easyplant  Reviews 5,381

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,839 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the plants, noting they arrive healthy, well-packaged, and often in pristine condition. Many appreciate the innovative self-watering system, which simplifies plant care and is particularly beneficial for those who travel frequently. The customer service is frequently highlighted as outstanding, with reviewers commending the helpful, responsive, and caring approach of the team. Reviewers also find the ordering process easy and the delivery efficient, with plants arriving quickly and securely. However, some customers experienced issues with orders, including plants arriving with damage, bugs in the soil, or not matching the size or species ordered. A few reviewers also reported problems with customer service responsiveness, particularly during high-volume periods, and some noted that plants in pictures appeared larger than in real life.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the plants for their health, beauty,... See more

Quality

Users describe positive interactions with quality, frequently noting that plants arrive in excellent... See more

Customer service

Customers had positive experiences with customer service, often describing it as fabulous, amazing, and... See more

Order

Consumers find the ordering process to be positive, with many praising its ease and the amazing customer... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and efficient delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the packaging. I was a little worried I ordered the wrong size because the box was large. The plant inside was the perfect size and was in excellent condition. If I had to critique any... See more

Company replied

Rated 5 out of 5 stars

The company's plants are of exceptional quality. They arrive well packaged and in excellent condition every time. I had an issue with a plant in the past, and their experts were incredibly helpful. T... See more

Company replied

Rated 5 out of 5 stars

I recently purchased plants from EasyPlant, and I am very impressed. The plants arrived healthy and exactly as I had hoped. I appreciate that they came completely potted, which made the process easier... See more

Company replied

Rated 5 out of 5 stars

I have not received my plant yet; however let me RAVE about their exceptional customer service. My plants were diverted to an incorrect address from an auto input error (Oh AI!!) they quickly found my... See more

Company replied


Company details

  1. Interior Plant Service
  2. Decoration and Interior Design Store
  3. Garden Center

Written by the company

Our plants water themselves. Beautiful, live, indoor plants, potted in our simple, self-watering pots


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

First time customer and plants and pots…

First time customer and plants and pots are amazing. Issue with sipping box customer care followed up and checked in, very impressed.

June 10, 2026
Unprompted review
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Reply from easyplant

Yay! 🤗 We're so happy to read this glowing review, Casey.

Welcome to the easyplant family! 🍃

Rated 5 out of 5 stars

Easy ordering

Easy ordering, quick delivery and beautiful plant. I'm very happy with it.

May 30, 2026
Unprompted review
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Reply from easyplant

Woo-hoo! 🎉 Delighted to hear you had a smooth experience, Michael.

Keep enjoying your plant friend!

Rated 5 out of 5 stars

Easy Plants thus far

Very fast delivery. All my plants were packaged very well and arrived in excellent condition. They all came with instructions and the best recommendations for placement. They are doing well so far.

June 10, 2026
Unprompted review
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Reply from easyplant

Fast delivery, excellent condition, and clear instructions—that is exactly what we aim for. Thanks for sharing the love! 📦

Rated 5 out of 5 stars

10/10

I ordered four different plants about three weeks ago. Awesome product! Couldn't be happier about the condition the plants arrived in and the quality. The plants and the pots looked identical to what you see online. I am a super satisfied customer. Great job easyplant!

May 20, 2026
Unprompted review
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Reply from easyplant

A perfect 10/10! Unpacking four picture-perfect plants is a major win. Thanks for the awesome shoutout! 🙌

Rated 5 out of 5 stars

Both plants arrived exceptionally…

Both plants arrived exceptionally well-packaged, with no damage to either the plants or their pots. The soil within the pots was securely wrapped in a tight plastic material, which was easily cut and removed. I proceeded to fill the reservoir and positioned the plants in a sunny spot within my home. After a period of three weeks, I am delighted to observe new leaves flourishing on my money tree. It is truly beautiful and appears very healthy. I am thoroughly satisfied with this purchase and am contemplating acquiring another plant.

June 11, 2026
Unprompted review
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Reply from easyplant

What a detailed and wonderful review! Unpacking them safely and seeing new leaves flourish on your Money Tree after three weeks is the best feeling. Can't wait to help you pick number three! 🌳

Rated 5 out of 5 stars

I love my easy plants the only time I…

I love my easy plants the only time I have success with plants they arrive so well packed and complete I now have 4 different ones and all are doing well. A little bit pricey but definitely worth it.

June 4, 2026
Unprompted review
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Reply from easyplant

Having a four-for-four success rate is amazing! We totally get that they're an investment, but we're so glad you feel they are worth every penny. 🌱

Rated 5 out of 5 stars

Beautiful Plant

So far my plant is doing well! Hopefully, that will continue.

June 10, 2026
Unprompted review
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Reply from easyplant

We're rooting for your beautiful plant! Keep doing what you're doing, and it will keep treating you well. 🪴

Rated 5 out of 5 stars

Received my first plant

Received my first plant, a money tree. The tree had some broken branches and leaves. Contacted EasyPlant. They were very responsive and customer service stays with me until I was satisfied. Poor thing just didn't like the travel. 2 weeks later the plant is beautiful, flourishing and showing new growth. I would buy again.

