EC-Council Reviews 

2,280
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,514 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the support staff for their helpfulness and quick responses, often highlighting individuals for excellent assistance. The customer service team is frequently noted for being compassionate, knowledgeable, and effective in promptly resolving issues. Many appreciate the engaging and informative learning experiences, citing quality instructors and course content for a positive overall user experience. However, some customers noted that course materials could be too lengthy or lack sufficient practical, hands-on experience for real-world scenarios. A few others also felt that customer support communication was inconsistent, with generic responses or aggressive sales tactics, leading to frustration.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and professionalism... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as awesome, good, and... See more

Response time

Customers consistently note positive experiences with response time, praising prompt and quick responses,... See more

Service

Reviewers highlight positive aspects of service, noting that support has been first class, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was in a problem. Tarun responded to my call. He not only understood my concern but also acted promtly and came out with a supportive solution thereby relieving me out of my worries. People like hi... See more

Company replied

Rated 5 out of 5 stars

I connected with Susan regarding expiry of my lab access, she out of good will extended my lab access. Thats very great help, and it didnt even make me wait for long time. Thank you so much for this s... See more

Company replied

Rated 5 out of 5 stars

The gentleman in Ray Support listened to my issues with login and the exam, answered many questions, and walked me through the steps to resolve them. More than expected, the help was great and unders... See more

Company replied

Rated 5 out of 5 stars

I recently sat an exam with EC-Council and had issues on my initial exam. I found EC-Council support team from to be very helpful start to finish. Their support team provided me with a retak... See more

Company replied


Company details

  1. Technical School
  2. Education Center

Written by the company

EC-Council is the creator of the globally renowned Certified Ethical Hacker (CEH) program. Founded in 2001 in response to the cybersecurity challenges highlighted by 9/11, EC-Council is dedicated to equipping professionals with the training and certifications needed to safeguard corporations, governments, and organizations worldwide.  EC-Council today offers over 600 training programs, certifications, and degrees covering a wide spectrum of cybersecurity topics, including Certified Ethical Hacker (CEH), Computer Hacking Forensics Investigator (CHFI), Certified Penetration Testing Professional (CPENT), Security Analysis, Threat Intelligence, and Information Security. EC-Council's certifications are recognized worldwide and have received endorsements from various government agencies including: The US Federal Government via the GI Bill National Security Agency (NSA) and the Committee on National Security Systems (CNSS) ISO/IEC 17024 Defense Department Directive 8140 With over 350,000 professionals certified globally, EC-Council is relied upon by seven of the Fortune 10, half of the Fortune 100, and intelligence communities across 150 nations. 

EC-Council | Equipping Cybersecurity Pros with Certifications | Creators of the Certified Ethical Hacker (CEH)

Written by the company

Cybersecurity is at the core of today’s digital landscape, and staying ahead demands the right expertise and credentials. EC-Council’s globally recognized certifications empower professionals with practical, hands-on skills to combat real-world cyber threats effectively. Designed by industry experts, these programs ensure learners stay ahead of emerging security challenges and evolving attack vectors. The Certified Ethical Hacker (CEH) v13 represents a breakthrough in cybersecurity education, integrating artificial intelligence (AI) into its comprehensive curriculum. With flexible learning formats—self-paced, live online, and in-person—EC-Council enables professionals to upskill on their own terms. Whether entering the field or advancing in cybersecurity, the right training with EC-Council opens doors to new opportunities in this high-demand industry.

Contact info

Promotion box for EC-Council

CCT Scholarship Program

Start your cybersecurity career with EC-Council's CCT Scholarship!

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,280)

1,477 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very good content

February 13, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Shiddharam,

Thank you for your positive feedback! We're thrilled to hear you found the content well-organized and impactful. At EC-Council, we strive to provide training that empowers learners to achieve their goals and thrive in the cybersecurity field. Wishing you continued success on your journey!

Best Regards,
EC-Council.

Rated 5 out of 5 stars

Varden was extremely helpful in…

Varden was extremely helpful in consolidating duplicate accounts after I accidentally opened a second one. He consolidated my accounts and my certifications quickly and professionally.

