ecoegg products Reviews 288

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness in cleaning clothes, even with tough stains and for sensitive skin. Many appreciate the environmental benefits and the long-term cost savings. People frequently mention the pleasant, gentle scents and the overall quality of the items, with some having used them for years. However, some customers also noted that the products might not clean as effectively at lower temperatures or for very light staining, and a few mentioned a lack of fragrance. There were also isolated instances of product damage after initial use, and some felt the fragrance was not entirely natural as advertised.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the eco-friendly nature and long-term... See more

Quality

Clients share positive opinions on quality, with many praising how well laundry products clean clothes, even... See more

Sustainability

People report positive experiences with sustainability, highlighting the eco-friendly nature of the products.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing eco-friendly switch! I just love my ecoegg with Fresh Linen scent, smells great and can't wait to try the other scents! A friend recommended this to me about a year ago and I've never looked... See more

Company replied

Rated 5 out of 5 stars

I have been using EcoEgg exclusively for about four years now and am so glad I switched. I have young kids who get into all kinds of messes, and I mean ALL KINDS, and the pellets have kept their cloth... See more

Company replied

Rated 5 out of 5 stars

Fab small company selling eco friendly products. Responsive to queries and helpful. Fab products that save you money long-term and are good quality. I have converted to Eco-egg for laundry now for ma... See more

Company replied

Rated 5 out of 5 stars

I have been using Ecoegg products for years after trying another laundry egg which wasn't as good. I was prompted by seeing drains full of undissolved washing powder. We have a small farm so lots... See more

Company replied


Company details

  1. Laundry

Written by the company

Ecoegg Products is a UK based manufacturer of sustainable and affordable laundry products. Established in 2008, came the trademark ecoegg Laundry Egg, a reusable washing system that is an alternative to conventional plastic bottled detergent. Helping to reduce plastic consumption, gentle on sensitive skin with a no nasties formula, and an affordable product - making eco accessible to everyone.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

288 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Goods arrived well packaged

Goods arrived well packaged, delivered to a neighbour as I was out.
This was a replacement for my first Eco Egg which I've had for some time and broke in the washing machine releasing the pellets. That was a fun job, collecting them all from the drum and seal.
Since I had no record of the original purchase I could not claim a replacement under the 10 year gurantee.

November 8, 2024
ecoegg products logo

Reply from ecoegg products

Hi Archer,
Thank you for leaving a review and for sharing your experience with Ecoegg. We're sorry to hear about the issue with your first Laundry Egg. We’d love to help resolve this for you.

Please contact us directly at hello@ecoegg.com, and we’ll do our best to sort this out for you.

Thank you again for your support and for being a valued Ecoegg customer.

Best regards, Ecoegg Team

Rated 5 out of 5 stars

Please don't keep sending this nomsense

I ordered an Egg and you delivered it without any fuss. What can be said about that?

November 9, 2024
ecoegg products logo

Reply from ecoegg products

Thank you Ted for the 5-star review! 🌟 We're so pleased to hear that your Ecoegg arrived smoothly and without fuss—exactly how it should be! 😊 Happy washing! 🧺✨

Rated 5 out of 5 stars

Pleased with order

Ordered as a replacement for egg I have been using for years. Usually add a few drops of essential oil to my washing machine. Pleased with order.

November 5, 2024
ecoegg products logo

Reply from ecoegg products

Julia, thank you for your 5-star review! 🌟 We're so glad to hear you've been using your Ecoegg for years and that you're pleased with your replacement order. Adding essential oils is such a great idea for a personalised touch! 💚 If you ever need anything or have more feedback, we’d love to hear from you. 😊

Rated 5 out of 5 stars

Great product

Great product, quick delivery

November 12, 2024
ecoegg products logo

Reply from ecoegg products

Thank you so much for the great review 💚

Rated 5 out of 5 stars

Great product delivered swiftly and…

Great product delivered swiftly and well packaged.

November 12, 2024
ecoegg products logo

Reply from ecoegg products

Thank you so much Edith for your 5-star review! 🌟 We're thrilled to hear you love our product and appreciated the swift delivery and packaging. 😊

Rated 5 out of 5 stars

Impressed!

