Easy Photo Book Reviews 

339
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, highlighting vivid colors, professional presentation, and excellent craftsmanship, often finding the ordering process easy. Many express great satisfaction, describing their photo books as stunning and cherished keepsakes. However, some customers experienced issues with photo arrangement, including altered sequences, unexpected images, or duplicates in their final books. A few reviewers also reported concerns about physical quality, such as pages falling out, poor binding, or photos appearing distorted, blurry, or too dark. Additionally, some found the editing process time-consuming or difficult, noting limitations in rearranging pictures or adding captions.

What people talk about most

Product

Customers consistently note positive experiences with product quality, praising the vivid colors, glossy... See more

Quality

Consumers find quality to be positive, with many praising the high quality of the books, photographs, and... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with many finding the layout great and the process... See more

Order

Clients share ambiguous opinions on order, with many finding the ordering process easy and expressing... See more

Website

People report ambiguous experiences with the website, with some praising its layout and professional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It feels good to have a concrete non digital of highlights. The colors are vivid. It is fun to spontaneously share with visitors. I might have chosen some different photos, but enjoy having the overal... See more

Rated 4 out of 5 stars

Compilation of the book was easy. Publication good, but nominated courier service delayed delivery due to them being unable to deliver, despite the fact, that I was at my home address everyday. They j... See more

Rated 4 out of 5 stars

Technology was easy to do. I gave a 4 rather than 5 because a couple of my photos order got changed in the final product that I received. Other than that , I am very pleased and happy with my book;... See more

Rated 4 out of 5 stars

It was excellent paper quality and great photos for the most part. Didn't need double of sunset, but that's ok. Didn't care for orange cover. I would have preferred a choice or just one of the photos... See more


Company details

  1. Photo Printing Service

Written by the company

EASY PHOTO BOOK is an online photo book service designed to help you turn your favorite memories into high-quality printed photo books in just minutes. EASY PHOTO BOOK combines smart automation with premium printing to make creating a custom photo book simple, fast, and stress-free. With EASY PHOTO BOOK, you don’t need design skills or hours of editing. Our intelligent system automatically organizes your photos into professionally designed layouts, allowing you to create a beautiful photo book directly from your phone or computer. Whether you are making a wedding photo book, baby book, family album, travel photo book, or a personalized photo gift, EASY PHOTO BOOK simplifies the entire process. Customers choose EASY PHOTO BOOK because we focus on quality, speed, and ease of use. Every EASY PHOTO BOOK is printed using durable materials and high-resolution printing technology to ensure your memories look sharp and vibrant for years to come. We offer fast production times, reliable shipping, secure checkout, and responsive customer support. EASY PHOTO BOOK is based in the Netherlands and serves customers across the United States and other countries worldwide. Our mission is to make photo book creation accessible to everyone by removing complicated tools and long editing sessions. Thousands of customers trust EASY PHOTO BOOK to preserve milestone moments, from weddings and birthdays to vacations and everyday life. If you are looking for a modern, efficient, and reliable way to create a custom photo book online, EASY PHOTO BOOK offers a smarter solution. Create your EASY PHOTO BOOK today and experience a faster, easier way to print your memories.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

339 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(339)

122 reviews in the last 12 months

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Rated 4 out of 5 stars

Quality was very good but many of the…

Quality was very good but many of the pictures were duplicates and some on the opposite page.

January 21, 2025
Easy Photo Book logo

Reply from Easy Photo Book

Dear Greg,

Thank you for your feedback! We're glad to hear you were happy with the quality of your book. We sincerely apologize for the issue with duplicate pictures and incorrect placement. Our system typically removes duplicates automatically, but we'll look into the matter to ensure a smoother experience in the future.

Kind regards,
Easy Photo Book Customer Support Team

Rated 5 out of 5 stars

The book is beautiful.

The book is beautiful and the pictures brought back a flood of memories

January 24, 2025
Easy Photo Book logo

Reply from Easy Photo Book

Dear Kathleen,

Thank you so much for your lovely comment! We're so glad the book brought back such wonderful memories for you—that’s exactly what we hope to create. Enjoy reliving those special moments! 💕

Warm regards,
Easy Photo Book Customer Support Team

Rated 5 out of 5 stars

I love my books.They picked the right…

I love my books.They picked the right pictures and made them larger. It is amazing!

January 23, 2025
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Reply from Easy Photo Book

Dear Caroline,

Thank you so much for your kind words! We're thrilled to hear that you love your books and that the photo selection and layout exceeded your expectations. Enjoy reliving those special memories! ❤️

Warm regards,
Easy Photo Book Customer Support Team

Rated 5 out of 5 stars

You picked my Favs!

You picked my Favs!

