Easy Pay Mobility Reviews 779

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Very pleased with the service , it was easy and quick from ordering to delivery both William and the delivery driver very polite and easy to speak to. I am looking forward to my first trip out. Cheryl... See more

Rated 5 out of 5 stars

Easy to talk to over the phone terms and conditions explained so one can understand. Company did what it said. Happy with scooter got a bit freedom back Can do my own shopping pay my own bills get... See more

Company replied

Rated 5 out of 5 stars

Stefan in sales/hire explained everything well alkaying any doubts and concerns regarding the hire agreement. The insurance and break down cover gives peace of mind. Kieran who delivered my scooter w... See more

Company replied

Rated 5 out of 5 stars

Very smooth swapover mathew was on time. Very pleasant lad please let him know Yes from initial phone call everything was set in motion & had new scooter within 1week so thank you so much for you... See more

Company replied

Company details

  1. Vehicles & Transportation

Written by the company

Welcome to Easy Pay Mobility the UK's largest Mobility Scooter Hire and Rental specialist. Renting a Scooter has never been easier.

Written by the company

Mobility Scooter Hire Packages

FREE Insurance, FREE Breakdown Recovery + All Repairs Included

Our fully encompassing hire packages make owning a scooter easy and hassle free. Included in the monthly rental is Full Insurance, Breakdown Recovery Service and all Repairs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

779 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly reccomended for service and satisfaction

All of the staff I spoke to were very lovely and helpful and answered all my questions with ease. A guy i think called Bill or Will helped me see if the scooter and rental period i wanted was right for me and helped me through the paperwork. Delivery was great and fast and a lovely guy named David brought it to me and helped me figure out all the controls and everything. I'm extremely happy with the company and the scooter i hired and would and have reccomended them highly to anyone looking to hire or buy a mobility scooter

April 24, 2024
Easy Pay Mobility logo

Reply from Easy Pay Mobility

Hi Moxie,

Thank you for your 5 star review and for your kind words towards me and David 😊

We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Great service friendly and helpful

Everything was easy from start to finish, everyone was so helpful and friendly from 1st conversation to delivery driver. This is the 2nd time I've used this company and would highly recommend im looking forward to getting some independence back thanks for everything

April 30, 2024
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Reply from Easy Pay Mobility

Hi Amanda,

Thank you for your 5 star review and for coming back to us for a second time 😊

We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Sterling S425

Although I have had a scooter for 2 years David the delivery man was very thorough in how to use this scooter properly as it was different from my other. I am very pleased with the service and the scooter. Thank you so much and my thanks to David.

April 25, 2024
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Reply from Easy Pay Mobility

Hi Al,

Thank you for your 5 star review 😊

We're pleased you loved the delivery of your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Received today very happy

Received today very happy
Sorry that the sat nav sent Kieran in the wrong direction but we got it sorted in the end

April 24, 2024
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Reply from Easy Pay Mobility

Hi Stella,

Thank you for your 5 star review 😊

That's ok, no need to apologise. We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Great helpful company

Very helpful driver took time to explain how to use the scooter and prompt delivery

April 19, 2024
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Reply from Easy Pay Mobility

Hi Teresa,

Thank you for your 5 star review 😊

We're pleased you loved the delivery and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Kept upto date at all times

Kept upto date at all times. Very polite and friendly staff. Very easy to track drivers journey. Matt who delivered my scooter explained clearly how to look after and how to use all aspects of my scooter. Very pleased with the service so far.

April 22, 2024
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Reply from Easy Pay Mobility

Hi Michelle,

Thank you for your 5 star review and kind words towards our team here 😊

We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

driver who made delivery took the…

The driver who made delivery took the time.
Very polite, and organised.
Thank you,
Kimberely

April 16, 2024
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Reply from Easy Pay Mobility

Hi Kim,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Mobility

Delivery date on time, driver polite and very helpful.

April 9, 2024
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Reply from Easy Pay Mobility

Hi David,

Thank you for leaving us a 5 star review 😊

William
Easy Pay Mobility

Rated 5 out of 5 stars

Highly recommended!

Leasing my second mobility scooter with this very helpful company. I would happily recommend to all.

April 12, 2024
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Reply from Easy Pay Mobility

Hi Deborah,

Thank you for leaving us a 5 star review and for going ahead with a second scooter 😊

We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Very helpful and explained the process…

Very helpful and explained the process thoroughly. Very friendly and professional and the scooter is fantastic for what I need....hassle free and has given me my confidence to get out and about knowing that any problems will be dealt with quickly. Look forward to a long relationship with this company....definitely recommend.

April 4, 2024
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Reply from Easy Pay Mobility

Hi Matt,

Thank you for leaving us a 5 star review 😊

We're so pleased to hear you're more confident now to enjoy the wonderful outside. We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Mobility giant provided excellent…

Mobility giant provided excellent service from the first call through to delivery and Matt P was very helpful indeed.

April 5, 2024
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Reply from Easy Pay Mobility

Hi Neal,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Matt P was very helpful in explaining…

Matt P was very helpful in explaining and showing how to use the equipment and he was very polite

April 4, 2024
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Reply from Easy Pay Mobility

Hi Daniel,

Thank you for leaving us a 5 star review 😊

We're pleased you loved the delivery by Matt, and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

A company that cares.

From start to finish the whole process was easy to do. Everything was clear in the website and no hidden extras. The people that I spoke with on the phone took their time to explain everything and checked to make sure that I understood.
In particular, David the delivery driver took time to explain how the scooter works and ensured that I was confident with how everything worked.

April 2, 2024
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Reply from Easy Pay Mobility

Hi Ginny,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Escape from the flat

From start of contacting them to the delivery of the scooter Mobility G makes everything so easy they answer every query with care and politeness and for the first time in two years i can now get out and about

March 27, 2024
Easy Pay Mobility logo

Reply from Easy Pay Mobility

Hi Nikki,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service and the politeness of our team here. It's great to hear you're able to get out and about again, we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

From day one all the people i have…

From day one all the people i have spoken to have been very polite and helpful

March 22, 2024
Easy Pay Mobility logo

Reply from Easy Pay Mobility

Hi Patrick,

Thank you for leaving us a 5 star review and kind words by our team here 😊

We wish you all the best on your new scooter.

William
Easy Pay Mobility

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