June 1, 2026
Unprompted review
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Reply from easyplant

Transit can definitely be tough on a Money Tree sometimes, but we are so glad our team could support you through it! New growth after just two weeks is a massive win. 🌳

Rated 5 out of 5 stars

Great Company & Customer Service

I bought my kids 3 plants. And through shipping they did get their house in great condition . Soil all over and not in great shape. In working with easyplant, and sending pictures, i get an email that they were not happy either and are resending new ones. Didnt even ask them, this is a great company with great customer service:)!

June 10, 2026
Unprompted review
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Reply from easyplant

We love surprises like that! If our plants don't arrive looking 10/10, we're not happy either. We hope your kids love the new, fresh replacements! 📦

Rated 5 out of 5 stars

Easy ordering

Easy ordering, quick delivery, easy set-up & so far looks great! Great addition to our room.

May 27, 2026
Unprompted review
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Reply from easyplant

Quick, easy, and looks great—the perfect recipe for a home upgrade! We're so glad it's a great addition to your room. 🏠

Rated 5 out of 5 stars

Ease of caring for these attractive…These are fool proof plants!

Ease of caring for these attractive plants makes me a fan. I have 4 easy plants and they are a huge success, and this from someone with a "black thumb ".

June 10, 2026
Unprompted review
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Reply from easyplant

Four successful plants under your belt means you can officially retire that "black thumb" title! You're a total pro now. 🎓

Rated 5 out of 5 stars

Great delivery packaging and all plants…

Great delivery packaging and all plants arrived wonderful. After a month plants are thriving. The water system works great. I love the plants what a great watering design and delivery packaging.

June 9, 2026
Unprompted review
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Reply from easyplant

Double the praise for the packaging and the watering system! We are so glad your plants are absolutely thriving after a month. 🌿

Rated 5 out of 5 stars

Beautiful

The plant is beautiful and full and still looks great. I did think it would be a little taller since it's a large, but I'm sure that's a me thing. I guess I just imagined it taller. I do like how Easy Plant emailed me to check I knew what to expect and how to care for the plant. Very pleased!

June 2, 2026
Unprompted review
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Reply from easyplant

We're so glad to hear you love your beautiful plant! We appreciate your feedback regarding its size and are happy our care instructions were helpful. 🌿

Rated 5 out of 5 stars

I placed an order for mother's day

I placed an order for mother's day, there were multiple items that sold out causing delays with my order but the customer service team was so amazing. They walked me through picking a replacement plant and pot and kept me updated on my order every step of the way. My aunt received her plant and she loves it. She said it came well packaged and she was impressed. The kindness and understanding from the easyplant team is what you look for in customer service. I appreciate them all and will continue being a customer because of them.

May 9, 2026
Unprompted review
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Reply from easyplant

We are so happy to hear that your aunt loved her plant and that our team could assist you so effectively. We truly appreciate your kind words and continued support! 💚

Rated 5 out of 5 stars

Plant arrived quickly and the packaging…

Plant arrived quickly and the packaging is amazing. Plant was in excellent condition. The stand I ordered wasn’t included, but customer service was fast & responsive to sending new shipment. Can’t wait til the stand arrives and I can do final placement. Highly recommend.

June 6, 2026
Unprompted review
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Reply from easyplant

We're so glad the plant arrived in excellent condition, but we do apologize that the stand was missing initially! Thank you for your patience with our support team, and we hope you love the final look once it arrives. 🚚

Rated 5 out of 5 stars

Easy Plant Parent

The quality, the condition and easy to do instruction. So far its been very easy to follow.

June 8, 2026
Unprompted review
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Reply from easyplant

Quality, great condition, and simple steps—that’s the easyplant way! Sounds like you are well on your way to becoming the ultimate plant parent.🪴

Rated 5 out of 5 stars

Beautiful plants and easy to use

Beautiful plants and easy to use! What a great experience for a novice gardener.

June 6, 2026
Unprompted review
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Reply from easyplant

"Novice gardener" no more! We are so glad to hear you're having a beautiful experience stepping into the plant world. Happy growing! 🌱

Rated 5 out of 5 stars

My son is obsessed with having plants

My son is obsessed with having plants, I am terrible at keeping them alive. I got him one for Easter and it's doing really well!

April 20, 2026
Unprompted review
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Reply from easyplant

Easter plants that are still doing really well? That is a massive win! We love that we can help you support your son's plant obsession without any of the usual stress. 🐰

Rated 5 out of 5 stars

Easyplant follow up:

I had left a bad review previously because I didn’t feel I received an adequate response but it might have been my fault. I received a response and I’m more than satisfied. I bought 10 plants and one didn’t seem healthy.

These guys came through and I will definitely buy more!!!

June 7, 2026
Unprompted review
easyplant  logo

Reply from easyplant

Thank you so much for the follow-up review! We are absolutely thrilled that we could turn things around and leave you more than satisfied. With a collection of 10 easyplants, you are officially a pro! 💪

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