Customer service was great, when you rang the contact phone number it was actually picked up by a real person very promptly and they were able to help with my query. The glazing was used for a sash w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ecoease responded quickly to the loss of our shipment and cut and delivered replacement secondary glazing. Thank you, Anne. Easy to install and very effective, we are very happy with the outcom... See more
Company replied
Still have NOT received the product nor any information re delivery date Since this review I have had great communication from EcoEase.
Company replied
Very straightforward. Everything arrived on time and in good shape. Installation takes a bit of time and care but we were able to install it all with no hitches. The windows look good and the glazing... See more
Company replied
Company details
Written by the company
Here at Ecoease we love speaking to our customers and work really hard to help and advise them as much as we can. Our aim is to offer the very best service possible along with a product that will make a real difference to the comfort of their homes. Our unique neatly-edged secondary glazing is highly effective, excellent value for money and incredibly easy to install. We offer an eco-friendly, long term solution which will reduce heat loss through your windows. This will help you to heat your rooms more effectively and in turn save you money on your heating bills. Ecoease secondary glazing will also reduce or more often completely clear up the condensation on your windows. Creating a pocket of static air between your cold glass window pane and the warmer PET glazing panel. Ecoease provides very effective acoustic insulation too - working as a baffle to reduce outside noise for a more peaceful home environment. Unlike many secondary glazing systems, Ecoease is discreet and unobtrusive with no permanent modification needed to your windows. As such it is perfect for Listed buildings and character properties as no planning permission is required. Ecoease allows you to keep the beauty of your old original windows whilst getting rid of the associated problems of heat loss and condensation. Finally Ecoease is extremely cost effective. It is a fraction of the price of double glazing. You don't create all of the mess and costly need for redecoration you would face on replacing your windows. It is incredibly easy to install - no tools are needed and you don't need to hire expensive tradesmen. It really is so easy! With our Measure to fit system you give us your sizes, following the steps from our simple measuring guide. We do all of the complicated bits. We make all of the necessary sizing adjustments, build the secondary glazing units and deliver them to your door. Fitting couldn't be easier as you simply remove the protective films and offer them up to you window frames. That's it! You are ready to start saving money and reducing condensation and outside noise. We would love to hear from you so please get in touch. We are customer advisors, not salespeople and will be delighted to help. Thank you for your time
Contact info
Unit 13, Earlstrees Court, Earlstrees Road, Corby, Northamptonshire, NN17 4AX, Northampton, United Kingdom
- 01536 446398
- sales@ecoease.co.uk
- ecoease.co.uk
3.9
Great
27 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to install and effective.
Ecoease responded quickly to the loss of our shipment and cut and delivered replacement secondary glazing. Thank you, Anne. Easy to install and very effective, we are very happy with the outcome.
We were uncertain about whether reducing our energy use with plastic panels was sensible but, given that they can be removed in the spring and set in place for winters to come, we got over it. The only reason this is not a five star review is the amount of additional plastic (protective sheets, bubblewrap and lots of packing tape) that goes into the shipping of these easily damaged panels. Finding sustainable packaging is going to be tough.
We are ordering more panels for other rooms today.
December 9, 2022
Reply from Ecoease
Thank you for your feedback. Packaging and shipping the panels safely is indeed the biggest challenge, especially without forcing the price up. We are exploring other options. Thank you for your second order
Fantastic product
Fantastic product, fantastic service.
We already have Ecoease installed in 2 rooms and just fitted them across a very large living room window (Victorian building so very high ceilings, single glazed windows - energy deficient nightmare!) Amazing difference.
Thank you!
November 21, 2022
Reply from Ecoease
Glad you are feeling the difference. Really happy to help.
I ha e used ecoease before and I’ve…
I ha e used ecoease before and I’ve used again they are the only company for these panels High quality accuracy and incredible difference in warmth
November 14, 2022
Reply from Ecoease
Thank you very much for your continued business Susie. So glad we are able to help warm up your home, especially on chilly days like today!
Reply from Ecoease
Thank you for your review Martin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.