Easy Weddings Reviews 

95
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

So far having a wonderful experience with Mery and her help. Since signing up after filling in the form, Mery has reached out to us and kept in touch. I thank her for all the help and kind consider... See more

Rated 5 out of 5 stars

I have been so impressed by the service from Easy Weddings. Without the support of Aneeza and her colleagues (shout out to Kelly!), I don't think we'd be where we are now, with a beautiful venue booke... See more

Company replied

Rated 5 out of 5 stars

We had the opportunity to work with Francesca who was extremely professional and helpful. She gave us a call and discussed our price range and was able to not only book but also set up viewing with... See more

Company replied

Rated 5 out of 5 stars

Thanks so much for putting on the recent free wedding masterclass the SEO and web tips I picked up were invaluable and it was delivered perfectly by Sam. I wish I'd had time to spend with him the f... See more

Company replied

Company details

  1. Events & Entertainment

Information provided by various external sources

Your perfect day made easy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

95 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(95)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

I used this site for planning my…

I used this site for planning my wedding and it helped me to find all of my vendors. They were all fantastic. I also used the to-do list and read the blogs which were very helpful!

October 1, 2018
Unprompted review
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Reply from Easy Weddings

We're grateful for this review left last year. Thank you so much, we hope you had an amazing wedding and are happy we could make the planning process much easier. :)

Rated 5 out of 5 stars

They helped our business to grow

They helped our business to grow.
Great team at Easy Weddings. Both website and app are very easy to use.
Thank you so much Sarah, Rob and Matt.
Wayne from Sydney.

August 15, 2018
Unprompted review
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Reply from Easy Weddings

Wayne, thanks for taking the time to send us your kind words back in 2018. It's our pleasure as always to work with you and continue helping your business to grow.

Rated 5 out of 5 stars

Great Website design

Easy Weddings great website design.
They have for the second time designed a new website for me, I am thrilled with the final product and the professional and caring attitude from the team.
I worked with Louis in their design department and nothing was too much trouble for him in assisting me to achieve my desired outcome which has resulted in many enquires from day one of launch.
Would highly recommend them.

June 28, 2018
Unprompted review
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Reply from Easy Weddings

Thanks for your lovely comments back in 2018, Geoff. We made sure Louis received your praise for designing your new website. It's our pleasure to have partnered with you for the last 10 years! Well done on all the glowing 5-star reviews you've received on Easy Weddings from your happy couples.

Rated 5 out of 5 stars

I am a wedding photographer and have…

I am a wedding photographer and have worked with Easy weddings who have featured a couple of my weddings. communication is first rate and and it's giving me more exposure for my work!!!

May 14, 2018
Unprompted review
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Reply from Easy Weddings

We're grateful to you David for leaving us this review back in 2018. Much appreciated!

Rated 5 out of 5 stars

One happy Wedding venue - 10/10

I have worked with Easy Weddings for 6 years (over a couple of different venues) and absolutely love working with the team at Easy Weddings. The service and support from the staff is 10/10. My enquirys increase significantly upon listing in "reception venues" and it brings people to your venue that never knew we existed.

The staff at Easy Weddings are absolute experts in the Wedding market. Their training days are very insightful and invaluable to the Wedding Industry and to assist my venue grow and keep up to date with the trends. Thanks again for all your continual help & support! :)

May 4, 2018
Unprompted review
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Reply from Easy Weddings

This makes us so happy to hear, Belinda! Thanks for leaving a detailed review that we can share with our team members.

Rated 5 out of 5 stars

Happy Cornish Photographers

We are wedding photographers and have only recently come across Easy Weddings and we already have one of our weddings featured and wait for it within 1 day of it been featured we have booked a wedding from a couple that are getting married at the venue. We will definitely be submitting more weddings in the hope of getting featured. Thank you Easy Weddings.

May 3, 2018
Unprompted review
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Reply from Easy Weddings

A belated thank you for leaving us these good vibes back in 2018. Much appreciated :)

Rated 1 out of 5 stars

Stay away from the gift registry - slow, lack of response and fraudulent

I was a huge fan of easywedidngs - loved their service in organising the wedding but this is seriously a sad state of affairs. They are clearly not resourced in the right ways to run this service. We are currently at a loss on how we receive the rest of our gifts/ cash and hope that others see this and avoid similar problems that we had.

