Eat Clean Reviews 571

Absolutely dreadful company to deal with .. I placed an order on Feb 18 after reading about their ‘wonderful’’ menu but payment was required before you could view the menu . That should have been a red flag but I didnt like it so cancelled within 5 mins with a promise of a refund on my next statement and two months later I am still waiting.
I have called and emailed several times and everytime they are very sorry and will escalate it to the manager which of course never happens .
So beware .. they take your money and run …

Meals are slop from a bucket. Customer service is incompetent. They still have my money in my wallet and they say I don't. Get every transaction number id. Going to claim fraud to get my money back thru bank.

Terrible customer service . The reps are incompetent . They hang up on you when you ask to speak to manager . They sent me food items that were not gluten free. The items were not labeled gluten free when they were supposed to be

The food was honestly just well place together and a good combination.

Options are solid, food tastes good, delivered on time. no issues so far.

Never delivered my product. Stopped responding. Stole my money and I’m currently working to dispute the charge on my cc. They give you no actual tracking for your order and conduct all corrective business via telephone probably so you don’t have a paper trail. Never again and will make sure everyone I know never orders from this company. Just look at the reviews complaining of the exact same thing! And pay attention to the 5 star reviews. Barely any details and very generic bc they are obviously FAKE. This company needs to be put out of business.

Horrible customer service! I would not recommend this meal service to anyone. Still trying to get a my refund I was promised. There are so many other companies, I have tried a few, I would go with any others over Eat Clean.

I canceled before the monthly period charge and was still charged for two weeks of food that was NEVER DELIVERED. I emailed them 3 times for a refund and was told "this has been escalated to upper management and we will get back to you". Two weeks later, I have not received a response from anyone. I called yesterday and was told the supervisor was not in today and would call tomorrow (today). I never received a call. I had to call my bank to dispute the charge. Shady business.

STAY AWAY FROM THEM.

I love how easy and fast it is to order. It’s also super helpful when I have extremely busy weeks and can’t just run to the store.

I trust them with all meals! Everything delivered is always perfect, never had an issue!

Very communicative and timely. I have never used this type of service before but I will for sure keep using it!

The best keto and paleo meals I’ve tried. A lot of gluten free options. Customer service was very prompt in responding to any questions that I had.

I’ve tried a lot of meal prep services, but Eat Clean is on another level. The food is fresh, flavorful, and perfectly portioned, making it easy to stay on track with my health goals. Whether you’re looking for high-protein, low-carb, or balanced meals, they have something for everyone—without sacrificing taste.

Absolutely love this meal prep service! Delicious, fresh, and perfectly portioned meals that make eating healthy effortless. Convenient, flavorful, and totally worth it

Four out of ten meals were wrong and one was missing. They ignore my emails and customer service puts me on hold for 30+ minutes then hangs up on me?? Tried to get credit or a refund and I'm completely ignored.
The food received was not good, made me feel nauseous. Doesn't seem to be portioned out correctly either. Scummy company.
Look at the other one star reviews, same or worse experiences than me. Got a new debit card because this company can't be trusted with your money.

Food was alright. Made a decision between them and Tempo because they lied about refunding an order. My sister has been trying to get a refund for sending the wrong meals for the last 2 months due to sending the incorrect amount of meals.

Do your research before using them. Apparently the business is involved in various lawsuits right now according to some reviewers here. You can just scroll past the fake five star reviews and read the one stars. Any business that has a disparity between five and one stars means the business is probably buying reviews or using peoples accounts to leave positive reviews, just saying...

Amazing food and customer service. I tried several other companies and this is the only one to provide immediate assistance to questions I had. My first delivery went smooth and I’m now looking forward to my second delivery. By the way they offer GLP-1 balanced meals as well.

Great food and their customer service was extremely helpful.