easyplant  Reviews 5,381

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,839 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the plants, noting they arrive healthy, well-packaged, and often in pristine condition. Many appreciate the innovative self-watering system, which simplifies plant care and is particularly beneficial for those who travel frequently. The customer service is frequently highlighted as outstanding, with reviewers commending the helpful, responsive, and caring approach of the team. Reviewers also find the ordering process easy and the delivery efficient, with plants arriving quickly and securely. However, some customers experienced issues with orders, including plants arriving with damage, bugs in the soil, or not matching the size or species ordered. A few reviewers also reported problems with customer service responsiveness, particularly during high-volume periods, and some noted that plants in pictures appeared larger than in real life.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the plants for their health, beauty,... See more

Quality

Users describe positive interactions with quality, frequently noting that plants arrive in excellent... See more

Customer service

Customers had positive experiences with customer service, often describing it as fabulous, amazing, and... See more

Order

Consumers find the ordering process to be positive, with many praising its ease and the amazing customer... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and efficient delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the packaging. I was a little worried I ordered the wrong size because the box was large. The plant inside was the perfect size and was in excellent condition. If I had to critique any... See more

Company replied

Rated 5 out of 5 stars

The company's plants are of exceptional quality. They arrive well packaged and in excellent condition every time. I had an issue with a plant in the past, and their experts were incredibly helpful. T... See more

Company replied

Rated 5 out of 5 stars

I recently purchased plants from EasyPlant, and I am very impressed. The plants arrived healthy and exactly as I had hoped. I appreciate that they came completely potted, which made the process easier... See more

Company replied

Rated 5 out of 5 stars

I have not received my plant yet; however let me RAVE about their exceptional customer service. My plants were diverted to an incorrect address from an auto input error (Oh AI!!) they quickly found my... See more

Company replied


Company details

  1. Interior Plant Service
  2. Decoration and Interior Design Store
  3. Garden Center

Written by the company

Our plants water themselves. Beautiful, live, indoor plants, potted in our simple, self-watering pots


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful Plants

My plants arrived in excellent condition and look great in my living room! I’m somewhat of a newbie to plant ownership and I’m thankful to have easyplant to help me keep them alive :)

June 19, 2026
Unprompted review
easyplant  logo

Reply from easyplant

Welcome to the plant parent club! 🤝

You are officially a newbie no longer. We designed easyplant specifically to take away the guesswork, so we are incredibly thankful to be a part of your journey to keeping things green and thriving. You've got this! 😊

Rated 5 out of 5 stars

Love my plants!

Love my plants!! Fast shipping. Beautiful additions to my home!! Highly recommend!!

June 19, 2026
Unprompted review
easyplant  logo

Reply from easyplant

Thank you so much for the high recommendation! 🥰

We are thrilled to hear they made fast and beautiful additions to your home. Happy growing!

Rated 5 out of 5 stars

3 years post purchase experience

I am writing this review 3 years after purchase of my pathos and money tree plants. Years 1-2 were perfect - my plants grew so abundantly that I had regularly trim them. They only had to be watered 1x/month during the winter and about every 2-3 weeks during the summer. Halfway into year 3, I noticed a lot more dead leaves and no regrowth in those areas. My first thought was that it was time to repot into a bigger space, so I reached out to customer service about that option. Instead, I received a very informative reply that steered me towards understanding I was overwatering. At first, I was confused because I only watered when the reservoir was completely empty. However, I was supposed to be checking the soil 1” deep to ensure dryness before watering again. They also suggested adding a bit of fertilizer to the water to aid in healing. I’m happy to report that after a couple of months of following these directions, I am seeing regrowth in the areas that were bare. Amazing! I’m so thankful for their knowledge and giving me confidence to keep plants in my home. Before Easyplant, I could not keep any plant alive more than a few months. If I had more sunlight in my house, I would consider getting a larger plant. For now, I so happy with my purchase - though it was pricey at first, I have definitely now gotten my return on investment.

