Great assistance by the support team. Problem with access was resolved after an hour on the phone. The working of the MT4 and Standard platforms was confusing and convoluted.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Trades have been made easy to execute and easy manageable. Secondly, I have met indicators that I have been looking for and lastly; the platform easily linkable with trading view.
Company replied
No concerns, recommend easymarkets to all of my friends But it's the 2nd time after many years when there are problems with the site connection
Company replied
I had a question about my account and my password and they helped me, also I was having trouble to connect my account with Mt5 and they also helped me with that
Company replied
Company details
Written by the company
easyMarkets is an online pioneer market maker established in 2001 initially under the trade name of “easy-forex”. We enable traders with access to global markets, with an easy simple platform and the financial instruments to trade the markets you want, including FX, CFDs and vanilla options. www.easy-markets.com/about
Contact info
25 Kolonakiou Zavos Kolonakiou Centre Block B, Office 101 , 4103 , Limassol, Cyprus
- +357 25 828 899
- support@easy-markets.com
- easymarkets.com
4.0
Great
2K reviews
Replied to 95% of negative reviews
Typically replies within 24 hours
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Excellent experience in labor trade and…
Excellent experience in labor trade and excellent professionalism
December 20, 2023
Unprompted review
Reply from easyMarkets
Dear Mohamad Imam, thank you for your wonderful words. Your feedback inspires us to keep perfecting our service.
Reply from easyMarkets
Dear Solomon Awoke, your kind words mean a lot to us! We appreciate the time you invested in leaving a review.
Just Great & Faster to solve the…
Just Great & Faster to solve the problems that i'm facing..Thanks to Agent Tina for help me about this matters
December 14, 2023
Reply from easyMarkets
Thank you Akmal Faiz Zakariah, we appreciate you taking the time to leave your positive feedback. Tina will be very happy to see this.
Okay thanks for all your weekend and safety of our games have see you doing
Just wanted to have a great weekend and I won't be fire and safety is my resume for your weekend is John and safety
December 1, 2023
Unprompted review
They have really fast customer service…
They have really fast customer service one of the best I have seen so far from a trading broker. Thanks guys
November 13, 2023
Reply from easyMarkets
Hi Ghraham. We are delighted to hear about your positive experience with easyMarkets. Your feedback is important to us, and we are so glad that you are happy with our services. Your glowing review is music to our ears.
Stay FAR FAR AWAY from them
On their site they advertise 0.8 pip spread on EURUSD (the most liquid pair in the fx) and in reality you will get 8-11 pip spread in live trading. So for a round-trip you're looking at 20 pip spread. Literally laughing my ass off. What is wrong with clients being even remotely OK with this gouging!?!
Sure they put a fine print "from 0.8 pips" but no one would expect the spread to be 10-12 times greater (monitored during Lon & NY overlap), & no news on the block.
Anyway, don't waste your time with firms offering such predatory trading conditions.
November 9, 2023
Reply from easyMarkets
Dear good.samaritan. Thank you for your feedback. However, we would like to clarify a couple of points you have made.
Our offering on MT5 is variable spreads and on EURUSD for example the spread starts at 0.7 pips. This is the fifth decimal place which is fraction (1/10th of a pip).
This can rise to 1.1 pips during the trading sessions as you have observed but interpreted incorrectly. Metaquotes products show the spread in points and not pips meaning 11 points on the Market Watch is actually 1.1 pips.
Indeed, on our alternative MT4 product we offer a fixed spread that never changes starting from 0.7 on EURUSD on our VIP accounts.
If you would like to discuss this further, please don’t hesitate to come to livechat or send us an email to cs@easymarkets.com to suggest a time we can call you to clarify your misunderstanding of our products.
withdrawal is hard, they are scammers.
withdrawal is hard. they are angry you make profit from trading. i tried to withdraw my profit and they removed my 10 percent of my funds. when i ask customer care, they could not give me any reasonable responds for removing my money.
please run from this broker, they are nice before you deposit. after deposit, everything changes. i applied to withdraw a total of 883. they removed 88.3 usd from my account and i only received 794 usd. i cant get my money back and its not in my account.
October 26, 2023
Unprompted review
Reply from easyMarkets
Dear customer, we're saddened by this review since the terms and conditions of your withdrawal had been previously explained to you, during a phone call with your account manager, which you accepted at the time. If you would like to come to Livechat or send us an email to cs@easymarkets.com to arrange a time when your account manager can speak to you again, we will be happy to go through this with you.
