Easylife Reviews 

103,208
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 7,540 reviews, reviewers had a great experience with this company. Customers frequently praise its efficient service, noting the ease of ordering and helpful support. Many people appreciate the prompt and timely delivery of their purchases, often receiving items as expected. Reviewers consistently highlight the good quality of products, finding them well-priced and accurately described. However, some customers noted issues with the delivery process, specifically mentioning delays or problems with courier services like Evri. A few also felt certain products were not as described, arrived incorrectly, or were of disappointing quality. Additionally, some reviewers were not happy with the ordering experience, citing upselling attempts or receiving incomplete orders.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Product

Customers generally express satisfaction with the products, often highlighting good quality and value for... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the ordering process easy and... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the good quality of products,... See more

Service

Consumers find service to be positive, with many reviewers praising the friendly and efficient delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Purchase of new garden hose My old retractable one was lightweight but quickly got holes in the inner lining and leaked. My new purchase of a tanglefree metal coil wrapped hose should be the best a... See more

Company replied

Rated 4 out of 5 stars

Bought a talking watch. Following the set up instructions was not easy. We set the time for the alarm to activate and followed the instructions to deactivate the alarm but it will not deactivate.... See more

Company replied

Rated 4 out of 5 stars

Sturdy, stable ladders with wider steps. Delivered early, but would have appreciated a warning that you were required to attach the side arms. I am female and over 70, had to get somebody else to do i... See more

Company replied

Rated 4 out of 5 stars

Easylife fine. Delivery service very average eg not in indicated time band, just deposited on doorstep and drives off. you should monitor Evri, they are getting worse on timekeeping

Company replied



Company details

  1. Home Goods Store

Written by the company

Easylife provides a range of solutions to make your life easier. These include products for the home, garden, kitchen, bathroom as well as health and beauty, fitness and well being and fashion products for you and your family.


Contact info

4.2

Great

TrustScore 4 out of 5

103K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(103,208)

6,782 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Product was garden edging ,I product…

Product was garden edging ,I product arrived in perfect condition and prompt

February 11, 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 4 out of 5 stars

Easylife fine.

Easylife fine.

Delivery service very average eg not in indicated time band, just deposited on doorstep and drives off.

you should monitor Evri, they are getting worse on timekeeping

July 24, 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review.
We are sorry to hear that you were not satisfied with the delivery of your order.
Our courier carries out contact free deliveries and if no one is available to accept the parcel it is left in a safe place where possible which would be stated on the tracking.

They also provide a 2-hour delivery window on the tracking so you know when to expect your parcel.
We are incredibly sorry if this was not the case in this instance.
We apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife

Rated 5 out of 5 stars

Excell3nt

Good service.friendly delivery man

July 28, 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars

Delivering all items ordered at the…

Delivering all items ordered at the same time and as advertised

July 16, 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars

easy to read watch

fast delivery and left were i asked as delivery was earlier than was expected.
i have dexterity problem and the stretch band is ideal and you have a choice of colors.

July 12, 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars

The solar lights (flower) are great

The solar lights (flower) are great. Goods delivered without any problems.

July 27, 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars

Good arrived in good time and as…

Good arrived in good time and as described.

July 27, 2026
Easylife logo

Reply from Easylife

Good Afternoon,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars

Long-term user

I have used Easylife on and off for a lot of years and never had a problem. They do seem to have the best of the best on their order line.

July 28, 2026
Easylife logo

Reply from Easylife

Good Afternoon,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 3 out of 5 stars

We had to wait to long for product

We had to wait to long for product, we measured patio door before I ordered to make sure of size but it's too big .

July 16, 2026
Easylife logo

Reply from Easylife

Good Afternoon,

Thank you for your review.

If there is an issue with any of the items that you order from us, we advise that you get in touch with our customer service team to discuss your options.

You can call us on 0333 030 0777 or you can email us at help@easylife.co.uk and a member of our dedicated team will be able to assist you.

We are sorry for any inconvenience but thank you for understanding.

Kind Regards,
Easylife

Rated 5 out of 5 stars

Great service

Great service

July 24, 2026
Easylife logo

Reply from Easylife

Good Afternoon,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars
Easylife logo

Reply from Easylife

Good Afternoon,

Thank you for your review.