Loved my ecoegg for a while so tried some new products - the scent boosters are so good in particular Fresh Linen, the scent lasts on your clothes much longer than other big brands, really impressed! Great innovative products that seem to actually work, and good quick delivery

November 13, 2024
Unprompted review
ecoegg products logo

Reply from ecoegg products

Hi Grace,
Thank you so much for your wonderful review! 🌟 We're thrilled to hear how much you love your Ecoegg and that you've been impressed by our Fresh Linen scent boosters 😊
Thanks again, The Ecoegg Team 💚

Rated 5 out of 5 stars

It is so eco friendly and the fresh I…

It is so eco friendly and the fresh I really love this product.

November 18, 2024
Unprompted review
ecoegg products logo

Reply from ecoegg products

Hi Palak,
Thank you so much for your fantastic review! 🌿💚 We’re thrilled to hear that you love the freshness and eco-friendliness of our products. Many Thanks, Ecoegg Team.

Rated 5 out of 5 stars

I love my laundry eggs

I love my laundry eggs. So convenient and works great with general washing. Highly recommend.

November 17, 2024
Unprompted review
ecoegg products logo

Reply from ecoegg products

Amanda, thank you so much for your lovely review! 🌟 We’re thrilled to hear you love your Laundry Eggs and that they’re making your washing routine so convenient. Your recommendation means the world to us! 💚

Rated 5 out of 5 stars

Cracking product :-)

Great service, super quick delivery and works exceptionally well, id highly recommend.

November 11, 2024
Unprompted review
ecoegg products logo

Reply from ecoegg products

Thank you so much, Ian, for your fantastic review! 🌟 We’re thrilled to hear you’re loving the product and appreciated the speedy delivery. It’s wonderful to know Ecoegg is working exceptionally well for you! 😊

Rated 5 out of 5 stars

Laundry and Eco fluff …

We use the ego egg plus the booster regularly- does a great wash and very economical.
The whoopsie spray really works where my dog has had an accident . Just leave it for 10 minutes then wash and it lifts the smell .

November 1, 2024
Unprompted review
ecoegg products logo

Reply from ecoegg products

Hi Sandy,
Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you’re enjoying our Ecoegg products, and it’s great to know they’re helping you achieve a great wash while being economical.
Many Thanks
The Ecoegg Team

Rated 5 out of 5 stars

Fab!

I love these products! The bamboo towels in particular are so handy to keep in the kitchen. I had a couple of queries about the laundry eggs and their team was so helpful, I also received my order super quick which is always great. Thanks ecoegg!

November 7, 2024
Unprompted review
ecoegg products logo

Reply from ecoegg products

Thank you so much for your fantastic review! 🌟 We're thrilled to hear you're loving the bamboo towels and finding them useful in your kitchen. Your kind words mean a lot to us 💚
— The Ecoegg Team

Rated 5 out of 5 stars

Great service

I already had eggs, but needed refills which were delivered promptly and accurately. Many thanks.

November 5, 2024
ecoegg products logo

Reply from ecoegg products

Thank you so much for your kind words Megan and for taking the time to leave us a review! 🌟 We’re thrilled to hear that your refills arrived promptly and met your expectations.
— The Ecoegg Team

Rated 5 out of 5 stars

Bamboo kitchen roll

I've been using Ecoegg's bamboo kitchen roll for almost 4 years now and I can't recommend it highly enough! It has replaced all our single use kitchen roll, j-cloths and cleaning wipes, saving us money and massively reducing our waste. The cloths wash time and time again and a roll lasts us such a long time. Really pleased I made the switch :) I've just purchased some more rolls online, prompting me to leave a review. Super quick postage and well packaged. Thank you!

November 7, 2024
ecoegg products logo

Reply from ecoegg products

Thank you so much for your wonderful review! We’re thrilled to hear that our bamboo kitchen roll has been such a valuable part of your routine for almost four years – what an amazing endorsement! It’s fantastic to know that it’s helped reduce waste and save money while replacing single-use products in your home. We’re also glad to hear your recent order arrived quickly and safely. Thank you for being such a loyal Ecoegg customer and for taking the time to share your experience. 😊

Warm regards,
The Ecoegg Team

Rated 2 out of 5 stars

Subpar Cleaning

I'm retiring my Ecoegg: it struggles to lift the lightest of marks and- having tried several different types of the scented pellets- doesn't leave my clothes smelling fresh. They're neutral at best...tops worn for sport smell like they haven't been washed at all.

