Great assistance by the support team. Problem with access was resolved after an hour on the phone. The working of the MT4 and Standard platforms was confusing and convoluted.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Trades have been made easy to execute and easy manageable. Secondly, I have met indicators that I have been looking for and lastly; the platform easily linkable with trading view.
Company replied
No concerns, recommend easymarkets to all of my friends But it's the 2nd time after many years when there are problems with the site connection
Company replied
I had a question about my account and my password and they helped me, also I was having trouble to connect my account with Mt5 and they also helped me with that
Company replied
Company details
Written by the company
easyMarkets is an online pioneer market maker established in 2001 initially under the trade name of “easy-forex”. We enable traders with access to global markets, with an easy simple platform and the financial instruments to trade the markets you want, including FX, CFDs and vanilla options. www.easy-markets.com/about
Contact info
25 Kolonakiou Zavos Kolonakiou Centre Block B, Office 101 , 4103 , Limassol, Cyprus
- +357 25 828 899
- support@easy-markets.com
- easymarkets.com
4.0
Great
2K reviews
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Residence Permit
They do not accept my residence permit they say the maximum of 6 months My Document does not accept it because it is 9 months, And I also told them I am not a homeowner I am a student every month electric or water bill does not come by my name , 9 months ago I opened bank account i have contract with them a document available all information about me my name and address but they do not accept it because it is not 6 months
May 8, 2023
Unprompted review
Reply from easyMarkets
Dear Mohammed, we’re sorry that you feel this way. We have been trying to contact you to discuss your experience but without success. You can email us at cs@easymarkets.com to suggest a convenient time or you can come to Livechat to discuss further.
The live chat agents are very patient…
The live chat agents are very patient and the account managers call on time when you ask them to... This is just good.
August 15, 2023
Reply from easyMarkets
Hi Bethel. We are thrilled to hear that you had a great experience with easyMarkets! Your kind words mean the world to us and we are grateful for your feedback.
The company has a great support team.
August 9, 2023
Reply from easyMarkets
Dear Kenny, thank you for your wonderful words. Your feedback inspires us to keep perfecting our service.
Scam
This is scam all those good feedbacks for them that their people I been scam I wish I post pics here that that they freeze my acct when's I try to withdraw cash and then they wants me to deposit $30,000 into their wallet if I have Prove Screenshot if any one want to see I am willing to share
July 27, 2023
Unprompted review
Reply from easyMarkets
Dear Arif, thank you for contacting us. As we could not locate a trading account with your details, please contact us at support@easymarkets.com or visit our LiveChat so as to give us more feedback of what you are referring to so we can be able to assist you.
nantia is excellent guide me give info…
nantia is excellent guide me give info and solve my issue
you do a great job nantia
excellent
July 24, 2023
Reply from easyMarkets
Hi POO HONG SENG, Nantia will appreciate your wonderful words. Your feedback inspires us to keep perfecting our service.
Service so good I felt indebted to write a comment
All sorts of instruments are made available for all budgets, whether you're trading with 10 dollars or 100K does not matter. It's all worked out meticulously. The spreads are fair and square. It has Tradingview integration and a very friendly client services. It ticks all the boxes for me, I just wanted to stop by and take a moment to thank them.
June 1, 2023
Unprompted review
Reply from easyMarkets
Hi Faust. We are thrilled to hear that you had a great experience with easyMarkets! Your kind words mean the world to us and we are grateful for your feedback.
Very good all lofe yuo
June 30, 2023
Unprompted review
Reply from easyMarkets
Hello Arshad Shah, your kind words mean a lot to us! We appreciate the time you invested in leaving a review.
Very good and easy as the name, I really enjoy it
June 23, 2023
Reply from easyMarkets
Hi Ofentse Scando R. We appreciate you taking the time to leave your feedback. Thank you!
