EcoChile & EcoArgentina Travel Reviews 47

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I would like to give the highest compliments to Josefina Nahoe Mulloy. The island of Rapa Nui is an incredible place to visit, and Josefina totally made our trip even more awesome. Josefina is k... See more

Rated 5 out of 5 stars

Honeymoon to remember We used Ecochile to arrange our 3 week honeymoon in Chile. They booked everything for us and found some splendid boutique hotels. They also arranged all of our internal trav... See more

Rated 4 out of 5 stars

Ecochile is a reliable, professional agency to work with. Response time to emails were great and my friend and I had no issues the week we traveled. Pick ups at airports, hotels, etc. were on time. Al... See more

Rated 5 out of 5 stars

Memory of a lifetime, everything was discussed and communicated well despite being countries apart, whilst on holiday we needed to make some changes and could speak to somebody straight away and every... See more

Company replied

Company details

  1. Tour Operator

Written by the company

At EcoChile & EcoArgentina Travel, we are passionate about providing incredible luxury travel experiences to individual travelers and groups. We handcraft unique itineraries centered on your wishes using our local expertise. From action-packed adventure to luxurious relaxation, from wildlife spotting to authentic cultural exchanges, we make your travel dreams a reality in the most breathtaking places in Chile, Argentina, and Antarctica. Sustainability is at the heart of what we do - luxury travel should not be environmentally detrimental. We work exclusively with hotels and providers which actively protect the natural environment, which employ and benefit local communities and economies, and which celebrate local histories and cultures.


Contact info

4.8

Excellent

TrustScore 5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfectly planned & beyond our expectations

We had the perfect trip planned for us by Ecochile! They listened to what we wanted to do and incorporated everything into the amount of time we had. We loved all of the tours that were arranged for us. The guides were all very knowledgeable and friendly. All the hotels chosen we clean & comfortable. We expected to have a great trip, but this was above and beyond our expectations! Santiago, Valpariso, Punta Arenas and Torres Del Paine were all AMAZING!!!!

Ecochile representatives were always very reachable by phone and email throughout our trip with any questions we had about our itinerary. A special thank you to Oxana for meeting us at the airport & Marina for her help with booking everything. We also adore Javiera who took us on our own personal tour of Valpariso. She was such a lovely person and we loved spending the day exploring such a wonderful city with her. Thank you Ecochile!

We would love to come back to Chile (wished we could have stayed longer) and will definitely call you to help us plan our next trip!

December 18, 2018
Unprompted review
Rated 5 out of 5 stars

Honeymoon to remember

Honeymoon to remember
We used Ecochile to arrange our 3 week honeymoon in Chile. They booked everything for us and found some splendid boutique hotels. They also arranged all of our internal travel and many tours either with Ecochile staff or local agents. We had a wonderful time and will certainly use Ecochile again when we next travel from Europe to visit Chile.

A&F

September 5, 2018
Unprompted review
Rated 5 out of 5 stars

Enjoyable, creative and stress free experience!

Oxana was great putting together a seamless travel experience for us that took us where we wanted to go and set us up in great hotels. Her team made it easy to travel to and around Chile! The pickup at the airport- in fact, all our transportation- was friendly, timely and very helpful. All my dietary needs were met thanks to her attention. We had a great, fun and creative trip. I highly recommend Oxana and her team for planning a stress-free and enjoyable vacation!

August 18, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing and customized experience

We had a wonderful day hike in Cajon del Maipo. The scenery was beautiful, the equipment was in excellent conditions and very comfy. To our surprise, while we were enjoying the hot springs in the middle of the snowy mountains, the tour guide gave us some cheese and wine, and chocolate!!! That was just the best of it all.