The 'gentle' ingredients/lack of harsh chemicals making it suitable for sensitive skin attracted me to Ecoegg, but I'm now looking for a replacement.

September 2, 2024
Unprompted review
ecoegg products logo

Reply from ecoegg products

We're sorry to hear that you haven’t had the experience you hoped for with Ecoegg. Our Laundry Egg is specially designed for gentle, eco-friendly cleaning, making it ideal for sensitive skin. However, without the strong chemicals found in many traditional detergents, there are a few unique usage tips to help get the best out of Ecoegg.

To ensure optimal performance, we recommend a monthly "detox" for your washing machine, especially if you've previously used standard detergents. Over time, synthetic detergents can leave residues, gunk, and odours that Ecoegg may struggle to overcome. Using a detox tablet once a month can clear out any buildup from your machine and pipes, leaving it in great condition for Ecoegg to do what it does best.

For those who prefer a stronger fragrance in their laundry, Ecoegg is compatible with fabric conditioners and scent boosters, allowing you to personalise your wash without compromising eco-friendliness. Let us know if you have any further questions—we’re here to help improve your Ecoegg experience!

Rated 5 out of 5 stars

Over 5 years of solid results

I’ve been using an ecoegg for over 5 years & I would never use anything else for my family’s washing (2 kids 2 adults)
The main plus for me is the amount of money it saves me, and not having to remember to buy washing products on our supermarket shop. It saves so much plastic & it washes our households washing really well. The scent it really subtle & fresh, rather than that over the top chemical smell. I really rate this product.

July 24, 2024
Unprompted review
ecoegg products logo

Reply from ecoegg products

Thank you so much for your review and being a loyal ecoegg customer! We are so glad you love the products :)

Rated 1 out of 5 stars

Sorry ecoegg

I so wanted to be able to write a good review for this product but unfortunately I can't. It does not remove stains like blood, fruit juice, and does not remove grease like cooking oil splashes for example. Over time whites start to look dingy and their is little discernable "fresh scent". Sorry ecoegg but your claims for cleaning power simply don't stack up.

March 13, 2024
Unprompted review
ecoegg products logo

Reply from ecoegg products

Hello Daine,

Thank you for taking the time to review - We are so sorry that you have had this experience. We do recommend using a stain remover or oxi powder for difficult stains and grease, this is common for most detergents.

In terms of your difficulties with whites looking dingy, we recommend using one of our whites and lights products, they keep whites bright and clean.

We would love some more information about frequency of washes and to check that the Laundry Egg is being used properly, please email customer.services@ecoegg.com and we will see what we can do to help better your ecoegg experience.

Thank you
Ecoegg team

Rated 5 out of 5 stars

Super, economical skin friendly Ecoeggs

I have been using Ecoegg products for the last few months and they are economical, skin friendly and save lots of space in your cupboard. One egg does both your washing and fabric conditioner. Your clothes will smell nice and feel softer. My family have noticed the difference on their skin, so no more itchy, scratchy clothes. The tumble dryer eggs are also fantastic. They really do make a difference to the drying time and clothes come out super soft and beautifully fragranced.

March 10, 2024
Unprompted review
Rated 3 out of 5 stars

Like the idea but unfortunately clothes…

Like the idea but unfortunately clothes smell musty (started noticing quite quickly after starting to use) so searching for something else that smells fresher.

March 10, 2024
Unprompted review
ecoegg products logo

Reply from ecoegg products

Hello Lee,

Thank you for taking the time to review, hopefully we can help with this issue.

It is only common to be left with a musty smell if the laundry egg is not aired out between washes or is left in the machine, the pellets need to dry out in order to maintain their fragrance.

We'd love to hear more about your experience with the ecoegg on customer.services@ecoegg.com if you have some time to ensure the laundry egg is being used to its full potential.

Thank you
Team ecoegg

Rated 3 out of 5 stars

Small but noisy

This is a really smart idea, I really like that it has so many benefits for the environment but … it really does need a noise abatement notice slapped on it ….. it is so noisy during the wash cycle, clankong around the machine.

We have had the eco egg now 2 months and used it for every wash, unfortunately it will have to be retired to the back of the cupboard, I just can not put up with the noise.

December 2, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look