Easy IT Store  Reviews 34

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Update to my previous revue. I had an issue with a laptop after I posted a positive revue, but Easyit lived up to their name and sorted it out for me with no fuss. I would recommend this company. Davi... See more

Rated 4 out of 5 stars

The laptops themselves are like new However, the order was delayed by over 2 weeks. I had to email them to ask what was going on and nearly cancelled the order due to lack of communication - I... See more

Rated 5 out of 5 stars

I recently bought a refurbed Dell i6430 laptop from these guys and it's superb. With 8GB ram and an i5 processor it performs effortlessly to deliver faultless live streaming and everything else I've a... See more

Company replied

Rated 1 out of 5 stars

I ordered a laptop almost 2 weeks ago and it’s still not here. I’ve been given two approximate delivery times that have come and gone. Still no sign whatsoever Very poor service indeed

Company replied

Company details

  1. Computer Service
  2. Computer Store

Written by the company

We are EasyIT Store – your new go-to for purchasing a wide range of high spec refurbished laptops


Contact info

4.2

Great

TrustScore 4 out of 5

34 reviews

5-star
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1-star

No history of asking for reviews

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Rated 4 out of 5 stars

everything ok up till now know better …

everything ok up till now know better when i have the computer in three weeks time.
My computer has arrived and I found it easy to install It works nicely but however there was no instructions as to how the computer worked or the layout of the keys.

June 11, 2021
Easy IT Store  logo

Reply from Easy IT Store

Thank you M, for the positive review!
Please let us know if you have any questions.

Thank you for shopping with Easy IT!

Rated 5 out of 5 stars

Persia

I am writing this review purely based on the service provided by one of the employees based at EasyIT - Persia.
I ordered my laptop on the 27/5 and after having had no update as to the status of the order, contacted EasyIT to enquire as to the status of the order.
Persia went above and beyond in dealing with my query. She chased up my order and gave me constant communication regarding its status, and fast tracked it's dispatch due to the delay.
EasyIT are lucky to have such a fantastic employee representing their company; Polite, efficient and caring. She put my mind at ease immediately when I was dreading contacting a company who I had never dealt with before to chase up my order. Thank you Persia!
I will write a follow up review once I receive my laptop to comment on how good the product is.

June 8, 2021
Unprompted review
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Reply from Easy IT Store

Thank you S for sharing your wonderful experience you have had with us thanks to Persia :)

Thank you for shopping with Easy IT!

Rated 5 out of 5 stars

I recently bought a Dell refurbished laptop…

I recently bought a refurbished laptop from EasyIT. it was advertised as having 8Gb of memory and when I received it, it only had 4Gb. I explained this to the help team and was dealt with quickly and professionally by Persia-Lili, who dealt with the problem from start to finish. Obviously, quality control could have been better but the issue is, how a company deals with problems and I have to say, this was second-to-none. The laptops is great, functions well and almost new, rather than grade A. Would I buy from this company again?- yes I would!

May 26, 2021
Unprompted review
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Reply from Easy IT Store

Thank you Richard for your 5* review and your kind words! We look forward to doing business with you again soon!

Rated 5 out of 5 stars

Thank you!

First of all thank you for helping and guiding! I received my order and it was good experience.
It is great refurbished laptop and good performance.

Very pleased so far!

May 10, 2021
Unprompted review
Easy IT Store  logo

Reply from Easy IT Store

Thank you for your 5* review and your kind words!

Rated 5 out of 5 stars

Great value, great service

Bought a refurb Dell E6430 laptop. Took a bit longer to arrive than I'd hoped but good communications throughout so no biggie. One small hiccup with the spec of the machine was quickly sorted out to my satisfaction.

May 6, 2021
Unprompted review
Easy IT Store  logo

Reply from Easy IT Store

Thank you for your 5* review and for sharing your experience with Easy IT Store!

Rated 5 out of 5 stars

Highly recommend ⭐️

I was lucky to be the winner of a MacBook Air! I was absolutely delighted!
It has arrived fast and safely!
Excellent customer service
Highly recommend
⭐️⭐️⭐️⭐️⭐️

May 6, 2021
Unprompted review
Easy IT Store  logo

Reply from Easy IT Store

Thank you for your 5* review and for sharing your experience with Easy It Store!

Rated 5 out of 5 stars

EASY

The company live up to their name Easy..
The whole process is Easy. They have kept me up to date with the progress on my order and provided tracking details to track delivery

April 21, 2021
Easy IT Store  logo

Reply from Easy IT Store

Hello J Thank you again for your order with Easy IT!

We are glad to hear that you are satisfied with our product and services.

Thank you for Shopping with Easy IT!

Rated 5 out of 5 stars

Nice products & good value for money

Ordered a basic laptop for my mum and a workstation for myself. Very happy with their services. Fast delivery and everything was nicely packed. If you’re looking for good value for money and good quality then this is the right place.
Thanks Easy IT

November 27, 2020
Unprompted review
Easy IT Store  logo

Reply from Easy IT Store

Thank you for your 5* review and for sharing your experience with Easy It Store!

Rated 5 out of 5 stars

Great Prices & Service

Very happy with the service, as promised with their express delivery I received my laptop very fast...next working day!

Website was easy to navigate and the prices across all their products were the cheapest I came across

The unit works and looks great, I couldn't even tell it wasn't a brand new laptop, I will definitely be returning when the time comes to upgrade

November 17, 2020
Easy IT Store  logo

Reply from Easy IT Store

Thank you for your 5* review and for sharing your experience with Easy It Store!

Rated 1 out of 5 stars

strange place

my friend ordered a good laptop from here some time ago. i wanted the same, so i visited. at the address listed on the website there were a couple semi-luxury german cars outside and no signs on the plain, non-descript building. no windows or doors open in the summer, unlike the buildings next to it. a metal detector in the reception, CCTV at the door outside. was told the business had changed by a receptionist who was behaving evasively, despite website still being online with descriptive details about collection ? dodgy. wasted my time. definitely avoid

July 4, 2016
Unprompted review
Easy IT Store  logo

Reply from Easy IT Store

Hello!
Thank you for your feedback.

Easy IT is part of our parent company ITR Global Ltd . During the time of your review Easy IT was on hiatus, undergoing a revamp. We have recently relaunched the business and brand so we are now exclusively an online retailer, therefore visits to our site will not put a laptop in your hands.

You can find us at this website: easyit.co.uk and on the following social media applications: Instagram - @easyitstore1 Facebook: EasyIT Store.

We are based in a warehouse building along with the our parent company as we deal with multiple high value items such as laptops so a secure building is needed for such venture and also for the large deliveries of stick in big vehicles requires warehouse access and storage. The same security issues apply when talking about CCTV and metal detectors.
With regards to the information from receptionist, she may not have been aware of the situation of Easy IT at the time - we can only apologize you felt this way.

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