old soaker hose which had become bunged up and it was surprising how much more water this one gives. We had one negative a... See more

Company replied

Rated 5 out of 5 stars

We accidentally damaged our drip hose and called for advice. We were recognised immediately by our phone number and linked to our original order so spare parts were sorted out straight away. A draft... See more

Company replied

Rated 5 out of 5 stars

My ist parcel had the incorrect number for the address. We have located the parcels location but cannot gain access,the house is empty and locked,we cannot find out what's happening. If this cha... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! I wanted to install pop ups in my garden. They designed the system (free), and developed a parts list. Throughout my project I had numerous email exchanges asking for assistance (I... See more

Company replied


Company details

  1. Irrigation Equipment Supplier
  2. Garden Center
  3. Landscaping Supply Store

About Easy Garden Irrigation

Written by the company

Easy Garden Irrigation is a UK retailer of garden irrigation products. We specialise in Garden Watering Systems, an easy way to keep gardens watered all year round. Here at Easy Garden Irrigation, we believe in making things as simple as possible for our customers.

We have a great selection of micro irrigation systems to suit every garden. Whether you're looking for drip irrigation, micro sprays or a pop-up sprinkler system, we're sure you'll find what you're looking for.

We also stock an extensive range of garden hose pipes, hose reels, lawn sprinklers and other garden watering products.

We're stockists for major brands including Hozelock, Claber, Gardena, Rain Bird, Antelco and much more

We offer free advice for customers that ranges from simple recommendations to elaborate irrigation system designs for gardens of all sizes. Get in touch with our friendly team today to see how they can help.

Written by the company

Hassle Free Returns

30 Days Hassle Free Returns Policy

30 Days Hassle Free Returns Policy
No laborious returns process. Just get the items you want to return back to us within 30 days and we'll issue you a refund. Return within 7 days of receipt and we'll refund the cost of sending it back to us.

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

My Watering

Items arrived as ordered and complete

April 22, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Andy,

We're happy to hear your items arrived as ordered and complete! Thank you for taking the time to leave your feedback.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery. Best price.

April 22, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Brian,

We're happy to hear that you received excellent service, fast delivery, and the best price with your order. Thank you for your feedback!

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

First class service

First class service. Ordered day 1 delivered day 3.

April 15, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Chris,

We're happy to hear that your order arrived so quickly and that you were pleased with our service! Thank you for taking the time to leave your feedback.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Fantastic company

Fantastic company. Website is easy to navigate and packed with useful information and the prices are excellent too. This is the second time I have purchased from them and it was again a very good experience.

April 15, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Alex,

Thank you for sharing your feedback! We're happy to hear that you found our website easy to use and packed with helpful information, and that our prices met your expectations. It's great to know you've chosen us again and had another positive experience.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Tully

After searching different sites we found the exact Hozelock Gun we required, the delivery service was spot on and the gun is brilliant.

April 14, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Chris,

Thank you for taking the time to leave your feedback! We're happy to hear you found the exact Hozelock Gun you needed and that the delivery met your expectations. It's great to know you're pleased with the product.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

A very extensive range of irrigation products.

Easy Garden Irrigation has a very good selection of products, very helpful descriptions and prompt dispatch times. A follow up question was answered quickly and was very informative. This was my first time of using them and I was very happy with the overall experience.

April 21, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Richard,

Thank you for sharing your feedback! We're happy to hear that you found our range of irrigation products and descriptions helpful, and that your order was dispatched promptly. It's great to know your follow-up question was answered quickly and informatively. We're glad your first experience with us was a positive one!

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

\excellent Service

April 21, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Darren,

Thank you for taking the time to leave your review! We're happy to hear you received excellent service with your order. If you need anything else in the future, just let us know.

Kind regards,
James - Customer Support

Rated 4 out of 5 stars

The equipment does what it claims to do…

The equipment does what it claims to do and is quite sturdy. However, the instructions that are on the side of the box missed some steps, which was corrected through trial and error.

April 20, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

Thank you for sharing your feedback! We're glad to hear the equipment is sturdy and does what it claims to do. We appreciate you letting us know about the instructions—your comments help us improve for the future.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Does the job and was despatched promptly

Does the job and was despatched promptly

April 21, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

We're happy to hear your order was despatched promptly and did the job! Thank you for taking the time to leave your feedback.

Kind regards,
James - Customer Support

Rated 2 out of 5 stars

This is a complicated piece of kit so…

This is a complicated piece of kit so why no instructions! The leaflet with photos doesn’t explain much at all.

April 21, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Dear Michael,

Thank you for your feedback. We’re sorry to hear that you found the kit difficult to set up and that the instructions did not meet your expectations.  We aim to provide clear guidance with our products and offer additional support through step-by-step guides and after-sales service via phone and email to help with installation and setup.

We’d be very happy to assist you directly to get everything working as it should. Please do get in touch with us at hello@easygardenirrigation.co.uk, and a member of our team will guide you through the process. 🌿️💧️

Kind Regards,
Lesley - Customer Support

Rated 5 out of 5 stars

I was looking for a specific brand of…

I was looking for a specific brand of hose connection and accessories to keep my system the same, found them here and more, easy site to navigate, ordered and delivered within three days, great quality and service.
Thank you

April 20, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Michael,

Thank you for taking the time to leave your feedback! We're happy to hear you found the hose connection and accessories you needed, and that your order arrived quickly. It's great to know you found our site easy to use and that you're pleased with the quality and service.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Excellent quick delivery

Excellent quick delivery. Easily navigable website with all the products I needed at a fair price.

April 15, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

Thank you for taking the time to leave your feedback! We're happy to hear your order arrived quickly and that you found everything you needed on our website at a fair price. If you ever need anything else for your garden, we're here to help!

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Delivered promptly

April 20, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

Thank you for taking the time to leave your review. We're happy to hear your order was delivered promptly!

Kind regards,
James - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Frank,

Thank you for taking the time to leave your review! We're happy to hear that everything worked as expected for you. If you need anything else for your garden in the future, just let us know.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Good web site,

Good web site,

Good products

Good delivery

April 20, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Douglas,

Thank you for taking the time to leave your feedback! We're happy to hear that you found our website easy to use and that you're pleased with both our products and delivery.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Prompt delivery without any problems

Prompt delivery without any problems. The item did the job.

April 17, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Richard,

Thank you for taking the time to leave your feedback! We're happy to hear your order arrived promptly and that the item did the job for you. If you need anything else for your garden irrigation in the future, we're here to help.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Products do the job,quick response on…

Products do the job,quick response on delivery, kept well informed

April 17, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Geoff,

Thank you for sharing your feedback! We're happy to hear that the products did the job and that you were pleased with the quick delivery and updates.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Your service and understanding is…

Your service and understanding is excellent and your understanding of. Older people very good. Thank you

April 17, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Russell,

Thank you for your feedback! We're happy to hear that our service and understanding have made a positive difference for you. Your kind words mean a lot to us.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Always fast delivery and very reliable

Always fast delivery and very reliable. Great customer service both via phone and email

April 9, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Kelly,

Thank you for taking the time to leave your feedback! We're happy to hear that you find our delivery fast and our service reliable. It's great to know our phone and email support have been helpful to you.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Good quick service

April 16, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Bruce,

Thank you for your lovely feedback. We’re pleased to hear that you were happy with the efficiency of our service.  We really appreciate your support and look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

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