Eat Clean Reviews 568

Horrible food! Also cannot cancel and they keep charging me. Was hung up on the phone and then "no one is available"
CANNOT DELETE MY CC INFO!! On the website the trash can icon does not work, They have my info and I cannot remove it. Put a stop on my CC from them and now Im suing. BEWARE OF THIS COMPANY!!!

I’ve tried all the meal delivery services that offer prepared, dinner-in-3-minute meals. Eat Clean offers the best-tasting, healthiest food at very reasonable prices. This is the only service I’ve found that provides a selection of low-carb, low-calorie, low-sodium, preservative-free meals. Easy to use website with reminder to review your selections. Timely delivery notices with shipments that are never late or missing. I’ve had no need to contact customer service so I don’t know how responsive or helpful they would be. For me and from now on, Eat Clean is the only food delivery service I’ll be ordering from.

The quality surpasses the competing food delivery services.

I am furious. Somehow while trying to subscribe to clean creations I inadvertently subscribed to Eat clean. Realized immediately, called but They charged me $85 even though I had not selected a single meal and initially would not refund my money. It feels like a scam and I am suspicious how I got onto their site. I am disputing with my credit card company. Buyer beware.

Missing meals. Customer service with poor English skills. Paid $12 for a trail mix SNACK.

My first month of Eat Clean meals has gone very well. The meals have been well done and delivered on time with no major issues. It can be challenging delivering to my senior 62+ building, but they are managing to be on time and have the meals delivered to my apartment door. Beyond that, out of 6 meal delivery services I have tried, Eat Clean is the best rival to Factor 75 (who could just not find a way to deliver properly). Thank you!

I liked the food. I paused it because I over ordered. I will like order again.

Don’t buy from this Company. I signed up and they charged my card before I even saw the meals. I canceled online and via phone call. Been waiting for a refund for 14 days and still haven’t received it. Then they charged my card again today! I have never received a box. They have stolen 200.00. After calling they sent me to voicemail and then just sent my calls to hold over and over until I hid my number and they answered and gave me the run around! Don’t waste your time OR money!

I ordered 3 times from this company. 2 out of the 3 times the food came not cold enough. I had to throw it all away for safety reasons. The gel pack was busted open in the box and took 4 days to get to me. I’ve tried to call and email many times to get a refund but I keep getting the runaround with them saying”they are escalating the matter to the manager”. They also sent me an order that I didn’t order and charged my card for that. Guess how that went when I asked for refund? I will NEVER order from this company again.

Worst experience ever - avoid at all costs. I didn't mind the first few deliveries despite receiving the wrong meals a few times. But recently they stopped delivering my meals and customer service will not respond. In my book that is considered THEFT.

The dishes taste great (dinner and breakfast), and are low in calories. I'm impressed! My only feedback is that the plans require so many meals and I can't eat them all in the alotted time.

I would give it a zero if that were on solution. First order arrived 2 days late and was completely soggy from sitting in the box with melted ice. It also had one of the meal selections wrong. I eat keto and they delivered a non-keto meal. This week came and again a non-keto meal arrived rather than my selection. Customer service was useless. They offered nothing but a sorry. Would refund the wrong meals or swap out and send the right meal. At the price you are paying, they need to get it right. Even McDonalds would replace your order if they made the wrong thing for you!! And not once, but twice….I have little confidence in their QC when packing.

Good food short prep times and is very convenient, with my schedule I barely have time to sleep let alone shop and meal prep , plus I've lost eight pounds lol .

I should have read reviews before ordering, but I didn’t. My experience has been frustrating to say the least. I called to ask bout expected delivery because the website does not indicate tracking numbers, or delivery times. After three hangup calls from a number that I did not recognize, I called it back. I had left messages for customer service and then recognized the number as customer service. Why they would hang up and not leave a message, I’m not clear. I finally was able to speak with a young woman who advised me that the meals would be at my home by 8 PM. Then while still on the same call, she said maybe five, maybe four. That should’ve been my second clue. At 3 o’clock I received an email that said that my order had arrived. I checked outside, and there was no order. I viewed the photographs, and they were not my house. So I contacted customer service. The customer service representative, who was the same young woman that I had spoke with earlier, sent me photographs and said this was my address. I do know where I live, and this was not my address. Then she asked me if I, or someone else had put in my address on my account. I explained that on my account the address was correct, and that on their delivery map it showed the correct house. But that wherever the order was delivered, was not the right house. She said she would have someone return my call that day. By 9 PM, I have not heard from anyone. By 8 AM the next day, I still have not heard from anyone I will be pursuing this further suffice it to say, stay away from this company. They obviously do not know what they are doing.

The food is good but plant based is too limited

Everything is yummy and arrives cold.
I am a senior and do find the box is very heavy when lifting off the ground. Is there any way to request box be put on bench next to door when delivered?
I also wish there were more vegetables with the meals

They STEAL your money and then NEVER refund you or answer your calls and emails!!!! They email back saying they will refund you in 10-14 days and then ignore you! I cancelled my subscription in Feb 2025…still no refund and it is almost June!

I had a terrible experience with Eat Clean Meal Delivery. One order arrived damaged and inedible, and another was charged to my account before the deadline even though I canceled it on time. I was promised a refund multiple times but never received it—it's been months. I called several times, but no one answered, and my support ticket was closed without resolution. Very disappointing service. I do not recommend this company.

This is not the first company I have used for meal delivery, but I can say by far that it is the worst. They have no tracking system to show you when your food is going to be delivered. According to my account, my food was scheduled to be delivered on Monday, May 26th. It never showed up. As of Tuesday night at 8:30 the food was still not delivered and I had no way to know where the food was, yet they had collected my money. When I woke up Wednesday morning to go to work, the box of food was outside my garage. I have NO IDEA when the food was delivered, or if it sat out all night. I unpacked it and the ice was warm, so all of the meals had to be thrown away. Additionally, when I looked at what they'd sent me, none of it was what I actually ordered! Cancelled my subscription IMMEDIATELY. I left a voicemail to complain to try to get my money back and no one has called me back.

Meals were good; not great. Quality was good and variety was nice. Preparation simple and quick. At the initial discount pricing the value was appropriate. On an ongoing basis, purchasing at the non-discounted normal pricing, I would consider the value to be expensive.