ECO ENERGY SERVICES LTD. Reviews 

789
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

AVOID! AVOID! AVOID! The salesman was very helpful and I'm pretty sure the workmen do a great job, but I did not meet any. The office 'management' of our booking was appalling and resulted in extrem... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Polite, tidy and very hard working. Highly recommend. Laiba was very efficient with messaging me and keeping me up to date with the whole process. Eco 4 scheme... See more

Company replied

Rated 5 out of 5 stars

The registration & eligibility process was made simple. The admin staff were friendly and efficient. Snow delayed the work but we were kept informed throughout. The men doing the work were hardworking... See more

Company replied

Rated 5 out of 5 stars

Absolutely excellent. I was very dubious at first but no need a relative had a new boiler and loft insulation under the Government Grant scheme. It was 100% funded. Two teams arrived one team did t... See more

Company replied

Company details

  1. Boiler Supplier
  2. also in
  3. Heating Contractor

Written by the company

ECO Energy Services offers the Government Funded ECO4 Scheme for free boiler replacement with Installation. Other Grants; 1- First-time central Heating Grant 2- Air-Source heat Pump Grant 3- Insulations Grant. Experience exceptional energy savings with our wide range of free grants provided to low-income household. Save money on energy bills, improve EPC ratings and enjoy sustainable warmth all year.. A Gateway to Boost your EPC Rating & Warmth.


Contact info

4.2

Great

TrustScore 4 out of 5

789 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(789)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Thank you so much for putting g in my…

Thank you so much for putting g in my new boiler. We are so pleased with the work that was done by your company.

October 25, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

It was a pleasure assisting you, and we truly appreciate you taking the time to leave us such a kind review. Your feedback keeps us motivated to keep delivering the best service possible.
Wishing you many warm and comfortable days ahead!

Rated 5 out of 5 stars

Insulation and windows vent installation

The people who worked installed a fan in the bathroom,insulation and windows vent on all windows. They are also very helpful and friendly.

August 22, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 5 out of 5 stars

Professional service

August 5, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 3 out of 5 stars

Boiler install

They installed the boiler but when fitting
Thermostatic radiator valves they brunt the carpets in two bedrooms
I have tryed to contact the company but no reply the boiler is great and working fine

May 22, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Sorry to hear about the carpet damage and missed contact. We can’t find a booking under your details; could you confirm if Eco Energy Services carried out this work? If so, please email us via the address on our website with your booking reference and photos so we can resolve this quickly

Rated 5 out of 5 stars

Excellent from start to finish

July 3, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 5 out of 5 stars

Great work

Great work. Clean friendly fitters. Done a good job

August 22, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

We sincerely appreciate your positive review and are glad to hear you're happy with the work carried out. Our team works hard to deliver a smooth, professional service, so it’s rewarding to know we’ve achieved that with you.
Thank you for choosing Eco Energy Services!

Rated 5 out of 5 stars

Great service s

October 23, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 5 out of 5 stars

Really great service and my home feel…

Really great service and my home feel more warmer after insulation

October 23, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience with our team. Knowing that we met your expectations makes all the difference to us.
If you ever need anything in the future, we're just a call or message away.

Rated 5 out of 5 stars

Great experience

Great experience! Would recommend the government grant to all.

May 10, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

It was a pleasure assisting you, and we truly appreciate you taking the time to leave us such a kind review. Your feedback keeps us motivated to keep delivering the best service possible.
Wishing you many warm and comfortable days ahead!

Rated 5 out of 5 stars

Very polite

Company did very well, would recommend to family & friends

June 14, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 4 out of 5 stars

They checked for everything to be in…

They checked for everything to be in place before and after

August 16, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 5 out of 5 stars

I had a boiler fitted by energy service…

I had a boiler fitted by energy service to day they worked very hard and they were very professional would recommend them to anybody the fitters who did the work was kind understanding and helpful and very professional In their work

October 22, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

It was a pleasure assisting you, and we truly appreciate you taking the time to leave us such a kind review. Your feedback keeps us motivated to keep delivering the best service possible.
Wishing you many warm and comfortable days ahead!

Rated 5 out of 5 stars

I highly recommend a grant through the…

I highly recommend a grant through the eco scheme. From applying to the fitting was about 2 weeks..

October 21, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience with our team. Knowing that we met your expectations makes all the difference to us.
If you ever need anything in the future, we're just a call or message away.

Rated 5 out of 5 stars

very pleasant people who worked hard…

very pleasant people who worked hard all day and did a terrific job. They seemed to a always be running as they worked and at the end of the day they explained to us what they had done and gave us a demonstration of how to use the new equipment

This is a thank you from my wife and I for the excellent job your people did and to you for your kind and friendly help through the difficulties that I had producing the paperwork!

You, and your teams are certainly an asset to your company.

Every best wish to you and sincere thanks

October 18, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

It was a pleasure assisting you, and we truly appreciate you taking the time to leave us such a kind review. Your feedback keeps us motivated to keep delivering the best service possible.
Wishing you many warm and comfortable days ahead!

Rated 5 out of 5 stars

Excellent work quick and tidy

September 13, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 5 out of 5 stars

Very quick response to arranging a date…

Very quick response to arranging a date for instalation. Great team professional and did a great job. New boiler fitted within the day. Thank you.

September 7, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 3 out of 5 stars

Insulation work

The time taken to do the works, we was promised someone would come and no one would come for a whole week until we kept chasing the company. Failed promise callbacks, the works started in April and only finished now when we was told it would take between 4-8 weeks. The finishing of the works leaves a lot to be desired and could be improved a lot especially length of time and guttering works, tiles above the guttering could do with improving.

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

I had a new boiler fitted and received…

I had a new boiler fitted and received great service - highly recommend Eco Energy Services Ltd. MA

October 17, 2023
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

It was a pleasure assisting you, and we truly appreciate you taking the time to leave us such a kind review. Your feedback keeps us motivated to keep delivering the best service possible.
Wishing you many warm and comfortable days ahead!

Rated 3 out of 5 stars

New boiler installation

I had some issues with getting the right
Documentation together, but the customer assistance were very helpful, and the installation of the insulation and the boiler was quick and easy.

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Very satisfied

Very satisfied

September 18, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

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