I appreciate the packaging. I was a little worried I ordered the wrong size because the box was large. The plant inside was the perfect size and was in excellent condition. If I had to critique any... See more
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Our plants water themselves. Beautiful, live, indoor plants, potted in our simple, self-watering pots
United States
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The plant was packaged well and arrived in excellent condition. Filling the pot was easy and the instructions on maintenance were easy to follow. I plan to buy again.

Reply from easyplant
Plenty of information about how to take care of it and where to place it .

Reply from easyplant
There was an issue with my plant and easyplant sent me a replacement. I wasn't expecting a replacement but what wonderful customer service! They go above and beyond to ensure customer satisfaction!!

Reply from easyplant
Order to be delivered in 4-9 buiness days. It's business day 6 and still hasn't shipped. Can't get a human being to respond to me. Just AI. AI will escalate to human who will respond in 48 hours. Terrible customer service.

Reply from easyplant
Fast delivery, plant well packed, plant doing well, very happy

Reply from easyplant
I love the innovative system of the self watering pot… have ordered several plants from them and they come so healthy and our pure quality… a problem did arise with one order, but the customer service rep was very helpful with a problem and it was resolved. I would recommend their plants.

Reply from easyplant

Reply from easyplant
It was so easy to set up and start enjoying the beautiful plant

Reply from easyplant
We are all very busy and don't often take the time to give credit, where credit is due. However, I had to take the time to do just that today. I am so impressed with Easyplant customer service that not only have they gained a customer in me for life, I am now encouraging all my friends and family to become customers as well. I was not happy with the initial tree I got. In the same day it was delivered, I submitted pictures and these were reviewed the same day and a replacement plant was processed immediately. Not only that, easyplant continued to follow up to ensure my satisfaction. In a world where customer service is no longer a priority, easyplant has truly impressed me! These plants are not so cheap, but, totally worth every single penny! and, so easy to maintain. but what makes it even more worth it, are the caring employees and their goal for ultimate customer satisfaction. THANK YOU!

Reply from easyplant
The plants are growing well and are very healthy. So easy to care for. The customer service has been fantastic; the reps were so helpful and seemed to really care that everything was just right. I am really happy with my entire experience with easyplant.

Reply from easyplant
I love how well your plants arrive and have been so healthy. Mine are all fairly new so I haven’t had to worry about watering them yet, but that’s been the nice thing about your pots, no guessing. I have a plant that is a little stressed because I have overwatered. I’m planning to get more plants from you.

Reply from easyplant
I could never keep a plant alive. I'd over water or under water. Easyplant truly makes it easy with its watering feature and guidance as to plant placement. All five of my Serene Kingdom plants are thriving. Love the variety including the pots and stands. Lastly, you can tell the company cares about tge quality it delivers...the packaging was second to none. Here's to enjoying them for years to come.

Reply from easyplant

Reply from easyplant
all the good tips on what to do if its dry or getting to much or too little light every tip is great

Reply from easyplant
In my instance, this would have been my 4th plant with easyplant. However, there was a bit of a snafu in that my plant was lost in transit. I contacted support for updates, when I was given the unfortunate news. But the team was gracious, and caring. They provided a few options to help in my situation, which was welcoming. I appreciate their responses. You can tell their tone and attention is genuine. I don't feel that with most companies anymore. It always feels like a bad boilerplate response, so it was nice to have a more human and empathetic voice. I'll absolutely be purchasing another plant in the future. They have a wonderful product and my existing plants are doing very well.

Reply from easyplant
Every plant I've ordered so far has arrived in perfect condition. It's very easy to water and care for these plants. I don't have a green thumb and I've killed all my other indoor plants so I'm hoping these thrive in my home with the self watering pots.

Reply from easyplant
Easy plants are just that EASY and beautiful!!!!

Reply from easyplant
Great plants!, great containers!, slight issue with order, but was handled quickly and professionally with respect and care! Would highly recommend!

Reply from easyplant
Omg I love my plants 🪴 and so does my daughter 😍. Think I'm addicted 😅. Already looking for my next one.

Reply from easyplant
Very happy with our plant. It arrived in great condition.

Reply from easyplant
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