Reply from easyMarkets
Dear Victor Onyango, thank you for your wonderful words. Your feedback inspires us to keep perfecting our service.
Very good and nice broker
October 19, 2023
Unprompted review
Reply from easyMarkets
Dear Abdulhakeem Muhammad. Thank you for taking the time to leave such a positive review! We are so pleased to hear that you have had a great experience with easyMarkets and we value your feedback - you made our day!
Thank you to Peter and Tina
Thank you to Peter and Tina, your assistance means a lot to us.
September 29, 2023
Unprompted review
Reply from easyMarkets
Dear tshapang mpshe, We value your kind words! Feel free to provide feedback whenever you want – we are always happy to hear from you.
My first time using this platform
September 23, 2023
Unprompted review
Reply from easyMarkets
Dear Jonathan Solagah, thank you for contacting us. We would appreciate a more detailed feedback from you so we can assist you. As we could not locate an account for you with the details you provided, please contact our Customer Support team via Live Chat on our website www.easymarkets.com or email us at cs@easymarkets.com so we can help you.
Reply from easyMarkets
Dear Samuel, Your kind words mean a lot to us! We appreciate the time you invested in leaving a review.
Easymarkets is the best of all the companies i have tried before my choice is always to return to easymarkets.I have a great experience with easymarkets cause the company is honest and trustworthy
I have had a great experience with easymarkets i love how the manager always helps me when i have a problem.The manager always call on time when u make a request and the live chat agents they are patient and always active in responding to customers ..This is just good.I have a great experience with easymarkets since 2019 to date,easy to deposit,to withdraw and to trade with.
September 14, 2023
Reply from easyMarkets
Dear Abraham Ng'ambi, We are delighted to hear about your positive experience with easyMarkets. Your feedback is important to us and we are so glad that you are happy with our services, Your glowing review is music to our ears.
My name is lethabo Peter I love how the…
My name is lethabo Peter I love how the my manager helped me when I had a problem
The best experience you should promote trabelsie
September 9, 2023
Unprompted review
Reply from easyMarkets
Dear Lethabo Peter, Thank you for taking the time to leave such a positive review! We are so pleased to hear that you have had a great experience with easyMarkets and we value your feedback - you made our day!
Greatest....
September 5, 2023
Unprompted review
Reply from easyMarkets
Dear DoubleG, Thank you so much for taking the time to leave your feedback. We are excited to continue exceeding your expectations.
I tried so Many companies but this…
I tried so Many companies but this company is easy to deposit/trade/withdraw in India.
August 25, 2023
Unprompted review
Reply from easyMarkets
Dear Ram, We are thrilled to hear that you had a great experience with easyMarkets! Your kind words mean the world to us and we are grateful for your feedback.
EasyMarkets is the Biggest scam by any…
EasyMarkets is the Biggest scam by any broker, spread charges to high compared to other brokers, and their so called unique feature is next level scam.
Traders please don’t choose EasyMarkets, if so you will loose all your money in spread charges itself
August 24, 2023
Unprompted review
Reply from easyMarkets
Dear Manoj, we’re sorry that you feel this way. We have been trying to contact you to discuss your trading experience but without success. You can email us at cs@easymarkets.com to suggest a convenient time or you can come to Livechat to discuss further.
Through my dealings with the company
Through my dealings with the company, I see that it is one of the best and oldest companies. However, I have some minor notes on it, including:
1 - Since I am old with you, there is no honor or incentive mentioned except for a simple deposit commission.
2 - There is no cash back, for example, for losing deals.
This is thank you.
August 22, 2023
Reply from easyMarkets
Dear Suleiman AL-Sulaimi, thank you for your kinds words. We appreciate you taking the time to leave this review. Thank you also for your suggestions regarding future incentives. I will pass these on to your account manager.
great experience
Very Good Company & Very Good Tiem
Ease of handling
Safety in transactions
August 21, 2023
Reply from easyMarkets
Dear Mohamed, Thank you for taking the time to leave such a positive review! We are so pleased to hear that you have had a great experience with easyMarkets and we value your feedback - you made our day!
My experience is great with easyMarkets…
My experience is great with easyMarkets , the application is great and easy to use .
The stuff very helpful and they care and trusted company
August 20, 2023
Reply from easyMarkets
Dear Wael, We are thrilled to hear that you had a great experience with easyMarkets! Your kind words mean the world to us and we are grateful for your feedback. Your feedback is the cherry on top of our sundae.
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