EcigZoo Reviews 

611
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Great product range, delivery options and rapid delivery. I’m a long term customer and have never had any issues with the company. When problems have been encountered they are quick to respond and hav... See more

Rated 5 out of 5 stars

Used ecigzoo for the first time and certainly won't be the last. I ordered my efest LUCv4 charger along with a few other bits on Friday afternoon around 3ish and they arrived first thing Saturday morn... See more

Rated 5 out of 5 stars

Just been in to the Peterborough store. My first impressions were that this is a proper vape shop! The staff were super helpful and friendly, especially the big fella that served me, (can’t remember h... See more

Company replied

Rated 5 out of 5 stars

I ordered a bottle of 72mg nicotine in a VG Base I ordered using standard first class (the cheapest option XD) and it came in 3 working days, score! Definitely recommend I have ordered previ... See more

Company details

  1. Electronic Cigarette Store

Information provided by various external sources

Started and staffed by ex-smokers, now vapers, back in 2012. Our aim at EcigZoo is to offer a great service with prompt dispatch and good prices. We stock a full range of e-cigarettes, mods, e-liquids from all the main manufacturers.


Contact info

5.0

Excellent

TrustScore 5 out of 5

611 reviews

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5.0

All reviews

(611)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service

Products are dispatched very quickly - in my experience so far, the same day with email verification so items arrive as soon as the following working day.

Packaging is robust.

As for products and pricing, the quality of both products and service and sheer value have made this company my default 'go to' online store.

July 27, 2015
Unprompted review
Rated 5 out of 5 stars

Tobacco Blend 100ml

I have been vaping for only 2 weeks after smoking about 40 ciggies a day for the best part of the last 50 years. I found this blend very similar to tobacco and it produces plenty of 'smoke' which I like. Service from ecigzoo was first class on my first order and I expect they will be my main supplier in future. Price for the 100ml bottles is very good.

July 17, 2015
Unprompted review
Rated 5 out of 5 stars

Best out there

Nicest products, best delivery prices, polite and friendly customer services. Hard to compete with! I wouldn't go anywhere else!

July 16, 2015
Unprompted review
Rated 5 out of 5 stars

Service

Great service from start to finish! Would definitely recommend to friends & family.
Thank you

June 12, 2015
Unprompted review
Rated 3 out of 5 stars

overpriced vg nic base

On a whole im happy with the company:-) product and delivery times :-) but the product is over priced as I since brought double amount of equally good quality for a pound more ie ecigzoo charged 23; 99 for 100ml of nic base in vg
And my local vape shop charged me 24:99 for 250ml. Nuff said really .:-(

May 10, 2015
Unprompted review
EcigZoo logo

Reply from EcigZoo

Thank you for your review. We cant really comment on the price some shops sell their base liquid or the quality of others. We have recently checked our prices and found them comparable with many reputable shops. We know some shops sell cheap base liquid, It is possible for us to buy in cheaper base and lower the price we sell however we use a well-known quality supplier whereby we can be assured of ingredients, quality, strength and safety which comes first for us. We will take on board your feedback when we next select suppliers.

Rated 5 out of 5 stars

Highly Reccomended

I Have been buying from Ecigzoo now for quite a while and can not rate them highly enough, from any issues to 1st class delivery, you will not be disappointed with their service and products. Great value too :)

April 30, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Have ordered several times from ecigzoo and have always been happy with the service

April 27, 2015
Unprompted review

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