June 19, 2026
Unprompted review
easyplant  logo

Reply from easyplant

Wow, 3 years of growth is an incredible milestone! 🥳

Thank you so much for taking the time to share this journey. It’s completely normal for plants to change their drinking habits as the seasons shift, and we are so proud of our support team for helping you crack the code on checking the soil 1" deep.

Seeing that bare areas are pushing out new growth brings a massive smile to our faces. Here's to many more years of abundance with your pothos and money tree! 💚

Rated 5 out of 5 stars

Excellent Quality and Packaging

I appreciate the packaging. I was a little worried I ordered the wrong size because the box was large. The plant inside was the perfect size and was in excellent condition. If I had to critique anything, it would be the cover over the water chamber. I would prefer it to snap in place instead of just being placed over it. That would also help it not allowing dirt to fall into the reservoir during shipping.

May 31, 2026
Unprompted review
easyplant  logo

Reply from easyplant

Thank you so much for the excellent feedback! We are so glad your plant arrived in perfect condition and was the ideal size. 🪴

We also really appreciate your feedback regarding the water chamber cover—having it snap into place to prevent stray dirt during shipping is a fantastic idea, and we'll definitely pass this along to our team! Thanks for helping us grow. 💚

Rated 4 out of 5 stars

Easy and beautiful

Four stars rather than five because the first shipment was not received but another plant was sent out immediately when I alerted customer service. The plant arrived in beautiful condition and is still looking great. I love the large watering container that self waters the plant for a month. So easy and beautiful.

June 19, 2026
Unprompted review
easyplant  logo

Reply from easyplant

Thank you for the 4 stars and for your patience while we sorted out that shipping hiccup! 🚚

We're so glad our team could rush a beautiful new plant out to you immediately. Isn't that once-a-month watering a total game-changer? Enjoy your gorgeous, stress-free greenery! 🌿

Rated 5 out of 5 stars

This is a good company with a very good…

This is a good company with a very good product and a novel idea. Their plans are extremely easy to maintain and care for. I have ordered seven of them already and have total satisfaction with their service. There were a couple minor issues with one or two of the plants. But I notify them and they immediately got back to me and issued new ones. And that can happen in any business. The point being your customer service is fabulous one of the best that I've experienced and I order a lot of things online. So if anyone is looking for a beautiful plant with low maintenance and care this is the place to be... Joe Rocco

June 19, 2026
Unprompted review
easyplant  logo

Reply from easyplant

Joe, thank you so much for being such an incredible part of the easyplant family! 7 plants is an amazing milestone. 🌿

While we always aim for perfection, hiccups during shipping can happen—but hearing that our team turned it around and gave you a fabulous experience is exactly why we do what we do. Thanks for the high praise and your trust in us! 💚

Rated 5 out of 5 stars

The ease of watering

June 18, 2026
Unprompted review
easyplant  logo

Reply from easyplant

One less chore to worry about, right? 💦

We are so glad the self-watering system is making your plant parenting life easy. Thanks for the review!

Rated 5 out of 5 stars

Quality of the plants and the packaging…

Quality of the plants and the packaging as well as ease of use. I’ve currently ordered two large plants, a huge plant and a tree. It’s still early, but at this point, they look great. I’ve only had two of the large plants for two weeks and the tree for two weeks. I just got my huge plant today. I don’t see why they won’t thrive making sure placement was adequate for light.

June 18, 2026
Unprompted review
easyplant  logo

Reply from easyplant

Wow, a large, a huge, and a tree?! You are building an absolute paradise over there and we love it! 🏡

You hit the nail on the head—giving them a couple of weeks to adjust and ensuring they have the right light placement is exactly the recipe for success. We can't wait to watch your indoor jungle thrive!

Rated 5 out of 5 stars

My plant has adjusted to my apartment…

My plant has adjusted to my apartment fantastically it’s already growing new leaves. The maintenance on it seems easy and I love the way it looks in my apartment.

June 18, 2026
Unprompted review
easyplant  logo

Reply from easyplant

New leaves already?! That is amazing! ✨

It sounds like your plant has officially claimed its favorite spot in your apartment. We are so happy to hear that the maintenance is a breeze and that you're loving the new aesthetic.

