easyplant  Reviews 5,382

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,839 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the plants, noting they arrive healthy, well-packaged, and often in pristine condition. Many appreciate the innovative self-watering system, which simplifies plant care and is particularly beneficial for those who travel frequently. The customer service is frequently highlighted as outstanding, with reviewers commending the helpful, responsive, and caring approach of the team. Reviewers also find the ordering process easy and the delivery efficient, with plants arriving quickly and securely. However, some customers experienced issues with orders, including plants arriving with damage, bugs in the soil, or not matching the size or species ordered. A few reviewers also reported problems with customer service responsiveness, particularly during high-volume periods, and some noted that plants in pictures appeared larger than in real life.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the plants for their health, beauty,... See more

Quality

Users describe positive interactions with quality, frequently noting that plants arrive in excellent... See more

Customer service

Customers had positive experiences with customer service, often describing it as fabulous, amazing, and... See more

Order

Consumers find the ordering process to be positive, with many praising its ease and the amazing customer... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and efficient delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the packaging. I was a little worried I ordered the wrong size because the box was large. The plant inside was the perfect size and was in excellent condition. If I had to critique any... See more

Company replied

Rated 5 out of 5 stars

The company's plants are of exceptional quality. They arrive well packaged and in excellent condition every time. I had an issue with a plant in the past, and their experts were incredibly helpful. T... See more

Company replied

Rated 5 out of 5 stars

I recently purchased plants from EasyPlant, and I am very impressed. The plants arrived healthy and exactly as I had hoped. I appreciate that they came completely potted, which made the process easier... See more

Company replied

Rated 5 out of 5 stars

I have not received my plant yet; however let me RAVE about their exceptional customer service. My plants were diverted to an incorrect address from an auto input error (Oh AI!!) they quickly found my... See more

Company replied


Company details

  1. Interior Plant Service
  2. Decoration and Interior Design Store
  3. Garden Center

Written by the company

Our plants water themselves. Beautiful, live, indoor plants, potted in our simple, self-watering pots


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

The plant was packaged well and arrived…

The plant was packaged well and arrived in excellent condition. Filling the pot was easy and the instructions on maintenance were easy to follow. I plan to buy again.

June 2, 2026
Unprompted review
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Reply from easyplant

Delighted to hear that you had a great experience, Sonya! Welcome to the easyplant family!

Rated 5 out of 5 stars

Information

Plenty of information about how to take care of it and where to place it .

June 2, 2026
Unprompted review
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Reply from easyplant

Thanks so much for taking the time to write this amazing review - the easyplant crew will always be here for you! 💚

Rated 5 out of 5 stars

There was an issue with my plant and…

There was an issue with my plant and easyplant sent me a replacement. I wasn't expecting a replacement but what wonderful customer service! They go above and beyond to ensure customer satisfaction!!

June 2, 2026
Unprompted review
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Reply from easyplant

Woo-hoo - thanks a million for your rating, Cindy! Happy to hear the team was able to help out! 🌟

Rated 1 out of 5 stars

Order to be delivered in 4-9 buiness…

Order to be delivered in 4-9 buiness days. It's business day 6 and still hasn't shipped. Can't get a human being to respond to me. Just AI. AI will escalate to human who will respond in 48 hours. Terrible customer service.

June 1, 2026
Unprompted review
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Reply from easyplant

Thank you for bringing this to our attention. Our goal is to provide the best possible service to every customer, and it sounds like we missed the mark here. We completely understand how frustrating it can be when you're waiting for an order update and aren't able to get the help you're looking for.

We'd love the opportunity to take a closer look and help. Please reply with your order number, and a member of our escalations team will be happy to review your order and provide an update. 💚

Rated 5 out of 5 stars

Fast delivery

Fast delivery, plant well packed, plant doing well, very happy

June 2, 2026
Unprompted review
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Reply from easyplant

We're so happy your plant arrived safely and is thriving! 🤗

Rated 5 out of 5 stars

I love the innovative system of the…

I love the innovative system of the self watering pot… have ordered several plants from them and they come so healthy and our pure quality… a problem did arise with one order, but the customer service rep was very helpful with a problem and it was resolved. I would recommend their plants.

May 29, 2026
Unprompted review
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Reply from easyplant

Woo-hoo! Thanks so much for choosing easyplant, Deborah! Can't wait to help you spread the plant love to your family and friends! 🥰🌱

Rated 5 out of 5 stars

Love this concept

Love this concept. Love the choices.

June 1, 2026
Unprompted review
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Reply from easyplant

Wonderful to hear that you're loving your easyplants! Thank you!

Rated 5 out of 5 stars

It was so easy to set up and start…

It was so easy to set up and start enjoying the beautiful plant

May 19, 2026
Unprompted review
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Reply from easyplant

We love hearing that! So happy the setup was quick and easy, and that you were able to start enjoying your beautiful new plant right away. Thanks so much for sharing the love. 💚

Rated 5 out of 5 stars

So impressed!

We are all very busy and don't often take the time to give credit, where credit is due. However, I had to take the time to do just that today. I am so impressed with Easyplant customer service that not only have they gained a customer in me for life, I am now encouraging all my friends and family to become customers as well. I was not happy with the initial tree I got. In the same day it was delivered, I submitted pictures and these were reviewed the same day and a replacement plant was processed immediately. Not only that, easyplant continued to follow up to ensure my satisfaction. In a world where customer service is no longer a priority, easyplant has truly impressed me! These plants are not so cheap, but, totally worth every single penny! and, so easy to maintain. but what makes it even more worth it, are the caring employees and their goal for ultimate customer satisfaction. THANK YOU!

