Eco4 energy saving Reviews 

115
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally efficient service and remarkably quick turnaround times experienced from the initial application right through to the final installation. People are also very happy with the incredibly helpful staff who guide them step by step through the entire process and keep everyone always fully informed. Some reviewers were not happy with communication gaps occurring after the installation or experienced frustrating delays when trying to resolve subsequent queries. A few customers also mentioned encountering unexpected communication difficulties or minor practical issues regarding the installation work left behind.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast installations of boilers and... See more

Staff

Users describe positive interactions with staff members who are consistently described as friendly, helpful,... See more

Customer service

Reviewers express great satisfaction regarding customer service, highlighting that certain staff members are... See more

User experience

Reviewers highlight positive aspects of user experience, expressing strong satisfaction with the quick, easy,... See more

Product

People report positive experiences with product, highlighting superb new boilers, loft insulation, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing and helpful company. The application process was easy and fast. Great communication and quick responses to all my enquiries. My little one and I used to live in a freezing cold flat with... See more

Company replied

Rated 5 out of 5 stars

A Big Thank you to Slater who helped me with my enquiry, which led me to getting new radiators loft insulation trickle vent and fans. I’m so happy with the work that was carried out by Bobby and... See more

Rated 5 out of 5 stars

From start to finish we had excellent service, very little mess considering the work we had done. Connor was our go to guy when we had any questions and he helped us through the whole process.

Rated 5 out of 5 stars

This post is in relation to a grant allowing free energy saving improvements to a rented property. I dealt with Slater at the company who was outstanding. I was contacted for all the evidential paperw... See more


Company details

  1. Solar Energy Company

Written by the company

Apply today to have your old & inefficient boiler replaced for FREE. Many people now qualify for free Boiler Grants under the 2023 Government’s ECO scheme.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

115 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(115)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

FANTASTIC NEW BOILER!!!

I have just had a worcester greenstar 4000 condensing boiler fitted under the eco4 government scheme costing me absolutely nothing!! At first I thought it can't be true but it is. There are loads of companies out there offering this service so I did my research and came across eco4 energy saving. They had only 5* reviews so decided to go with them. The service they gave me was faultless. Communication was excellent and the guys were very friendly. I would definitely recommend this company if you qualify for a new boiler. Thank you Harris for the great work. One very happy customer 😀

December 15, 2023
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Rated 5 out of 5 stars

Top company

Harris was brilliant at helping me get this done. Work was done at a high standard from all companies involved. I’m very happy with what they have done and I would recommend this company to anyone! Thank you all

December 15, 2023
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Rated 5 out of 5 stars

Very helpful and very fast service

Very helpful and very fast service. Within two weeks of sending my application details over I had a new boiler and loft insulation!
I had some problems the following day and the team were incredibly helpful and resolved everything the same day!

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Very pleased…

Very pleased with service and speedy installation would highly recommend!!….

November 29, 2023
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

On behalf of Eco4 Energy Saving, I would like to thank you for using us for Eco4 Grants, and your feedback is appreciated.

Rated 5 out of 5 stars

amazing…

amazing…
This company has been extremely amazing and quite helpful. I have had a brand new boiler installed with loft insulation free of charge on this Eco4 grant. The team has been extremely amazing and very helpful. Very reliable and professional team. Thank you a million for all the help and support you have provided, I am very happy with the work completed.

November 18, 2023
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

We’re thrilled that you were satisfied with our services. Your feedback is appreciated.

Rated 5 out of 5 stars

This company has been extremely amazing…

This company has been extremely amazing and quite helpful. I have had a brand new boiler installed with loft insulation free of charge on this Eco4 grant. The team has been extremely amazing and very helpful. Very reliable and professional team. Thank you a million for all the help and support you have provided, I am very happy with the work completed.

September 29, 2023
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

Thank you for your valuable feedback. We are thrilled that the Grant suits your needs. We take great pride in our work, and our sincerest hope is that it helps each one of our customers accomplish their goals.

Rated 5 out of 5 stars

AMAZING Team Brendan,Harris and team

AMAZING,FANTASTIC TOP Team Harris ,Brendan and the Team . I can highly recommend this full team and company 110% from start to finish .No stress just left in Harris and Brendan capable hands to deal with everything. These guys got me a full grant top of the range combi boiler, cavity wall, loft and fans the work completed is very tidy and the guys clean up. Customer service from Brendan and Harris is fantastic and the team of lads to complete jobs is outstanding. Highly recommend this company .Definitely give them a call and don’t miss out getting your house nice and warm. I give them 110% .

September 20, 2023
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

Thank you for your valuable feedback. We are thrilled that the Grant suits your needs. We take great pride in our work, and our sincerest hope is that it helps each one of our customers accomplish their goals.

Rated 5 out of 5 stars

Efficient

Efficient. Good communication

September 19, 2023
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

On behalf of Eco4 Energy Saving, I would like to thank you for using us for Eco4 Grants, and your feedback is appreciated.

Rated 5 out of 5 stars

Eco 4 Boiler installation

Everyone we dealt with were great, from Leon who did the initial assessment to the guys who came and did the work, who were on time, clean, tidy and professional.

July 20, 2023
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

On behalf of Eco4 Energy Saving, I would like to thank you for using us for Eco4 Grants, and your feedback is appreciated.

Rated 5 out of 5 stars

Boiler

I am very made up with my boiler and costumer service I received. I would highly recommend the company

June 27, 2023
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

We are so grateful for your kind words and 5-star rating!

Rated 5 out of 5 stars

Excellent service and very…

Excellent service and very professional.
Was kept posted throughout the whole process.
The whole process was very simple and quick.
Would recommend

June 23, 2023
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

We are so grateful for your kind words and 5-star rating!

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