Rated 5 out of 5 stars

Great Communication!

Communication was great, and my plant is thriving.

June 5, 2026
Unprompted review
easyplant  logo

Reply from easyplant

This is music to our ears! 🎵

We love hearing that our team took great care of you and that your plant is officially thriving. Keep up the amazing work! 💚

Rated 5 out of 5 stars

My daughter had to unpack the plant for…

My daughter had to unpack the plant for me. It looks great.

June 5, 2026
Unprompted review
easyplant  logo

Reply from easyplant

Shoutout to your daughter for the assist! 🙌

We are so happy to hear that your new plant arrived safely and looks great in its new home. Enjoy your beautiful new view every day!

Rated 5 out of 5 stars

The money tree 🌳 arrived to my sons for…

The money tree 🌳 arrived to my sons for his birthday, healthy and packaged nicely. We are impressed and would buy from easyplant again.

June 10, 2026
Unprompted review
easyplant  logo

Reply from easyplant

Happy birthday to your son! 🎉

Hearing that we've impressed you means the world to our team—we can't wait to help you pick out your next green friend whenever you're ready!

Rated 5 out of 5 stars

The second plant arrived in beautiful…

The second plant arrived in beautiful condition I can only go by the photos because it was a gift to my sister, but she said she absolutely loved it

June 15, 2026
Unprompted review
easyplant  logo

Reply from easyplant

We are so thrilled to hear that your sister absolutely loved her new plant!

Thank you for sharing the love and choosing us for such a special gift. Happy growing to your sister! 💚

Rated 5 out of 5 stars

Easy to order and excellent customer service

Easy to order, amazing customer service. My first order, I had two plants where leaves were discolored/brown and took pics. The customer service told me they were going to replace them and sent me two more. The second round did look much better. I’m trying to save the first batch I ordered. Love how easy the watering is.

June 2, 2026
Unprompted review
easyplant  logo

Reply from easyplant

We're so glad to hear you found the ordering process easy and appreciate our customer service! We hope all of your plants thrive, and we're happy the watering system is convenient for you. 🪴

Rated 2 out of 5 stars

Ordered the large pot

Ordered the large pot, but the leaves already had brown blotches when it arrived. I was really disappointed, especially given the price. The plant did not look healthy, and unfortunately I don’t feel it was worth the money.

June 6, 2026
Unprompted review
easyplant  logo

Reply from easyplant

Hi Supriya,

We appreciate you taking the time to leave us a review. We understand how frustrating it can be when a plant doesn't arrive as you expected. This definitely isn’t the experience we wanted you to have with easyplant.

A member of our escalations team will reach out to you shortly to see the best solutions for resolving this issue. 💚

Rated 5 out of 5 stars

This was the easiest

This was the easiest, cleanest, most efficient delivery ever! All of my plants, which I purchased three, came out of their own box in pristine condition. And look absolutely amazing! I will tell everyone about this company! Thanks for the great products and service!

June 2, 2026
Unprompted review
easyplant  logo

Reply from easyplant

We're so happy to hear your plants arrived safe and sound, and made a great first impression! We appreciate you sharing your experience. 💚

Rated 5 out of 5 stars

So easy

So far so good. Both plants I've purchased are doing well.

June 16, 2026
Unprompted review
easyplant  logo

Reply from easyplant

Wonderful to hear your plants are thriving! 🥰

Rated 5 out of 5 stars

What a great idea!

What a great idea!
I love plants but always manage to kill them off, so this is a perfect solution for me.

The plant comes well wrapped and easy to unwrap and delivery was quick.

This is my first purchase, but will definitely be buying more.

Just one suggestion - maybe have an indicator when it is time to refill to make sure the plant always has water.

June 3, 2026
Unprompted review
easyplant  logo

Reply from easyplant

We love hearing this! 🌿 So happy your new green friend is already making plant care feel easier and that everything arrived safely and ready to enjoy. We also really appreciate the suggestion about a refill indicator. Feedback like this helps us continue making the experience even better. 💚

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look