Easy Pay Mobility Reviews 779

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Very pleased with the service , it was easy and quick from ordering to delivery both William and the delivery driver very polite and easy to speak to. I am looking forward to my first trip out. Cheryl... See more

Rated 5 out of 5 stars

Easy to talk to over the phone terms and conditions explained so one can understand. Company did what it said. Happy with scooter got a bit freedom back Can do my own shopping pay my own bills get... See more

Company replied

Rated 5 out of 5 stars

Stefan in sales/hire explained everything well alkaying any doubts and concerns regarding the hire agreement. The insurance and break down cover gives peace of mind. Kieran who delivered my scooter w... See more

Company replied

Rated 5 out of 5 stars

Very smooth swapover mathew was on time. Very pleasant lad please let him know Yes from initial phone call everything was set in motion & had new scooter within 1week so thank you so much for you... See more

Company replied

Company details

  1. Vehicles & Transportation

Written by the company

Welcome to Easy Pay Mobility the UK's largest Mobility Scooter Hire and Rental specialist. Renting a Scooter has never been easier.

Written by the company

Mobility Scooter Hire Packages

FREE Insurance, FREE Breakdown Recovery + All Repairs Included

Our fully encompassing hire packages make owning a scooter easy and hassle free. Included in the monthly rental is Full Insurance, Breakdown Recovery Service and all Repairs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

779 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quick friendly service.

Quick friendly service.
Easy to understand and amazing prices and deals.
Steve was really helpful and keep you in touch every step of the process.
Excellent team and service would highly recommend to anyone.

October 11, 2023
Easy Pay Mobility logo

Reply from Easy Pay Mobility

Hi Chris,

Thank you for leaving us a 5 star review and your kind words towards Steve 😊

We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

First class service for start to finish…

First class service for start to finish first point of contact very helpful sorting out the right scooter for me all the way to delivery and demo for how to use the scooter

October 18, 2023
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Reply from Easy Pay Mobility

Hi Andy,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

The experience was very helpful and…

The experience was very helpful and supportive towards my disability needs
The friendly man was very supportive and showing me how to use the scooter and how to take it apart and to put it back together

October 16, 2023
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Reply from Easy Pay Mobility

Hi Lenard,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Ordering scooter was quick and…

Ordering scooter was quick and straightforward and the staff were polite, knowledgeable and helpful. Delivered by the lovely Matt who ensured I was happy with everything and explained the scooter very clearly

October 2, 2023
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Reply from Easy Pay Mobility

Hi Vanessa,

Thank you for leaving us a 5 star review 😊

We're pleased you found it easy to order and that our driver Matt was brilliant. We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Service was exceptional

Service was exceptional, from ordering my mobility scooter to the delivery driver, would highly recomend.

Regards Mr Lewis

September 27, 2023
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Reply from Easy Pay Mobility

Hi Mr Lewis,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Great service, very helpfull from start to finish

Matt the delivery driver was very helpfull and polite. He explained everything that I needed to know. Thank you

September 27, 2023
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Reply from Easy Pay Mobility

Hi Jill,

Thank you for leaving us a 5 star review and for your kind words towards our driver Matt 😊

William
Easy Pay Mobility

Rated 5 out of 5 stars

Freedom out and about.

Great experience explained well came on time delivery man very pleasant explained very well and was polite and respectful would recommend. Been out and about today for the first time great scooter speed took some getting use to other than that was very easy to control and understand the dials thank you.

September 26, 2023
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Reply from Easy Pay Mobility

Hi Sylvia,

Thank you for leaving us a 5 star review 😊

We're pleased you had a great experience and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Excellent company will keep doing…

Excellent company will keep doing service with them

September 15, 2023
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Reply from Easy Pay Mobility

Hi Allan,

Thank you for leaving us a 5 star review 😊

We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

New scooter

Reliable, helpful and well mannered

September 18, 2023
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Reply from Easy Pay Mobility

Hi Michael,

Thank you for leaving us a 5 star review 😊

William
Easy Pay Mobility

Rated 5 out of 5 stars

Happy

Very good service fast and efficient every thing explained in detail, Matt the delivery driver was brilliant he took time to show how everything works and where to find it what a great service mobility giants provide

September 13, 2023
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Reply from Easy Pay Mobility

Hi Paul,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service, especially the delivery by our driver Matt.

We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Absolutely fantastic from my first call…

Absolutely fantastic from my first call to the delivery Iam now on the road thanks to my new scooter thanks to you guys

September 6, 2023
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Reply from Easy Pay Mobility

Hi Jackie,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service and it's great to hear you're back out on the road.

William
Easy Pay Mobility

Rated 4 out of 5 stars

Ensure machine size for premises.

I fail to understand the request for a review when I have only been a client for a matter of a few days. The people I have dealt with this far have been very helpful as I mistakenly ordered the wrong machine, it being extremely heavy & difficult to manoeuvre into the available space. When I contacted the office they were very helpful & arranged for another machine to be delivered next week.

September 6, 2023
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Reply from Easy Pay Mobility

Hi Terry,

Thank you for leaving us a review 😊

We ask our customers to write a review about their experience using our company, which in turn helps other potential customers. We are pleased you loved our service and we wish you all the best in your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

TGA Breeze S4

Excellent service from ordering to delivery would highly recommend

September 11, 2023
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Reply from Easy Pay Mobility

Hi Adrian,

Thank you for leaving us a 5 star review 😊

We're pleased you liked our service.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Very nice man lovely personality…

Very nice man lovely personality friendly show my husband everything well polite person

September 11, 2023
Unprompted review
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Reply from Easy Pay Mobility

Hi Dawn,

Thank you for leaving us a 5 star review 😊

We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Delivery driver was excellent

Delivery driver was excellent! Showed us how to assemble/dis-assemble and helped us to put scooter in the car, and waited while I “gave it a spin”! Lovely lad - keep up the good work! Gail English

September 8, 2023
Unprompted review
Easy Pay Mobility logo

Reply from Easy Pay Mobility

Hi Gail,

Thank you for leaving us a 5 star review 😊

We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

We are very happy with the service we got from all of youswere made very welcome over the…

We were made very welcome over the phone and we are very pleased with the service we received. On delivery Raul explained every thing to my wife and she was taking all in thank you all for your help.

September 7, 2023
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Reply from Easy Pay Mobility

Hi John,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

What a wonderful experience ,thank you…what

What a wonderful experience ,thank you William,it was a pleasure talking to you,it went so smoothly, I love this scooter,the young man that delivered my scooter is an asset to your company,Roul is a pleasant polite patient person and had a lovely smile which you could see he enjoys his job thank you june brown ⭐️⭐️⭐️⭐️⭐️

September 5, 2023
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Reply from Easy Pay Mobility

Hi June,

You're welcome and thank you for leaving us a 5 star review 😊

We're pleased you love your scooter and do not hesitate to contact us if we can be of any further help.

William
Easy Pay Mobility

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