EasyMerchant = "easy to deal with". A great range of size offerings in Geotextiles, enabling you to buy the exact size you need, rather than wasting unwanted or unused left overs, from a huge sheet t... See more
Company replied
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Review summary
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Easy to navigate the website for exactly what I wanted, blew away by the quality of the 7 inch guttering I ordered, from the brackets been strong and easy to clip in an out, an the joints super easy... See more
Easy professional company to deal with. I placed an order then my plans changed and didn't need the item. As it hadn't been dispatched they cancelled the order and refunded me straight away, no fuss... See more
Ordered on line by meter and price was very good, items arrived within a couple of days and the fabric was used with no issue, seems very good quality but postage was a little expensive, probably the... See more
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Company details
Written by the company
For builders, contractors and tradesmen in the construction industry who can not afford delays in receiving critical goods. EasyMerchant guarantees you get the products you need, on time to finish your project without delays or cost over-runs. We stock a complete range of drainage, ducting and building plastics, that are accurately picked and quickly shipped so that you can finish your projects on time, every time.
The highest rated online drainage merchant in the UK!
We understand that customer service is the single most important business aspect and our mission is to impress every single customer.
Fast and accurate free shipping for all orders over £120!
Contact info
Unit 2, 18 Bridle Close, Finedon Road Industrial Estate, NN8 4RN, Wellingborough, United Kingdom
- 01371850120
- sales@easymerchant.co.uk
- easymerchant.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
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Delivered on time
Delivered on time. The delivery driver was exceptional. He dropped it exactly where I wanted it, up the sloping drive and behind the gates, some 15 meters from the road, close to where it is getting used. Would recommend.
March 8, 2026
I would highly recommend this company
I would highly recommend this company. I ordered items and I needed some assistance with my order. I was assisted by polite knowledgeable personnel who sorted my issues.
Great service from start to finish.
March 5, 2026
I ordered what I needed on the thursday…
I ordered what I needed on the thursday afternoon. Expecting the order to arrive at the latest monday afternoon. Nothing arrived so I emailed the company. They said they didnt have any in stock but when some comes in they will send it out straight away.
If you dont have it in stock, why not advise the customer. I would have gone elsewhere for a quicker service. The job is now 4 days behind because of this mess up.
March 5, 2026
Reply from EasyMerchant Limited
Hi Steve,
Thank you for your feedback, and we’re sorry for the delay with your order.
While we always aim to dispatch and deliver orders as quickly as possible, our delivery information page does advise allowing up to 6 working days for delivery to account for situations such as stock and courier delays. During checkout, customers are asked to confirm that they have read and agreed to these delivery terms by checking a box before it will allow you to place the order.
When you contacted us Monday requesting an update, we responded promptly letting you know there was a stock issue and confirmed that your order would be most likely delivered by Thursday. We then received an email from you Tuesday in the evening and replied first thing Wednesday morning informing you we were dispatching that day on a next day courier.
I can see on the tracking your order has been delivered this morning (Thursday) at 11:30.
We do apologise for any inconvenience caused and appreciate your understanding.
Good product
Good product although we did find it very thin in parts so had to double up
February 25, 2026
No problems ordering from the web-site
No problems ordering from the web-site. Good price, and fast delivery, would buy from again.
February 11, 2026
A very good company offering quick…
A very good company offering quick delivery and excellent customer service.
February 10, 2026
It's important to know that site is legit and works really well
Fast delivery, item as described, very happy with purchase
February 9, 2026
fast easy service
February 4, 2026
Easy to order quick and efficient…
Easy to order quick and efficient delivery.
February 12, 2026
Unprompted review
Everything went to plan as ordered.
January 28, 2026
Very helpful friendly service and I…
Very helpful friendly service and I would definitely use then again
January 14, 2026
Needed some deep flow guttering in a…
Needed some deep flow guttering in a hurry, phoned at 3pm after requesting express delivery it arrived 10am the following morning. Excellent!
January 16, 2026
Easy to navigate the website for…
Easy to navigate the website for exactly what I wanted, blew away by the quality of the 7 inch guttering I ordered, from the brackets been strong and easy to clip in an out, an the joints super easy to seal.
First time user of easy merchant will definitely be using for all of our guttering from now on, plus price is extremely good
January 7, 2026
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