May 17, 2026
Unprompted review
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Reply from easyplant

Aww, shucks! It's our pleasure, Arleen! We're always happy to help. ❤️ And thanks so much for taking the time to leave us a review - we really appreciate it!

Rated 5 out of 5 stars

Great company, beautiful plants

The plants are growing well and are very healthy. So easy to care for. The customer service has been fantastic; the reps were so helpful and seemed to really care that everything was just right. I am really happy with my entire experience with easyplant.

May 11, 2026
Unprompted review
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Reply from easyplant

Woo-hoo - thanks a million for your rating, Susan! Happy to hear the team was able to help out! 🌟

Rated 5 out of 5 stars

I love how well your plants arrive and…

I love how well your plants arrive and have been so healthy. Mine are all fairly new so I haven’t had to worry about watering them yet, but that’s been the nice thing about your pots, no guessing. I have a plant that is a little stressed because I have overwatered. I’m planning to get more plants from you.

May 5, 2026
Unprompted review
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Reply from easyplant

We're so happy to hear your plants arrived healthy and that our pots are making watering easier! We appreciate you sharing your experience and look forward to helping you expand your plant collection. 🤗

Rated 5 out of 5 stars

Easyplant truly makes it easy

I could never keep a plant alive. I'd over water or under water. Easyplant truly makes it easy with its watering feature and guidance as to plant placement. All five of my Serene Kingdom plants are thriving. Love the variety including the pots and stands. Lastly, you can tell the company cares about tge quality it delivers...the packaging was second to none. Here's to enjoying them for years to come.

May 9, 2026
Unprompted review
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Reply from easyplant

Thanks so much for sharing your experience with us, LeAnne - we'll always aim to make things easy for you! 💚

Rated 5 out of 5 stars

The plant is beautiful

The plant is beautiful. Love it

May 30, 2026
Unprompted review
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Reply from easyplant

We’re so happy to hear this! 🌱💚

Thank you for the kind words. It means a lot to know your plant arrived beautifully and is already bringing you joy.

We're just a message away if you need any help at all!

Rated 5 out of 5 stars

all the good tips on what to do if its…growing well

all the good tips on what to do if its dry or getting to much or too little light every tip is great

May 26, 2026
Unprompted review
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Reply from easyplant

This absolutely made our day. 💚

We’re thrilled to hear the care tips have been useful and easy to follow. Whether it’s figuring out when a plant needs more light, less water, or a little extra attention, we always want the experience to feel approachable and supportive.

Thank you again for your thoughtful review and for growing with us! 🌿

Rated 5 out of 5 stars

Lost plant, but kept a customer forever

In my instance, this would have been my 4th plant with easyplant. However, there was a bit of a snafu in that my plant was lost in transit. I contacted support for updates, when I was given the unfortunate news. But the team was gracious, and caring. They provided a few options to help in my situation, which was welcoming. I appreciate their responses. You can tell their tone and attention is genuine. I don't feel that with most companies anymore. It always feels like a bad boilerplate response, so it was nice to have a more human and empathetic voice. I'll absolutely be purchasing another plant in the future. They have a wonderful product and my existing plants are doing very well.

May 29, 2026
Unprompted review
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Reply from easyplant

Wow, thank you so much for this wonderful feedback. We were so bummed to hear that your 4th plant went missing in transit, but we're so happy our support team was able to step in and find the right solution for you!

Hearing that our human, empathetic approach made such a difference really makes our day. Thank you for being such a fantastic part of the easyplant family and for your continued trust in us. We're so glad your existing green friends are doing so well, and we'll be right here whenever you're ready to add another one to your collection! 🌿

Rated 5 out of 5 stars

Every plant I've ordered so far has…

Every plant I've ordered so far has arrived in perfect condition. It's very easy to water and care for these plants. I don't have a green thumb and I've killed all my other indoor plants so I'm hoping these thrive in my home with the self watering pots.

May 28, 2026
Unprompted review
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Reply from easyplant

We're smiling so big reading this! We completely understand the struggle of keeping indoor plants alive, but our self-watering pots take all the guesswork out of watering, so you can officially say goodbye to that "black thumb"!

We're so incredibly happy your plants arrived perfectly and that you're already finding them so easy to care for! 🌻

Rated 5 out of 5 stars

Easyplants are EASY and Beautiful!

Easy plants are just that EASY and beautiful!!!!

May 29, 2026
Unprompted review
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Reply from easyplant

Hi there! Thank you so much for this amazing review! We absolutely love hearing this. Our whole goal is to make plant care as incredibly easy and beautiful as possible, so we are thrilled that your plants are bringing you so much joy. Thank you for being part of the easyplant family! 💚

Rated 5 out of 5 stars

Great plants!

Great plants!, great containers!, slight issue with order, but was handled quickly and professionally with respect and care! Would highly recommend!

May 29, 2026
Unprompted review
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Reply from easyplant

Woo-hoo! 🎉 Really thrilled to hear your plants arrived looking great and that you felt the love from our customer service team, Stacy! 😍

Your support means the world to us.

Rated 5 out of 5 stars

Omg I love my plants 🪴 and so does my…

Omg I love my plants 🪴 and so does my daughter 😍. Think I'm addicted 😅. Already looking for my next one.

May 26, 2026
Unprompted review
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Reply from easyplant

Yay! We're so happy to read this glowing review and that you're loving your new plants, Marie.

Thanks for your rating - we really appreciate it. 🤗

Rated 5 out of 5 stars

Very happy with our plant

Very happy with our plant. It arrived in great condition.

May 21, 2026
Unprompted review
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Reply from easyplant

Delighted to hear you're happy with your new easyplant, Randy!

Keep enjoying your green friend. 🥰🌿

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