June 12, 2018
Unprompted review
Rated 5 out of 5 stars

Great experience

We did 2 tours with Ecochile, both with very nice guides. We went to some beautiful places in the andes in small groups and the guides told us
a lot about the nature. Thank you again :)

May 27, 2018
Unprompted review
Rated 5 out of 5 stars

Patagonia

I recently booked a 2 week trip to Patagonia & Tierra del Fuego with EcoChile. The pretrip support I received was exceptional, my trip was customized perfectly to meet my requirements. Support during the trip was also amazing, my domestic flights were checked in for me and boarding passes emailed to me. We missed flights due to weather and the transfers were adjusted and waiting for us at the door. The trip was amazing, and the operators they picked were great as well. I can't recommend EcoChille enough.

April 27, 2017
Unprompted review
Rated 5 out of 5 stars

We had a fantastic day

We had a fantastic day , the guide was knowledgeable and helpful and very friendly. We loved the trip and recommend this company to everyone.

April 27, 2017
Unprompted review
Rated 5 out of 5 stars

Had a wonderful day!

Had a wonderful day!! We're not usually fans of organized tours, but the relaxed nature of the tour while still being informative and well paced made this tour exceptional! Can't wait to return to Chile and take another EcoChile tour!!

April 26, 2017
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Our guide was charming and we had a wonderful day hiking and visiting the hot springs!

April 26, 2017
Unprompted review
Rated 5 out of 5 stars

Best personalized day hike with airport pick-up! WORTH IT!!!

I had the best personalized hiking trip from this team!

I only had one day in Chile before a wedding and it was the day our overnight flight landed. Ecochile arranged to pick us up at the airport and created a personalized day hiking trip in the Andes before dropping us off at the Santiago hotel. I got to get out of Santiago with a Chilean guide, stop a local eatery to pick up some hiking snacks, and see the beautiful landscape along with a difficult but do-able hike. I had the BEST time.

I encourage everyone to book with Ecochile and I will be sure to do the same.

I love their dedication to protecting the environment. The guide was professional, well educated and provided detailed answers to all of our questions. Additionally, he took some fantastic photos that I will preserve our trip forever.

Thank you so much!

April 26, 2017
Unprompted review
Rated 4 out of 5 stars

Top Notch, but room to improve

Everything about the guide, the interaction, the value, etc. was top notch and I will certainly use Ecochile Travel the next time I'm down there.

The only reason I did not rate it 5-star is that when we were picked up from the airport, the guide pushed our luggage cart and in the confusion of getting in the car (after traveling all night on the plane), one of our small bags was left on the cart (there were three of us that should have caught that!!). But notably, the Echochile "welcome" sign was also left behind...so a bit more care/training in "transitioning with the client" would have made a big difference in our overall trip enjoyment...I lost a CPAP machine and other items worth nearly a thousand dollars and I slept poorly the rest of our trip. The guide was very gracious/understanding/remorseful and we drove back to the airport and he helped us find Lost and Found, etc.

April 26, 2017
Unprompted review
EcoChile & EcoArgentina Travel logo

Reply from EcoChile & EcoArgentina Travel

Thank you David for taking your time on leaving a message. We sure apologize for the situation occured with your small luggage. We have improved over the years, training our guides on different subjects and making sure they are service-focused and attentive to all matters.
We expect to organize your next trip to Chile, Argentina, Bolivia & Brasil!
Have a nice day!
Patricia

Rated 5 out of 5 stars

The Chilean landscape is stunning so …

The Chilean landscape is stunning so that was great but what made the trip for us was the tour guides. They really put themselves out to make the trip special and we also thought the price was very reasonable.
I tour a lot of the world as a professional and a tourist and I really rate this company.
Professor Catherine McDermott

April 26, 2017
Unprompted review
Rated 5 out of 5 stars

We had a great time in South America.

We had a great time in South America.

Bogota was crazy but also a fantastic place and we really enjoyed Cartagena.

But the best by far, over the two weeks, were the two days with Echochile and the time we spent with you.

The picnic we had up in Andes with Josefa and Javiera was unbelievable.

The history and culture we experienced on the walking tour around old Valparaiso was brought to life by Javiera.

They were two fantastic days and we learned so much about your country, it's history and culture.

We would never have known so many of things that you both told us and it was very much appreciated.

April 26, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look