I don't have any thing to say but the…
I don't have any thing to say but the company is really good and I will like to be honest with you every body in the company
June 24, 2023
Unprompted review
Reply from easyMarkets
Dear Chukwudi chika Sunday daddy. Thank you for taking the time to leave such a positive review! We are so pleased to hear that you have had a great experience with easyMarkets and we value your feedback - you made our day!
Worst experience ever
Worst experience ever. I made good amount of money on easymarket but when i tried to withdraw the money they blocked my account. When i chatted with customer service they said that because there are 3 transactions on my account and they told me that i have to pay them half of the amount i made to give me my money back. But why i need to pay u 25k to get my money back????!!!!!!. I told them i just need my money and they can keep the profet but they insisted that i need to pay them 25k to get my money back. Please be careful its a scaaaaaaam
May 23, 2023
Unprompted review
Reply from easyMarkets
Dear Ahmas Als, as we could not locate an account for you with the details you provided here, please contact our customer support team via Live Chat on our website www.easymarkets.com or send us an email to cs@easymarkets.com so we can assist you.
Just everything about easymarket
April 23, 2023
Reply from easyMarkets
We appreciate you taking the time to leave your feedback. Thank you!
The company's care and its readiness to…
The company's care and its readiness to reply to customers promptly. Your services are the best. Kudos
April 25, 2023
Reply from easyMarkets
Thank you for your wonderful words. Your feedback inspires us to keep perfecting our service.
Such a nice platform with a great…
Such a nice platform with a great customer service.Received withdrawals on time and its pleasure to business with you.
April 4, 2023
Reply from easyMarkets
We are delighted to hear about your positive experience with easyMarkets. Your feedback is important to us and we are so glad that you are happy with our services, Your glowing review is music to our ears.
Her patience and clear answers.
March 27, 2023
Reply from easyMarkets
Thank you for taking the time to leave such a positive review! We are so pleased to hear that you have had a great experience with easyMarkets and we value your feedback - you made our day!
EASY TO USE AND SUPPORTS MUCH FASTER…
EASY TO USE AND SUPPORTS MUCH FASTER THAT ANY OTHER BROKER
March 7, 2023
Unprompted review
Reply from easyMarkets
Thank you for your wonderful words. Your feedback inspires us to keep perfecting our service.
Nice costumer support and everything
Nice costumer support and everything . You will get a account manager who will solve any problem you have in trading and everything . Thankyou noorinder brar for helping me.
March 6, 2023
Unprompted review
Reply from easyMarkets
We value your kind words! Feel free to provide feedback whenever you want – we are always happy to hear from you.
the help center support was really awesome.
the help center support was really awesome. I really appreciate that. Amazing support. No problem with deposit and withdraw.
March 3, 2023
Reply from easyMarkets
We appreciate you taking the time to leave your feedback. Thank you!
Trader's Worst Nightmare
Because I had a perfect record of trading without losses, I was accused of having multiple accounts. They took my $2100 deposit and $1765 of profit and closed my account quoting their terms and conditions which I knew I didn't violate. I never had a loss since I started trading and they had to monitor my account then accusing me of things I had no idea. Why will I need another account when my trades always end in profits. They felt the need to steal my money without justification, without proof or a good reason. Even my deposit wasn't refunded. Which good broker does this act of wickedness. I know $3865 is too small for you but why closed my account without a refund?
This is not how a reputable company does. It shows you can never be trusted with your clients money because they can wake up one day accusing you of hedging or multiple accounts and without any proof, close your account immediately without even notifying you of anything. How can you act like a dictatorship with someone's money and you call yourselves a good broker. Who wants to join a broker when their money is never safe. For those reading this, this is my personal experience with this broker and I will never advice even my worst enemy to open an account with Easymarket because it's A Trader's Worst Nightmare.
March 1, 2023
Unprompted review
Very Great Service
Great Broker.. Great Service.. This is sure by any means possible thee broker you can trust!!!
February 1, 2023
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