Purchase of new garden hose My old retractable one was lightweight but quickly got holes in the inner lining and leaked. My new purchase of a tanglefree metal coil wrapped hose should be the best a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought a talking watch. Following the set up instructions was not easy. We set the time for the alarm to activate and followed the instructions to deactivate the alarm but it will not deactivate.... See more
Company replied
Sturdy, stable ladders with wider steps. Delivered early, but would have appreciated a warning that you were required to attach the side arms. I am female and over 70, had to get somebody else to do i... See more
Company replied
Easylife fine. Delivery service very average eg not in indicated time band, just deposited on doorstep and drives off. you should monitor Evri, they are getting worse on timekeeping
Company replied
Company details
Written by the company
Easylife provides a range of solutions to make your life easier. These include products for the home, garden, kitchen, bathroom as well as health and beauty, fitness and well being and fashion products for you and your family.
Contact info
Walbrook West, ME12 3XT, Sheerness, United Kingdom
- 0333 030 0777
- help@easylife.co.uk
- easylife.co.uk
4.2
Great
103K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Sent me the wrong size shoes
Sent me the wrong size shoes, to return/replace them have to pay £7:50 postage plus correct size not in stock until September, will not be dealing with Easylife again
July 27, 2026
Reply from Easylife
Good morning,
Thank you for your review.
We are sorry that you are experiencing issues with our returns process.
We do offer free returns if the item is faulty.
If it is not, then you would need to cover the cost of return.
Our collection service starts from £5, however you can use your preferred method of returns if you do not wish to use our collection service.
You can call us on 0333 030 0777 or email help@easylife.co.uk to discuss a return.
We apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife
Good quality
Good quality, inner ribbon to alter fit. Very pretty and easy to wear.
Delivered quickly.
July 26, 2026
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Delivery.
Just thought you could have let us know that delivery was going to be late.Goods ordered in mid may received end of july.
July 27, 2026
Reply from Easylife
Good morning,
Thank you for your review.
We are sorry to hear that your order took longer than expected.
If an item is out of stock this may mean that the whole order is held until all items are available so they can be sent out at the same time.
Our transactional emails are automated so an order confirmation email will have been received which would have advised if an item was out of stock alongside an estimated arrival time.
We are incredibly sorry if this did not happen in this instance as this does not meet our usual high standards.
We appreciate your patience and sincerely apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Excellent in all respects.
July 26, 2026
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Couldn't be easier to place an order.
July 27, 2026
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
I had these from you before and was…
I had these from you before and was pleased with them
This time i had to wait for some weeks for you to get them in stock.
July 14, 2026
Reply from Easylife
Good morning,
Thank you for your review.
We are sorry to hear that your order took longer than expected.
If an item is out of stock this may mean that the whole order is held until all items are available so they can be sent out at the same time.
Our transactional emails are automated so an order confirmation email will have been received which would have advised if an item was out of stock alongside an estimated arrival time.
We are incredibly sorry if this did not happen in this instance as this does not meet our usual high standards.
We appreciate your patience and sincerely apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Item not suitable for my furniture
July 26, 2026
Reply from Easylife
Good morning,
Thank you for your review.
If there is an issue with any of the items that you order from us, we advise that you get in touch with our customer service team to discuss your options.
You can call us on 0333 030 0777 or you can email us at help@easylife.co.uk and a member of our dedicated team will be able to assist you.
We are sorry for any inconvenience but thank you for understanding.
Kind Regards,
Easylife
my wife mistakenly told the driver to…
my wife mistakenly told the driver to take it away. They don't seem able to find it.I think it was dpd?
July 14, 2026
Reply from Easylife
Good morning,
Thank you for your review.
We are sorry to hear that you are still awaiting an order.
Please get in touch with our customer service team if you are still awaiting on an item.
You can call us on 0333 030 0777 or email help@easylife.co.uk.
We apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife
Customer service
July 13, 2026
Reply from Easylife
Good morning,
Thank you for your review.
We would like to assure you that as an Easylife customer, we value your feedback in order to improve products and services.
Your comments have been noted.
We apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife
Order Paid For Not Received
The courier offers a drop off service at a local shop . The shop have not got it , I have not got my order .
July 14, 2026
Reply from Easylife
Good afternoon,
Thank you for your review.
We are sorry to hear that you are still awaiting an order.
Please get in touch with our customer service team if you are still awaiting on an item.
You can call us on 0333 030 0777 or email help@easylife.co.uk.
We apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife
Delayed delivery as one item out of…
Delayed delivery as one item out of four was delayed due to being out of stock.
July 14, 2026
Reply from Easylife
Good afternoon,
Thank you for your review.
We are sorry to hear that your order took longer than expected.
If an item is out of stock this may mean that the whole order is held until all items are available so they can be sent out at the same time.
Our transactional emails are automated so an order confirmation email will have been received which would have advised if an item was out of stock alongside an estimated arrival time.
We are incredibly sorry if this did not happen in this instance as this does not meet our usual high standards.
We appreciate your patience and sincerely apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife
All selected products were in stock.
All products were in stock and arrived in the same delivery a few days after placing the order. Packaging was not over the top and all items arrived in good order.
July 14, 2026
Reply from Easylife
Good afternoon,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
Hope you order with us again soon.
Kind Regards,
Easylife
easy to order and delivered quickly
easy to order and delivered quickly. The order was for lining for dishes in air fryer. I have had them before so a repeat order
July 26, 2026
Reply from Easylife
Good afternoon,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Was delivered on time after waiting for…
Was delivered on time after waiting for the items to come back in stock
July 24, 2026
Reply from Easylife
Good afternoon,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
Hope you order with us again soon.
Kind Regards,
Easylife
I ordered 3 items and 1 was out of…
I ordered 3 items and 1 was out of stock so I had to wait over 4 weeks to get any why didn't you send the ones in stock when I ordered them
July 26, 2026
Reply from Easylife
Good afternoon,
Thank you for your review.
We are sorry to hear that your order took longer than expected.
If an item is out of stock this may mean that the whole order is held until all items are available so they can be sent out at the same time.
Our transactional emails are automated so an order confirmation email will have been received which would have advised if an item was out of stock alongside an estimated arrival time.
We are incredibly sorry if this did not happen in this instance as this does not meet our usual high standards.
We appreciate your patience and sincerely apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.