June 12, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Kurt,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our support team. At EC-Council, we strive to provide timely and effective assistance to help resolve any issues and ensure a smooth experience for our users. We’re happy to know that our support team has been able to build your trust and confidence.

Wishing you continued success on your journey!

Best regards,
EC-Council.

Rated 5 out of 5 stars

Superb support

Had a few issues with getting my exam voucher and then an issue with my learning materials expiring (my fault) but each time, the support has been first class.

It can be incredibly frustrating and stressful ahen trying to revise, so it is really welcoming and refreshing to experience such good support, so thank you!

June 12, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Dean,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our support team. At EC-Council, we strive to provide timely and effective assistance to help resolve any issues and ensure a smooth experience for our users. We’re happy to know that our support team has been able to build your trust and confidence.

Wishing you continued success on your journey!

Best regards,
EC-Council.

Rated 5 out of 5 stars

nice

my questions were answered on time.

June 12, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Arbër,

Thank you for your rating! We’re glad to hear about your positive learning experience with us. At EC-Council, we provide high-quality education that makes a real difference.

Best of luck as you continue to grow in your career!

Best Regards,
EC-Council.

Rated 5 out of 5 stars

Great platform for education.

June 12, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Primoz,

Thank you for your wonderful feedback! We're delighted to know that you had a great learning experience on our platform. At EC-Council, we are committed to delivering high-quality training that helps learners excel in the cybersecurity domain. Wishing you continued success on your learning journey!

Best regards,
EC-Council.

Rated 5 out of 5 stars

I was assisted by varden for the Exam…

I was assisted by varden for the Exam Scheduling and he assisted me with clear direction for scheduling and i am very much happy with his assistance

June 12, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Kavinesh,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our support team. At EC-Council, we strive to provide timely and effective assistance to help resolve any issues and ensure a smooth experience for our users. We’re happy to know that our support team has been able to build your trust and confidence.

Wishing you continued success on your journey!

Best regards,
EC-Council.

Rated 5 out of 5 stars

Fast response and clear instructions

Fast response and clear instructions were provided to resolve the issue. Special thanks to Hammy for the excellent support and assistance throughout the troubleshooting process.

June 10, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Izzat,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our support team. At EC-Council, we strive to provide timely and effective assistance to help resolve any issues and ensure a smooth experience for our users. We’re happy to know that our support team has been able to build your trust and confidence.

Wishing you continued success on your journey!

Best regards,
EC-Council.

Rated 5 out of 5 stars

Effective

The instructor is well verse on the topic and has vast experience

June 8, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Kamarul,

Thank you for your kind words! We're glad to hear that you had a positive mentoring experience. At EC-Council, we strive to provide quality guidance and education to help learners succeed in their careers. Wishing you all the best in your journey ahead!

Best Regards,
EC-Council.

Rated 5 out of 5 stars

Very helpfull.

Very helpfull. My issue got resolved quickly.

June 11, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Siddhant,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our support team. At EC-Council, we strive to provide timely and effective assistance to help resolve any issues and ensure a smooth experience for our users. We’re happy to know that our support team has been able to build your trust and confidence.

Wishing you continued success on your journey!

Best regards,
EC-Council.

Rated 5 out of 5 stars

Tech support help - Sid

The representative was very helpful and he resolved my issue and educated me about the process quite efficiently.

June 10, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Ashish,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our support team. At EC-Council, we strive to provide timely and effective assistance to help resolve any issues and ensure a smooth experience for our users. We’re happy to know that our support team has been able to build your trust and confidence.

Wishing you continued success on your journey!

Best regards,
EC-Council.

Rated 2 out of 5 stars

Not Value for Money — Better Go for eJPT or TryHackMe Certification

Its not value for for money to do this exam instead of it you go with This exam is not really value for money. The price is high compared to the practical learning and recognition you get. Instead of spending money on this, I would recommend going for eJPT or TryHackMe certification, as they provide better hands-on experience, practical labs, and more useful skills for beginners in cybersecurity.
ejpt or THM certification

June 10, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Rahul,

We understand your concern and appreciate you bringing this matter to our attention. At EC-Council, we take such situations very seriously, as it does not align with the standards of excellence we strive to uphold.

To resolve this swiftly, we request you to share your phone number and email ID with us, at support@eccouncil.org. Rest assured, we will prioritize your issue and work diligently to help you.