February 1, 2025
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Reply from Easy Photo Book

Dear JT,

Thank you for your kind words! We're so glad we picked your favorites! Enjoy your photo book, and let us know if we can assist you with anything else.

Best regards,
Easy Photo Book Customer Support Team

Rated 3 out of 5 stars

Year in review Sorting and deleting was confusing

Sorting and deleting was confusing. This the final was surprising upon arrival.

January 20, 2025
Easy Photo Book logo

Reply from Easy Photo Book

Dear Jon,

We’re sorry to hear that sorting and deleting photos was confusing for you. We understand how important it is to get everything just right. If you'd like, feel free to reach out and we can assist you with any adjustments for future orders. Your feedback is appreciated, and we’re here to help!

Kind regrads,
Easy Photo Book Customer Support

Rated 3 out of 5 stars

I felt the photos were darkish compared…

I felt the photos were darkish compared to my originals. Disappointed.

December 28, 2024
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Reply from Easy Photo Book

Dear Marilyn,

Thank you for sharing your feedback. We’re sorry to hear that you felt the photos in your book appeared darker compared to your originals. Your satisfaction is very important to us, and we truly regret any disappointment caused.

We strive to ensure the highest quality in our products, so we’d like to investigate this further. Please check out your email from info@easyphotobook.me. We contacted you there for further investigation and solution.

Best regards,
Easy Photo Book Customer Support Team

Rated 5 out of 5 stars

Love the book

Love the book! You did a great job selecting photos but it was easy to switch out others that I preferred. The book arrived a few days ago. The quality of the materials and the memories captured inside make it a prized possession. I liked that I could track how it was making its way to me! It’s an all around great experience! Thank you!

January 11, 2025
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Reply from Easy Photo Book

Dear Anne,

Thank you so much for sharing your wonderful experience with us! We’re delighted to hear that you loved your photo book and found it easy to customize to your liking. Knowing that the quality and memories captured inside make it a treasured possession truly warms our hearts.

We’re also glad you enjoyed the tracking feature—it’s important to us that you feel connected to your order every step of the way.

Thank you for choosing us to help preserve your cherished memories. We look forward to creating more amazing photo books for you in the future!

Warm regards,
Easy Photo Book Customer Support Team

Rated 5 out of 5 stars

Memories!!

This photo book was amazing, well made, photo's came together nicely, so in love with!!!!

December 28, 2024
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Reply from Easy Photo Book

Dear Teresa,

Thank you so much for your kind words! We’re thrilled to hear that you loved your photo book and that it turned out exactly as you envisioned. Knowing that the photos came together beautifully and brought you joy means the world to us.

Thank you for choosing us to preserve your cherished memories.

Best regards,
Easy Photo Book Customer Support Team

Rated 3 out of 5 stars
Easy Photo Book logo

Reply from Easy Photo Book

Dear Lisbeth,

We are truly sorry to hear about your dissatisfaction with the quality of your last photo book you ordered with us. We aim for nothing less than providing our customers with products that they love, and it sounds like we've missed the mark this time.

To better understand and address your concerns, we sent you an email with more details. Please feel free to check it out from info@easyphotobook.me

Thank you for bringing this to our attention. We're committed to investigating the issue and finding the best possible solution to you.

Best regards,
Easy Photo Book Customer Support Team

Rated 5 out of 5 stars

Great

Great: choice of photos, layout, printing. All is lovely. I am very pleased.

December 27, 2024
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Reply from Easy Photo Book

Dear Bonnie,

Thank you so much for your kind words! We're thrilled to hear you're pleased with the photos, layout, and printing. Your satisfaction means the world to us. Enjoy your lovely photo book and the memories it holds!

Best regards,
Easy Photo Book Customer Support Team

Rated 5 out of 5 stars

I just love these books so easy to…

I just love these books so easy to order and you have all these memories

December 26, 2024
Easy Photo Book logo

Reply from Easy Photo Book

Dear Wilma,

Thank you so much for your kind words! ❤️ We're thrilled to hear that you love the books and find them easy to order. It's truly wonderful to preserve all those special memories in one place.

Warm regards,
Easy Photo Book Customer Support Team

Rated 5 out of 5 stars

It is beautiful only complaint at…

It is beautiful only complaint at least three pictures duplicated other wise wonderful. Thank you ❤️

December 21, 2024
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Reply from Easy Photo Book

Dear Mary,

Thank you so much for your kind words and feedback! We're thrilled to hear you loved your photo book overall.

We sincerely apologize for the duplicate pictures and will work on improving our system to prevent this in the future. If there's anything else we can assist you with, please don’t hesitate to reach out.

Thank you for choosing us to preserve your cherished memories! ❤️

Warm regards,
Customer Support Team

Rated 4 out of 5 stars

The quality of the book was good

The quality of the book was good. Great pictures, but a little small for price.

