ECO ENERGY SERVICES LTD. Reviews 

789
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

AVOID! AVOID! AVOID! The salesman was very helpful and I'm pretty sure the workmen do a great job, but I did not meet any. The office 'management' of our booking was appalling and resulted in extrem... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Polite, tidy and very hard working. Highly recommend. Laiba was very efficient with messaging me and keeping me up to date with the whole process. Eco 4 scheme... See more

Company replied

Rated 5 out of 5 stars

The registration & eligibility process was made simple. The admin staff were friendly and efficient. Snow delayed the work but we were kept informed throughout. The men doing the work were hardworking... See more

Company replied

Rated 5 out of 5 stars

Absolutely excellent. I was very dubious at first but no need a relative had a new boiler and loft insulation under the Government Grant scheme. It was 100% funded. Two teams arrived one team did t... See more

Company replied

Company details

  1. Boiler Supplier
  2. also in
  3. Heating Contractor

Written by the company

ECO Energy Services offers the Government Funded ECO4 Scheme for free boiler replacement with Installation. Other Grants; 1- First-time central Heating Grant 2- Air-Source heat Pump Grant 3- Insulations Grant. Experience exceptional energy savings with our wide range of free grants provided to low-income household. Save money on energy bills, improve EPC ratings and enjoy sustainable warmth all year.. A Gateway to Boost your EPC Rating & Warmth.


Contact info

4.2

Great

TrustScore 4 out of 5

789 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(789)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I would highly recommend eco energy…

I would highly recommend eco energy services although there was a few problems with a circuit board they put the problem right quickly and kept us informed what they were doing and when things were going to happen and kept to their promises.

May 10, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 5 out of 5 stars

Mr Najib

The company is very helpful and friendly very good comication with all staff. The engenering Install the boiler very professional and clean and tidy. Job perfectly 💯 happy with all services I received.

September 27, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

We sincerely appreciate your positive review and are glad to hear you're happy with the work carried out. Our team works hard to deliver a smooth, professional service, so it’s rewarding to know we’ve achieved that with you.
Thank you for choosing Eco Energy Services!

Rated 5 out of 5 stars

Government grant boiler

Highly recommended

May 7, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 5 out of 5 stars

I highly recommended the government…

I highly recommended the government grant through Eco Energy Services. They were fantastic with contact and a whole team turned up and I had a new boiler, installation and much more in one day! Lovely people that came to the house.

September 17, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

It was a pleasure assisting you, and we truly appreciate you taking the time to leave us such a kind review. Your feedback keeps us motivated to keep delivering the best service possible.
Wishing you many warm and comfortable days ahead!

Rated 5 out of 5 stars

Really helpful and supportive through…

Really helpful and supportive through the whole process of arranging the eco grant for boiler & loft insulation.
The guys who did the work were pleasant, and got on with the job they were there to do. Always checking if there were queries & confirming the next part of the job.
The loft insulation was hard going for them as they had to create a new hatch as the original was too small to access the roof space. they cleared all the old insulation out first before putting in the new. And took all rubbish away.
The gas fitters worked through till almost 9pm to finish the job the same day.
Job well done.

September 4, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

It was a pleasure assisting you, and we truly appreciate you taking the time to leave us such a kind review. Your feedback keeps us motivated to keep delivering the best service possible.
Wishing you many warm and comfortable days ahead!

Rated 5 out of 5 stars

Good communication

Good communication
Clean today and very hard working

July 31, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience with our team. Knowing that we met your expectations makes all the difference to us.
If you ever need anything in the future, we're just a call or message away.

Rated 4 out of 5 stars

Did a good job

October 12, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience with our team. Knowing that we met your expectations makes all the difference to us.
If you ever need anything in the future, we're just a call or message away.

Rated 5 out of 5 stars

They were great very fast tdependabke heating agentso get…

They were great very fast to get everything rolling and done all the paperwork with no stress. There engineers were good professional and cracked on with it they even fixed a minor problem fast after instaltuon I would recommend them

February 28, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

It was a pleasure assisting you, and we truly appreciate you taking the time to leave us such a kind review. Your feedback keeps us motivated to keep delivering the best service possible.
Wishing you many warm and comfortable days ahead!

Rated 5 out of 5 stars

I highly recommend the government grant…

I highly recommend the government grant through eco energy services.

August 16, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 5 out of 5 stars

I was very happy I rate the government grant

I was happy with the services and I would recommend the eco government grant services.

October 8, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 3 out of 5 stars

Good service

October 8, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

It was a pleasure assisting you, and we truly appreciate you taking the time to leave us such a kind review. Your feedback keeps us motivated to keep delivering the best service possible.
Wishing you many warm and comfortable days ahead!

Rated 1 out of 5 stars

Shockingly awful no gas for a week left…

Shockingly awful no gas for a week left pipes with a leak

August 1, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Hi Robert! I’ve checked our records and can see we’ve resolved the issues you raised. Could you please confirm and acknowledge that everything is now satisfactory?

Rated 5 out of 5 stars

Great service quick and clean thank you

Great service quick and clean thank you

August 8, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

We sincerely appreciate your positive review and are glad to hear you're happy with the work carried out. Our team works hard to deliver a smooth, professional service, so it’s rewarding to know we’ve achieved that with you.
Thank you for choosing Eco Energy Services!

Rated 4 out of 5 stars

Easy to deal with

Easy to deal with, received a grant for loft insulation. Workers who attended the house were pleasant with a good quality of work. Would recommend.

October 3, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 5 out of 5 stars

Absolutely excellent

Absolutely excellent. I was very dubious at first but no need a relative had a new boiler and loft insulation under the Government Grant scheme. It was 100% funded. Two teams arrived one team did the loft and the other the boiler. All less than a week from applying.
Both teams were really polite and hard working. Did an excellent job. The office kept us informed every step of the way. Thank you.

October 1, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

It was a pleasure assisting you, and we truly appreciate you taking the time to leave us such a kind review. Your feedback keeps us motivated to keep delivering the best service possible.
Wishing you many warm and comfortable days ahead!

Rated 5 out of 5 stars

Well organised

Well organised, top boiler installed and good, polite workmen.

November 20, 2023
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience with our team. Knowing that we met your expectations makes all the difference to us.
If you ever need anything in the future, we're just a call or message away.

Rated 5 out of 5 stars

I recently had the pleasure of…

I recently had the pleasure of accessing a government grant through Eco Energy Services and I couldn't be more satisfied with the process. From start to finish, their team was professional, knowledgeable, and extremely helpful. They made navigating the complexities of the grant application smooth and understandable. I highly recommend Eco Energy Services for anyone looking to improve their home energy efficiency. Their dedication to customer satisfaction and quality service is evident in every interaction."

September 30, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 2 out of 5 stars

Is average is doing work is not…

Is average is doing work is not professional

March 8, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

We are truly sorry to hear that you feel the work done did not meet your expectations. We strive to provide a professional and high-quality service, and it’s clear that we fell short in this instance.

We would like to look into this further and ensure that any issues are addressed. Please send us your postcode so we can investigate the matter and take the necessary steps to rectify any concerns you may have.

Your satisfaction is important to us, and we are committed to resolving this for you

Rated 5 out of 5 stars

I highly recommend the government grant…

I highly recommend the government grant through Eco Energy Services. The engineers were very efficient, professional, prompt, polite and punctual.
with the installation of the boiler.
Thank you very much 👍👍

July 1, 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

It was a pleasure assisting you, and we truly appreciate you taking the time to leave us such a kind review. Your feedback keeps us motivated to keep delivering the best service possible.
Wishing you many warm and comfortable days ahead!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look