I don't write these often but my gosh, this has been a disaster from the time we first set it up. My husband (yes, we are past the wedding now) and I cannot believe the lack of customer service, care factor and simple unbelievability that we still don’t have our gifts OR cash equivalent of what our guests paid/ deposited. Hence, I have used the word fraudulent as my guests paid for things that we have never received, and it is now 2 months POST wedding.

Please please please, read the small print on the T&C of the registry. It does NOT operate like a registry from a department store and you will be gravely disappointed with the delivery...

Our situation raises three concerns for future brides and grooms:
1) Wishing Wells - CASH CONTRIBUTIONS
DONT DO IT!!! it is that simple. Our guests contributed thousands to our three funds and it took over 4 weeks to get the money. Whilst I understand it was Christmas (and don’t accept their excuse that Administration was on leave), it was a personal disaster for us being on honeymoon and not having access to these funds. We tried to get ANYONE in the team to help but to no avail. We had to obtain an emergency credit card as was totally dependent on these funds being already on the honeymoon that our guests contributed most of the fund (for spending). It was not a nice feeling running out of money and virtually begging easy weddings to release the cash from their corporate coffers.
2) Registry Itself - We did not have many gifts on the registry - but the ones we had were very carefully selected. Some two months after wedding (and in some cases almost 3 months since being ordered), we don’t have all our gifts and easy weddings is "looking into it". At this stage, I call "FRAUD" - they have taken money from my guests and committed to deliver gifts the day before the wedding and we are missing a significant value of the gifts allegedly "purchased" on the registry.

Please do not think that is a typical registry, it is simply a drop shipping operation where the items are farmed out to various retailers like an eBay setup operating behind the scenes. I had guests having to chase around their own presents to avoid us missing the delivery date. Guests also get charged very generous postage fees but two of my guests got "out of stock" messages and were billed random companies for the purchase (I know one guest raised a problem with their credit card company thinking they had been hacked). I did not appreciate the random boxes (the ones that did turn up) arriving from places like JB HIFI with no record who they were from/for. Easy weddings should openly advise that they do NOT coordinate the registry and will pass blame onto the supplier. I strongly advise against this and would recommend using a more typical registry from Myers or the like.
3) Fees
Be aware that both you AND your guests pay fees for the honour of using this service. I would be ok with this if it was well communicated and we received our guest’s funds in a timely manner (eg: direct into our bank account immediately after the wedding) but the fees we paid does not match with the poor service.
My recommendation..... buy a lockable wishing well box for $100 and ask guests for cash at the wedding

And... Easyweddings.... if you are reading this, maybe you should investigate your administration and fund out why you have done NOTHING in reconciling our fund, cashing out our registry and making compensation to the value that our guests have outlayed (some two-three months later). This is really bordering on theft or obtaining money by deception and I hope other couples are not waiting like us. It really wasn’t a nice feeling running out of cash on our honeymoon when we had thousands and thousands of monies in our honeymoon fund sitting idle at the Easy Wedding Corporate office whilst all staff were too busy to make the transfer to our bank account......

February 16, 2018
Unprompted review
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Reply from Easy Weddings

Hi Sean / Karen,

We are deeply sorry that our service didn't live up to your expectations. Firstly, I'm glad you were happy with using the other aspects of Easy Weddings, however we obviously got things wrong with your registry.

As you know, after discussing this with you in person at your home while personally dropping off remaining gifts. Our main issues were:

1. Some products arrived late - We've stopped working with this particular retailer.
2. Funds didn't arrive in your expected period - We do have a small time delay in the process of closing accounts which is dependent on the verification of identity by the user, and your registry was closed over over Christmas which unfortunately delayed this process by an extra week but overall it was just under 3 weeks. Generally if a couple close their registry and respond quickly with the verification questions it takes approximately 7 - 10 days.
3. Unprofessional - Yes, we are extremely sorry, that this issue had to be escalated to management due to a poor process however we've retrained staff since then.
4. Fees - Yes we charge small fees for the wishing well service however we feel this is quite obvious to people upon setup and is absolutely nothing we wish to hide as we have the most competitive rates in the market.

We have have been in very close contact with you since we became made aware of the issue, all outstanding gifts were delivered (by us personally in some cases). From our conversations since you wrote this review, we are of the understanding that while disapointed about the issues (as we were), since we've been in contact things have been handled very professionally and that you were happy with how we dealt with all issues. You also said that you would be removing this review as everything was rectified and obviously we're not fraudulent as you've stated above. Everything we do is to ensure we make wedding planning as easy as possible and this is at the forefront of our business and successfully delivered to thousands of brides every month. At this point all I can say is that we've made significant changes to our gift registry product since and as you know we've done everything in our power to make you as happy as possible.