We are sorry to hear that you are still awaiting an order.

Please get in touch with our customer service team if you are still awaiting on an item.
You can call us on 0333 030 0777 or email help@easylife.co.uk.

We apologise for any inconvenience but thank you for your understanding.

Kind Regards,
Easylife

Rated 4 out of 5 stars

Purchase of new garden hose

Purchase of new garden hose
My old retractable one was lightweight but quickly got holes in the inner lining and leaked.
My new purchase of a tanglefree metal coil wrapped hose should be the best alternative one.
The Delivery Service could improve. Parcel was delivered within the time allocated to the correct address but Courier did not leave it in the Safe Space.

July 27, 2026
Easylife logo

Reply from Easylife

Good Morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 2 out of 5 stars
Easylife logo

Reply from Easylife

Good Morning,

Thank you for your review.

We are sorry to hear that you are still awaiting an order.

Please get in touch with our customer service team if you are still awaiting on an item.
You can call us on 0333 030 0777 or email help@easylife.co.uk.

We apologise for any inconvenience but thank you for your understanding.

Kind Regards,
Easylife

Rated 4 out of 5 stars

I was told when I ordered my goods…

I was told when I ordered my goods would be delivered by Thursday 30th July and I am still waiting.

July 28, 2026
Easylife logo

Reply from Easylife

Good Morning,

Thank you for your review.

We are sorry to hear that you are still awaiting an order.

Please get in touch with our customer service team if you are still awaiting on an item.
You can call us on 0333 030 0777 or email help@easylife.co.uk.

We apologise for any inconvenience but thank you for your understanding.

Kind Regards,
Easylife

Rated 4 out of 5 stars

Super steps

Sturdy, stable ladders with wider steps. Delivered early, but would have appreciated a warning that you were required to attach the side arms. I am female and over 70, had to get somebody else to do it. Also they are quite heavy.

July 26, 2026
Easylife logo

Reply from Easylife

Good Morning,

Thank you for your review.

If there is an issue with any of the items that you order from us, we advise that you get in touch with our customer service team to discuss your options.

You can call us on 0333 030 0777 or you can email us at help@easylife.co.uk and a member of our dedicated team will be able to assist you.

We are sorry for any inconvenience but thank you for understanding.

Kind Regards,
Easylife

Rated 5 out of 5 stars

Direct post return.

July 26, 2026
Easylife logo

Reply from Easylife

Good Afternoon,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars

Good website

Good website and products are really good and great value

July 15, 2026
Easylife logo

Reply from Easylife

Good Morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 3 out of 5 stars

Unacceptable delay between expected…

Unacceptable delay between expected delivery date and the eventual arrival of the goods. There was no explanation or contact about this.

July 26, 2026
Easylife logo

Reply from Easylife

Good Morning,
Thank you for your review.
We are sorry to hear that your order took longer than expected.
If an item is out of stock this may mean that the whole order is held until all items are available so they can be sent out at the same time.
Our transactional emails are automated so an order confirmation email will have been received which would have advised if an item was out of stock alongside an estimated arrival time.
We are incredibly sorry if this did not happen in this instance as this does not meet our usual high standards.
We appreciate your patience and sincerely apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife

Rated 4 out of 5 stars

As it says it’s easy

As it says it’s easy

July 27, 2026
Easylife logo

Reply from Easylife

Good Morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 1 out of 5 stars

Parcel never delivered by Evri

Parcel never delivered by Evri. Asked for full refund. Product had not been return to EasyLife. Told to wait for a few more days. Terrible service from both EasyLife and Evri. Still out of pocket

July 15, 2026
Easylife logo

Reply from Easylife

Good Morning,
Thank you for your review.
We are sorry that you are experiencing issues with our returns process.

We do have to allow few days for the returns procedure and a refund or a replacement will be done from our warehouse.

You can call us on 0333 030 0777 or email help@easylife.co.uk to discuss the return.

We apologise for any inconvenience but thank you for your understanding.

Kind Regards,
Easylife

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look