Tiffany was great to deal. Super friendly and helpful with all our questions. Told her what we wanted she gave us a few options to choose from and a week later we had everything delivered. Delivery gu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The people from delivery to the order was unbelievable. The kindness and understanding from all the staff, and compassion, was mind blowing. I wanna give a huge huge kudos to Sue, Christine, as well a... See more
Company replied
I have been with Easy Home for many many years at least 15. Rented computer, couch, washer, dryers,oven and recently gaming electronics. I've always dealt with Sue. She goes above and beyond for... See more
Anik at the North bay location made the process so incredibly easy. Explained everything in great detail. Very excited for my new washer and dryer. Definitely recommend to anyone who is looking for a... See more
Company replied
Company details
- #4 of 10 best companies in Furniture Store
Written by the company
easyhome provides Canadians with affordable, flexible lease-to-own solutions for furniture, electronics, appliances, and more.
Contact info
City Centre Drive 33, L5B 2N5, Mississauga, Canada
- easyhome.ca
4.6
Excellent
402 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Didn't know it was owned previously owned
Didn't know it was owned previous for the 3k I'm paying for the laptop my battery kinda sucks and there's micro scratches all across the top
The customer service was awsome and good to deal with but was never told the product I was getting was a return
March 22, 2026
Reply from easyhome
Thank you for sharing your concerns, and we regret that we fell short of your expectations. Please contact us at 1-888-528-3279 so we can review the issue together and work toward a resolution.
Been a client for almost 20 years
Been a client for almost 20 years, was great until last year. Mixing me up with another client, kept calling me saying I was approved for a loan. Wasn't me. Last month talked to the store manager. Could do a buy out on my last item . Was happy about it . Was told my payment wouldn't be taken out and on the payment day I could pay it off. Guess what payment was taken out. Gonna cost me an extra $80. They lost a client today
March 21, 2026
Unprompted review
Reply from easyhome
We’re sorry you’ve had a difficult experience, and we want to ensure your concerns are addressed promptly. When you have a moment, please reach out to us at 1-888-528-3279 so we can assist further.
They sent me wrong chair and one…
They sent me wrong chair and one receive was very dirty was not washed before delivery how ever delivery guy was courteous and nice.
March 20, 2026
Reply from easyhome
We understand how inconvenient this situation has been for you, and we appreciate you bringing it to our attention. Also thank you for your kind words about our delivery driver. Please take note our team can provide more detailed support if you call 1-888-528-3279.
Sales representative was very polite…
Sales representative was very polite and informative about the products and info about the process, he made it easy
March 21, 2026
Reply from easyhome
Hi Joel, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!
Reply from easyhome
We’re sorry you’ve had a difficult experience regarding your payment, and we want to ensure your concerns are addressed promptly. When you have a moment, please reach out to us at 1-888-528-3279 so we can assist further.
Very enjoyable visit
Very enjoyable visit, very friendly staff. Always wanting to help. Loved it
March 19, 2026
Reply from easyhome
Hi Olive, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!
First,they asked for treaty status
First,they asked for treaty status, ended up taxing me, took my payment before I signed the contract, every thing done backwards, be true to your adds on line,
March 20, 2026
Reply from easyhome
We’re sorry to hear about your experience and understand how frustrating this must have been. We’d love to have the opportunity to investigate further. Please call our Customer Service team at 1-888-528-3279 so we can look into this right away.
I had a great experience he answered…
I had a great experience he answered all my questions respectfully I recommend you guys
March 19, 2026
Reply from easyhome
Hi Wasim, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!
Reply from easyhome
Hello Alex, we truly appreciate your positive feedback. We’re delighted to hear you had a great experience and will share your feedback with our team!
Great place
Great place ! Highly recommend people here are amazing work with u an it builds ur credit
March 18, 2026
Reply from easyhome
Hi William, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!
The customer service was excellent such…
The customer service was excellent such a people person sitting in the desks knows her job well.
March 18, 2026
Reply from easyhome
Hi Eaveton, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!
Was really helpful really easy process…
Was really helpful really easy process 100% going to be a long standing client
March 16, 2026
Reply from easyhome
Hi Nicholas, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!
Reply from easyhome
Hi Pearl, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!
Reply from easyhome
Hello, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!
Reply from easyhome
Hi Melissa, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!
Reply from easyhome
Hello Charlene, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!
Reply from easyhome
Hi Eric, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!
Your fine print is hilarious
Your fine print is hilarious. The fact the better business bureau even certified this is a miserable joke. If you wanted to help people built credit or whatever, you can do it with significantly lower margins than "29.9-35%". And for anyone considering this shit, please just learn to save your money, it is so important to learn how to spend over the terrible scams they offer.
March 13, 2026
Unprompted review
Reply from easyhome
Thank you for sharing your concerns, and we regret that we fell short of your expectations. Please contact us at 1-888-502-3279 so we can review the issue together and work toward a resolution.
It was pretty good
It was pretty good. I like the fact I'll be paying 2 years instead of three for my product.
March 12, 2026
Reply from easyhome
Hi Marie, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!
Sealy Mattress
We got a great product we needed and the company was awesome happy customer
March 12, 2026
Reply from easyhome
Hi Roger, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.