Easy Pay Mobility Reviews 779

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Very pleased with the service , it was easy and quick from ordering to delivery both William and the delivery driver very polite and easy to speak to. I am looking forward to my first trip out. Cheryl... See more

Rated 5 out of 5 stars

Easy to talk to over the phone terms and conditions explained so one can understand. Company did what it said. Happy with scooter got a bit freedom back Can do my own shopping pay my own bills get... See more

Company replied

Rated 5 out of 5 stars

Stefan in sales/hire explained everything well alkaying any doubts and concerns regarding the hire agreement. The insurance and break down cover gives peace of mind. Kieran who delivered my scooter w... See more

Company replied

Rated 5 out of 5 stars

Very smooth swapover mathew was on time. Very pleasant lad please let him know Yes from initial phone call everything was set in motion & had new scooter within 1week so thank you so much for you... See more

Company replied

Company details

  1. Vehicles & Transportation

Written by the company

Welcome to Easy Pay Mobility the UK's largest Mobility Scooter Hire and Rental specialist. Renting a Scooter has never been easier.

Written by the company

Mobility Scooter Hire Packages

FREE Insurance, FREE Breakdown Recovery + All Repairs Included

Our fully encompassing hire packages make owning a scooter easy and hassle free. Included in the monthly rental is Full Insurance, Breakdown Recovery Service and all Repairs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

779 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Cannot fault the delivery driver was a…

Cannot fault the delivery driver was a very nice man ,although a slight fault with the scooter after a phone call he came back and sorted it and is now working fine ,that's what i call service ,many large companies you would have to wait weeks ,would recommend to anybody in the same position as me ,thank you.

January 29, 2024
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Reply from Easy Pay Mobility

Hi Edward,

Thank you for leaving us a 5 star review 😊

We're pleased you love the service we provided and we wish you all the best on your new scooter.

Do not hesitate to contact us if we can be of any further help.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Are you hacked? Just seen an ad on FB that may be a hacker

Nothing wrong with you. Just had an ad of you shared on FB, not sure it's genuine? It's from 2020-2023

January 27, 2024
Unprompted review
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Reply from Easy Pay Mobility

Hi Tracey,

Thank you for reaching out and for your concern about one of our ads on FB.

We have a large community of customers on FB and Instagram, so from time to time, we advertise products we think could benefit this brilliant community of followers.

Feel free to contact us by phone or visit our website www.easypaymobility.co.uk if you have any further questions.

All the best,

William
Easy Pay Mobility

Rated 5 out of 5 stars

Excellent service

The Scooter was delivered on time everything went well excellent service

January 22, 2024
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Reply from Easy Pay Mobility

Hi,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Raul

Raul, the delivery driver for Mobility Giant was amazing, he explained everything how the scooter worked, waited while we checked it went through the door and explained the paperwork to us.
He was friendly, courteous and really helpful.
Would highly recommend Raul and Mobility Giant for scooter rentals.

January 19, 2024
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Reply from Easy Pay Mobility

Hi Rose,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service from ordering through to delivery with our driver Raul.

William
Easy Pay Mobility

Rated 5 out of 5 stars

David my mobility scooter man

What a fantastic guy called David was this morning, very polite showed me how my scooter works was very patient with me too. I'm now looking forward to having my independence back, many thanks again x

January 18, 2024
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Reply from Easy Pay Mobility

Hi Sarah,

Thank you for leaving us a 5 star review 😊

We're pleased you loved the delivery by David and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Just received my scooter and its…

Just received my scooter and its wonderful. When I ordered scooter a lovely man talked me through my needs to make sure the one I ordered was perfect for me couldn't have been easier

January 17, 2024
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Reply from Easy Pay Mobility

Hi Lynda,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service from ordering to delivery.

William
Easy Pay Mobility

Rated 4 out of 5 stars

My scooter

Very pleased with the service the driver raul was so good and helpful showing me all about my new scooter controls I would recommend mobility giant to family and friends

January 17, 2024
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Reply from Easy Pay Mobility

Hi Kevin,

Thank you for leaving us a review 😊

We're pleased our driver Raul was fantastic and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Scooter

All ways had a good relationship with the company
Always looked after me always had a good scooter you are always there if i need to help delivery driver was very good and very helpful top marks for im

January 5, 2024
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Reply from Easy Pay Mobility

Hi Neill,

Thank you for leaving us a 5 star review 😊

We're pleased you've always found us to be great.

William
Easy Pay Mobility

Rated 5 out of 5 stars

I found the company very helpful in…

I found the company very helpful in choosing my scooter and from start to finish everything went smoothly

December 21, 2023
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Reply from Easy Pay Mobility

Hi Jan,

Thank you for leaving us a 5 star review 😊

William
Easy Pay Mobility

Rated 5 out of 5 stars

The delivery driver was very helpfull…

The delivery driver was very helpful and friendly.He went through everything and then made sure that I understood the way the scooter worked.I felt that was important to him that he made me feel comfortable and safe with the scooter

December 19, 2023
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Reply from Easy Pay Mobility

Hi Eric,

Thank you for leaving us a 5 star review 😊

We're pleased our driver was fantastic.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish ... helpful in regards to advising on tje best type of scooter for me ... delivery was exceptional ... professional, helpful and knowledgeable ... explained how everything worked on the scooter ... which I might add looked brand new ... can't recommend this company enough ... massive thankyou as I'm absolutely loving my new scooter

December 7, 2023
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Reply from Easy Pay Mobility

Hi Sharon,

Thank you for leaving us a 5 star review 😊

We're pleased you love your new scooter and the service we provided from ordering through to delivery. We wish you all the best on your new wheels.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Raul and the team on the phone line…

Raul and the team on the phone line were all great.very polite and helpful and friendly service. Raul who delivered my scooter was very good polite and very efficient thanks to the team that helped me with my scooter which I can use with ease cspragg.

December 15, 2023
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Reply from Easy Pay Mobility

Hi Carolyn,

Thank you for leaving us a 5 star review and for your kind words towards Raul and our team here 😊

We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

My scooter arrived on time by a…

My scooter arrived on time by a friendly man,unfortunately I haven't yet been able to go anywhere on it because I can't back it out of place it's in,it needs someone with more confidence than me,I have to to through a very narrow ally to get out to the main pathway & it has to be very precise, there's no room for mistakes it has to be very central. Maybe I've got a scooter that is too big for my access I don't know

December 8, 2023
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Reply from Easy Pay Mobility

Hi Maureen,

Thank you for leaving us a 5 star review 😊

With time you will certainly get use to the tight alleyway, however if you're still having issues with this scooter, please call us and we can come along with a smaller model.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Delivered on time. Very helpful

Matthew delivered on time and gave a full explanation and demonstration.

December 13, 2023
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Reply from Easy Pay Mobility

Hi David,

Thank you for leaving us a 5 star review, we're pleased Matthew was great. We wish you all the best on your new scooter.

William
Easy Pay Mobility

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