Spoke to a guy called Trevor regarding my recent enquiry 28/07. What can I say he new exactly how to assist very polite I was quite surprised to be honest......Give the guy a pay rise because if that'... See more
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Ebenegate is a leading managed service company that specialises in supporting clients during their insolvency journey. We’ve helped over 185,000 people manage their debt through solutions such as Individual Voluntary Arrangements, Protected Trust Deeds and the Debt Arrangement Scheme.
United Kingdom
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Spoke to a gentleman called Sarvesh, he was very helpful in providing me with the information I asked for. He sent me what I needed and double checked i had received it. He was pleasant and polite.
5* customer service from Ishitah. Answered all my questions with great knowledge. My phone call to her lasted no longer than 5 minutes and all issues were resolved. Thank you so much!
Neelesh Keesoondoyal was so helpful and lovely to speak to, he solved my issue immediately and with excellent customer service,
Thank you.
Neelesh Keesoondoyal was brilliant this morning in helping with my query. Very reassuring, prompt in resolving the issue and very polite. The call was no longer than 5 minutes! Best customer service at Ebenegate that I’ve experienced but they’re all great!
Very helpful, made everything clear and easy to understand
Sandhya was very professional, curtios and explained to me how things will move forward.
She was very pleasant and helpful. Really happy with her service. Thank you Sandhya.
Trevor was really helpful and made asking advice and help really easy and unstressful with no judgement
I speak to one of the staff of creditfix Ishitah Jeebun, she politely answer my inquiry this afternoon, she is very kind person and she explain to me very well. She done a good job. I am also thankful this company they are very supportive the time I was with them. I really appreciate their kindness towards their customer. I highly recommended this company and the staff are great.well done
Customer service was very professional and curitous and explained the closure proceedure. However I would have provided 5 stars but I am disapointed as I was informed that the closeure process will take up to 6 months to finallise.
I spoke to a lovely lady called Ruth who answered everything and very understanding puts people at ease
Ruth did everything I asked for and provided an excellent advice.
SANHYA NOWBUTH WAS VERY HELPFUL.MY SITUATION IS NOT GOOD AS I LOST MY JOB OF 30 YEARS.I SAID I WOULD STRUGGLE TO PAY THIS MONTH AND SHE ALLAYED MY FEARS.
I contacted Ebenegate recently regarding some questions and concerns I had about my IVA and I was helped by Ruth Sefali. I just want to say what a fantastic experience it was. Ruth was absolutely wonderful. She was incredibly professional, took the time to explain everything clearly and was such a great help throughout our conversation. It’s so reassuring to deal with someone who truly cares and knows their stuff. I can’t thank her enough. Highly recommended.
I spoke with Trevor from Customer Service this afternoon. Called for help and was very scared at the time of what's gonna happen next. Trevor quickly reassured me that he will sort this for me and done everything while still on the phone. Just perfect! Thank you so much for your help!
I am very happy from service I received today
I spoke to Vidhee Boyjoo, she was very helpful, and explained all well to me.
Glad she made me understand what next after all my Debt paid off.
Just want to thank her for her service and kindness.
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