Kind Regards Matt

Rated 5 out of 5 stars

Easy Weddings featured a couple of my …

Easy Weddings featured a couple of my weddings (I am a wedding photographer) and they were an absolute joy to work with. Their site is beautiful and full of info for all the brides to be.

September 22, 2017
Unprompted review
Rated 5 out of 5 stars

Great website

Great website. They did a piece on one of our weddings which we were very happy with. They seem lovely.

September 11, 2017
Unprompted review
Rated 1 out of 5 stars

Beware if you are a business advertising here

I am writing as a business that advertised with Easy Weddings. I do not like leaving negative reviews but I feel I mustbfor the saje of other businesses thinking of advertising with Easy Weddings.
I was promised help with promoting my business plus networking and education events. None of these happened.
In a year of advertising I have not received any productive leads.
Communication from Easy Weddings was great while I was signing up with them and then became non-existent (including no replies to emails I sent them) except when one of my payments failed to go through! When I asked for help or complained about the service I received no reply. I cannot recommend this company. They appearred to only be interested in having my money.

August 2, 2017
Unprompted review
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Reply from Easy Weddings

Hi Sarah,

Thank you for your feedback on Easy Weddings.

I am very disappointed to hear you were unhappy with the service. I am going to take some time to look into your account and contact you directly to address your concerns. We take this sort of thing very seriously and of course always want to make sure we provide value to our customers.

Whilst having a quick look into your account I have noticed several attempts to communicate with you and responses to your emails, however I would like to make sure that this is the case, and see what we may have missed.

I will be in touch shortly, and happy to have a phone conversation with you directly to resolve your issues and see how we can help you moving forward.

Rated 5 out of 5 stars

It was great to work with Easy …

It was great to work with Easy Weddings!

Easy Weddings featured a 'Real Wedding' I photographed last year, it was lovely to hear from Akilah and the bride & groom were thrilled they were asked to be featured over on the blog - as was I of course!

They did a lovely write up and the layout for the pictures looked great! I look forward to collaborating with Easy Weddings again in the future!

June 26, 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant!

As a supplier, I have found Easy Weddings great to work with from the word go. Fantastic customer service and prompt, helpful communication at all times!

June 14, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent to work with

Akilah was curteous and efficient to deal with.
Easy Weddings wrote an excellent blog post about a wedding I photographed, they shared the blog on their social media platforms and I was very impressed with the quality and layout.
Look forward to working together again in future.

March 28, 2017
Unprompted review
Easy Weddings logo

Reply from Easy Weddings

Thank you for such kind words Dani, It's an absolute pleasure to feature your work on our blog and as part of the Wedding of the Year competition, Looking forward to the next collaboration!

Rated 5 out of 5 stars

Lovely and supportive

I have always loved looking at Easy Weddings for inspiration and reading the real stories, I found them very comforting and motivating! And since being in contact with Victoria about featuring my own wedding, I have been even more impressed with the site - I have always had patient and supportive responses to my emails, and have been made to feel like I am really cared about as an individual, which is somthing that I wasn't necessarily expecting given how busy I am sure everyone who works there is. I really appreciate it, and have recommended Easy Weddings to all my friends, regardless as to whether they're engaged/married or not! ☺

October 4, 2016
Unprompted review
Rated 5 out of 5 stars

Awesome wedding blog who genuinely support couples and suppliers!

Thanks so much for putting on the recent free wedding masterclass the SEO and web tips I picked up were invaluable and it was delivered perfectly by Sam. I wish I'd had time to spend with him the following day and hope that other suppliers took advantage of the advice he was keen to share. Also, Victorias support on promoting my work on the blog has been fabulous and one of my couples has a chance of winning a trip to barbados which would be epic!

Keep up the great work guys!

September 15, 2016
Unprompted review
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Reply from Easy Weddings

It was great to meet you Tim and have a beer with you at the masterclass. I am very happy you found the presentation informative and we'll look forward to seeing you for the next one!

Rated 5 out of 5 stars

Easy Wedding Masterclass

A great event for wedding professionals, well organised and a welcoming team from easy weddings. The masterclass was focused around SEO and there was a lot of useful tips. Thank you, and I look forward to the next one. Jess

August 10, 2016
Unprompted review
Easy Weddings logo

Reply from Easy Weddings

Great to hear you enjoyed yourself Jess! We look forward to seeing you again at the next event soon.It's fantastic to have so many wedding professionals together!

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