EasyPark Deutschland  Reviews 1,821

TrustScore 3.5 out of 5

3.3

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See what reviewers are saying

Rated 1 out of 5 stars

Exactly like others - used the app once in August 2025, was automatically subscribed to a monthly subscription I had no idea about, since I wasn't logged-in with an e-mail but with my phone, I only fo... See more

Rated 1 out of 5 stars

I got this from their underpaid customer support after having waited for 16 days! ------------------- Thank you for your mail! Theres different facking banks in Sweden; SEB, Nord... See more

Rated 5 out of 5 stars

Great app, very useful, travelling around the Europe and using this app in different countries. Thank you for simplicity.

Rated 5 out of 5 stars

Very easy and comfortable to use. Makes on street parking a good experience. No need to return to the car in case of a longer stay than thought. Just adjust using the phone. Great!

Company details

  1. Parking Lot

Written by the company

EasyPark ist ein schnell wachsender europäischer Mobilitätsdienstleister, der das Parken sowie das Aufladen von Elektrofahrzeugen erleichtert – in mehr als 22 Ländern und 2.200 Städten. Mit der EasyPark-App sparen Nutzer Zeit und oft auch Kosten bei der Parkplatzsuche und beim Parkvorgang. Mit modernsten Anwendungen unterstützt EasyPark außerdem Unternehmen, Städte und Parkraumbetreiber bei der Verwaltung, Planung und Führung von Parkhäusern und Parkplätzen. Im Mobility Services Report des "Center of Automotive Management" (CAM) wird EasyPark in der Kategorie Servicestärke als weltweit bester Parkplatzdienst bewertet. Kurz: Wir vereinfachen das urbane Leben, Parkplatz für Parkplatz.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Double payment in Q-Park

I recently parked at Q-Park in Kopenhagen where the parking fees are crazy high. Now it happened that we paid manually at the vendor machine, you know, like it usually works where I am from.

Then, when we left the carpark, I noticed that the EasyPark App (on my iPhone) just wants to deduct the same amount of money for the parking! Apparently, this carpark was connected to EasyPark and I shouldn’t have paid manually, if I only would have known.

So, I basically paid 2 * 35 EUR for 5-6 hours of parking.

I called EasyPark and was told to send an email with some proof – so I did. Never heard from them! I am super upset and won’t recommend this service.

Bravo EasyPark!

August 9, 2023
Unprompted review
Rated 1 out of 5 stars

Scam don’t ever use it

Scam don’t ever use it
I started using the app because sometimes I don’t have coins, so I ordered the ticket in November, it took few weeks then I had to call them to get it, but they charged me double the price on the website.
Yesterday I parked my car and again I had to use the app but they have deducted double the price, it is clearly on the app that only 2 euros but instead they have deducted 4 .. as I had bad experience when I ordered the tickets for sure no one answer the phone and no email reply

February 15, 2023
Unprompted review
Rated 1 out of 5 stars

Underpaid customer support

I got this from their underpaid customer support after having waited for 16 days!

-------------------
Thank you for your mail!

Theres different facking banks in Sweden; SEB, Nordea, Swedbank and so on.
Which all works facking different from each other.

Have a facking nice christmas.

Med vänliga hälsningar,

Erik | Kundservice

EasyPark Sverige
Positionen 103
11541 Stockholm
T 0770-11 22 00
W www dot easypark dot se
-------------------

December 21, 2022
Rated 1 out of 5 stars

Disgusting service

Disgusting service. You park and see what you need to pay and then EasyPark Deutschland adds their fees on top of fees, their exchange rates on top of everything if parked e.g. in Switzerland. So if parked for a short time they just steal 2€ from you just for being terrible german company and you pay 8€ instead of 8€ if you would pay with the same EasyPark app while it was just in Switzerland.

August 2, 2022
Unprompted review
Rated 1 out of 5 stars

Got fined in Hannover

Got fined in Hannover, with parking paid on the app..

August 27, 2019
Unprompted review
EasyPark Deutschland   logo

Reply from EasyPark Deutschland

Guten Tag,
vielen Dank für Ihre Nachricht.
Der Kundendienst überprüft dies gerne für Sie. Dieser ist Mo-Fr von 8-18 Uhr erreichbar.
Die Kontaktdaten finden Sie auf unserer Webseite easypark.de bzw. easypark.at unter Hilfe - Kontakt.
Mit freundlichen Grüßen,
Ihr EasyPark Team

Rated 1 out of 5 stars

I used Easypark today and discovered…

I used Easypark today and discovered that their rates are higher than if I used cash payment, when I ended the parking. This is not alright. The rates should be absolute transparent, otherwise you cheat your costumers. It's only a few euros but still.
I would strongly recommend everyone else to find someone more trustworthy or use cash payment.

July 17, 2018
Unprompted review

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