We value your trust and are committed to making this right.

Best Regards,
EC-Council.

Rated 5 out of 5 stars

Ramiro Pulgar is an Excellent Instructor

June 9, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Nelson,

Thank you for your kind words! We're glad to hear that you had a positive mentoring experience. At EC-Council, we strive to provide quality guidance and education to help learners succeed in their careers. Wishing you all the best in your journey ahead!

Best Regards,
EC-Council.

Rated 5 out of 5 stars

Nice course to build knowledge in…

Nice course to build knowledge in ethical hacking, but make sure start the course with some knowledge in linux and networking.

June 9, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Vikrant,

Thank you for your positive feedback! We're thrilled to hear you found the content well-organized and impactful. At EC-Council, we strive to provide training that empowers learners to achieve their goals and thrive in the cybersecurity field. Wishing you continued success on your journey!

Best Regards,
EC-Council.

Rated 5 out of 5 stars

It help me to understand the basics and…

It help me to understand the basics and about cybersecurity

June 9, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Rilwan,

We truly appreciate your kind words! It’s wonderful to hear that you had a great experience. At EC-Council, we are committed to providing top-notch education that empowers professionals like you. Wishing you continued success in your journey!

Best Regards,
EC-Council.

Rated 5 out of 5 stars

I connected with Susan regarding expiry…

I connected with Susan regarding expiry of my lab access, she out of good will extended my lab access. Thats very great help, and it didnt even make me wait for long time. Thank you so much for this support.

June 9, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Manasi,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our support team. At EC-Council, we strive to provide timely and effective assistance to help resolve any issues and ensure a smooth experience for our users. We’re happy to know that our support team has been able to build your trust and confidence.

Wishing you continued success on your journey!

Best regards,
EC-Council.

Rated 5 out of 5 stars

It is always a gr8 experience to…

It is always a gr8 experience to contact EC Council, the technical staff is very well spoken and have deep knowledge of the issues faced by Students. special mention of Susan this time. It was a smooth experience to share my issues with her and the quick solution she provided. thanku Susan

June 8, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Raj,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our support team. At EC-Council, we strive to provide timely and effective assistance to help resolve any issues and ensure a smooth experience for our users. We’re happy to know that our support team has been able to build your trust and confidence.

Wishing you continued success on your journey!

Best regards,
EC-Council.

Rated 5 out of 5 stars

INSIGHTFUL & KNOWLEDGEABLE NETWORKING…

INSIGHTFUL & KNOWLEDGEABLE NETWORKING EVENT

June 8, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Vivek,

We truly appreciate your kind words! It’s wonderful to hear that you had a great experience. At EC-Council, we are committed to providing top-notch education that empowers professionals like you. Wishing you continued success in your journey!

Best Regards,
EC-Council.

Rated 5 out of 5 stars

Great suuport expeirence.

Great suuport expeirence.
issues have been dealt with rapildly and efficiently.

Supported by
Varden (EC-Council Support )

June 7, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Kvish,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our support team. At EC-Council, we strive to provide timely and effective assistance to help resolve any issues and ensure a smooth experience for our users. We’re happy to know that our support team has been able to build your trust and confidence.

Wishing you continued success on your journey!

Best regards,
EC-Council.

Rated 4 out of 5 stars

The Lab sessions

The Lab sessions are interactive, engaging, fun and easy to follow

June 7, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Chamaka,

We appreciate your kind words! We're glad to hear that you enjoyed the labs and found them valuable in your learning experience. At EC-Council, we strive to provide hands-on training that makes a real difference. Wishing you continued success in your career!

Best Regards,
EC-Council.

Rated 4 out of 5 stars

Great Service Experience

I have great experience with EC Council,
Specially that Sid the Information Technical Support Manager. Assets me to handle a scheduling exam issue during tuff business tasks to achieve the project objectives. and this really help between previous 3 agents they closing the normal script with me.

June 5, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Ahmad,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our support team. At EC-Council, we strive to provide timely and effective assistance to help resolve any issues and ensure a smooth experience for our users. We’re happy to know that our support team has been able to build your trust and confidence.

Wishing you continued success on your journey!

Best regards,
EC-Council.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look