December 21, 2024
Easy Photo Book logo

Reply from Easy Photo Book

Dear Natalie,

Thank you for your feedback! We're glad to hear you enjoyed the quality of the book and the pictures. We truly appreciate your thoughts on the sizing and pricing, and we'll make sure to share your input with our team as we continue to improve. Thank you for choosing us to preserve your memories!

Best regards,
Easy Photo Book Customer Support Team

Rated 5 out of 5 stars

Today I received my replacement book…

Today I received my replacement book “Highlights 2024”, which somehow was not in the mail, but only the mailing cardboard container. The company replaced it & it was in perfect condition. Thank you so much. I will cherish it as will my daughter, who I will give it to as a late Christmas present. Thank you, thank you. Much appreciated.

December 2, 2024
Easy Photo Book logo

Reply from Easy Photo Book

Dear Sharon,

Thank you so much for sharing your heartwarming feedback! 💖 We're truly delighted to hear that your replacement book arrived in perfect condition and that it will be a cherished gift for your daughter. It’s our mission to ensure you enjoy your memories, and we’re so glad we could make things right for you. Your appreciation means the world to us—thank you for letting us be part of your special moments. Wishing you and your daughter many joyful times flipping through those treasured pages!

Warm regards,
Easy Photo Book Customer Support Team

Rated 5 out of 5 stars
Easy Photo Book logo

Reply from Easy Photo Book

Dear Joseph,

Thank you so much for your kind words! We're thrilled to hear you loved the book and hope it brings joy and wonderful memories every time you look through it! ❤️

Best regards,
Easy Photo Book Customer Support Team

Rated 4 out of 5 stars

Picture not sharp enough.

Picture not sharp enough.

November 22, 2024
Easy Photo Book logo

Reply from Easy Photo Book

Dear Bela,

Thank you for your feedback. We're sorry to hear about the issue with the picture quality. We’ve sent you an email as we’re concerned about your experience and would like to investigate the issue further. Our goal is to resolve this and ensure the best possible result for you. Please feel free to respond to the email so we can assist you promptly.

Kind regards,
Easy Photo Book Customer Support Team

Rated 5 out of 5 stars

Memories

You helped me to put my memories in one place

December 6, 2024
Easy Photo Book logo

Reply from Easy Photo Book

Dear Phyllistine,

Thank you for your kind words! 🌟 We're delighted to have helped you preserve your memories in one special place. 😊

Warm regards,
Easy Photo Book Customer Support Team

Rated 2 out of 5 stars

THE PHOTOS REPRODUCED WERE OF…

THE PHOTOS REPRODUCED WERE OF SUB-STANDARD QUALITY. IF I KNEW HOW TO GET A REFUND, I WOULD DO IT.

November 25, 2024
Easy Photo Book logo

Reply from Easy Photo Book

Dear John,

We are truly sorry to hear about your dissatisfaction with the quality of your last photo book you ordered with us. We aim for nothing less than providing our customers with products that they love, and it sounds like we've missed the mark this time.

To better understand and address your concerns, we sent you an email with more details. Please feel free to check it out from info@easyphotobook.me

Thank you for bringing this to our attention. We're committed to investigating the issue and finding the best possible solution to you.

Best regards,
Easy Photo Book Customer Support Team

Rated 1 out of 5 stars

All photos in the book are dark and…

All photos in the book are dark and grainy; nothing like the photo in my Facebook 'posts'.
Terribly disappointed.
Please contact me regarding a full refund.
949.466.1468

November 21, 2024
Easy Photo Book logo

Reply from Easy Photo Book

Dear Gary,

We are truly sorry to hear about your dissatisfaction with the quality of your last photo book you ordered with us. We aim for nothing less than providing our customers with products that they love, and it sounds like we've missed the mark this time.

To better understand and address your concerns, we sent you an email with more details. Please feel free to check it out from info@easyphotobook.me

Thank you for bringing this to our attention. We're committed to investigating the issue and finding the best possible solution to you.

Best regards,
Easy Photo Book Customer Support Team

Rated 4 out of 5 stars

Love looking back on the years events…

Love looking back on the years events and gatherings.
I would have rearranged a few photos, but will enjoy writing comments in the open spaces.

November 7, 2024
Easy Photo Book logo

Reply from Easy Photo Book

Dear Dianne,

Thank you so much for your feedback! We’re delighted to hear that you enjoy looking back on the year’s events and gatherings through your photo book. The open spaces are perfect for adding personal comments, and we’re sure they’ll make your book even more special. Your suggestion about rearranging photos is greatly appreciated, and we’ll take it into account as we continue to enhance our design tools.

Kind regards,
Easy Photo Book Customer Support Team

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