Ecohaven Reviews 24

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It was a present and cool to have somethng completely different- beer and soap! Smelled really nice right out of the packaging - had never heard of using a beer cap for a magnetic soap holder it’s a... See more

Rated 1 out of 5 stars

So far, somewhat disappointing. In less than a day the toothbrush head became loose so it now both swivels on the handle and easily falls off if I don't hold it in place. I suspect I will need to tape... See more

Rated 5 out of 5 stars

this is 2cnd order, I am very pleased with the personal service, I will definitely keep returning. My order was delivered by hand, in Dec, from Newhaven to Sompting, I imagine due to postal strikes.... See more

Company replied

Rated 5 out of 5 stars

I love Ecohavenstore products. They are ethical, good quality and look fantastic too! I love the Haman towels and have started using the deodorant. All the Ecohavenstore products w would be a wonder... See more

Company replied

Company details

  1. Beauty Product Supplier

Written by the company

Ecohaven was born with the intention to reduce the use of plastic in our environment. Our aim is to promote small changes that will lead to bigger changes for the better of our environment. We plan to do this by creating a zero waste range of products with a strong focus on functionality and design at a fair price. As of today, more than 6.3 billion tons of plastic waste have been generated. Only 9% of that was recycled. The removal of single-use plastic bags has already made a massive difference in the impact of plastic in landfills. Very quickly, we became accustomed to reusing our carry bags so why just stop there? It takes one step at a time to alter our consumption of plastic in our everyday life. At Ecohaven, our intention is to say no to disposable plastic, to change our lifestyle for a better, eco-conscious living, and contribute to a better planet. For us, the step started with an essential bathroom product, the toothbrush. Then, we just carried on our journey toward sustainability...


Contact info

4.2

Great

TrustScore 4 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Cool and Different Surprise!

It was a present and cool to have somethng completely different- beer and soap! Smelled really nice right out of the packaging - had never heard of using a beer cap for a magnetic soap holder it’s a really novel idea-a genuine surprise -obvs important right now to be eco friendly too- easy to hang in the shower did it in about it a minute. I can imagine it’s a good present so I’ll be getting a few of these come Christmas time and I’ll be dropping the hint for a soap refill with a beer for Father’s Day! 👍

March 25, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing

So far, somewhat disappointing. In less than a day the toothbrush head became loose so it now both swivels on the handle and easily falls off if I don't hold it in place. I suspect I will need to tape it secure until the head needs replacing from wear.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

I love Ecohavenstore products.

I love Ecohavenstore products.
They are ethical, good quality and look fantastic too! I love the Haman towels and have started using the deodorant.
All the Ecohavenstore products w would be a wonderful gift for a loved one while being kinder to our environment.

October 7, 2023
Unprompted review
Ecohaven logo

Reply from Ecohaven

I am thrilled that you love our products as much as we do. As a small business, it is our responsibility to search for the best eco-friendly and sustainable alternatives to plastic so you don't have to. This is why we are delighted to collaborate with UK brands that follow the same ethics using vegan organic ingredients that are good for the skin and good for the planet.

Rated 5 out of 5 stars

Great quality and no plastic involved

I have bought the electric toothbrush, soaps and the set of bamboo toothbrushes for the whole family, I love it that everything is plastic free and great quality, over all a great experience

July 19, 2023
Unprompted review
Ecohaven logo

Reply from Ecohaven

Thanks so much, Gio, for taking the time to leave a review about our eco-friendly products. We couldn’t provide plastic-free products that we do without great customers like you! We look forward to delivering another excellent experience to you next time you visit our online store. Thanks for choosing to shop with us!


Rated 5 out of 5 stars

Lovely Hammam towels

My light weight, soft and cosy Hammam towel is perfect for packing in my bag to take to the beach for after a summery sea swim. It also looks great in my bathroom and drys quickly, making it practical for every day use. A lovely purchase.

July 11, 2023
Unprompted review
Ecohaven logo

Reply from Ecohaven

Thank you so much for your feedback Lucy. We are delighted that you are pleased with the softness and versatility of your Hamman towel, it's a definite customer favourite.
Thank you for your support.

Rated 5 out of 5 stars

wonderful experience

this is 2cnd order, I am very pleased with the personal service, I will definitely keep returning. My order was delivered by hand, in Dec, from Newhaven to Sompting, I imagine due to postal strikes. What a caring personal touch.
Thank you, Ecohaven

December 23, 2022
Ecohaven logo

Reply from Ecohaven

Many thanks for your review Linny. Your delivery was local, so it was important to us that you receive your order before Christmas, I am so glad you appreciate this extra service. Keep in touch.

Rated 5 out of 5 stars

A fine range of quality environmental products

Ecohaven have developed a fine range of environmentally friendly quality personal products, which justify the wide coverage they are attracting. Excellent value and service completes the package

November 1, 2022
Unprompted review
Ecohaven logo

Reply from Ecohaven

Thank you for your kind review Don. We are so pleased that you value our service and quality, it is very important to us.

Rated 5 out of 5 stars

I love the products I’ve tried so far…

I love the products I’ve tried so far from Ecohaven.
My new hairbrush is a joy to use. My bamboo toothbrush and fennel tooth powder was so good for my flight. Light and compact.

Finally, my kitchen washing up sponge/scourer stays in tact and easy to wash.

Karin had a wealth of knowledge about all things eco friendly.

I shall be buying more
Alison

November 11, 2022
Unprompted review
Ecohaven logo

Reply from Ecohaven

Thank you so much for your review, Alison. We really appreciate you taking the time to share your experience with us. We are so pleased that you love our eco products as much as we do!

Rated 5 out of 5 stars

Amazing eco friendly products,

Amazing eco friendly products,, Excellent Quality and better for the environment,, definitely recommend to friends and family,,
Five stars given

November 2, 2022
Unprompted review
Ecohaven logo

Reply from Ecohaven

Thank you David to share your review and spread the word of Eco-friendly products to all.

Rated 5 out of 5 stars

Favourite eco-friendly brand

My favourite eco-friendly brand. Fantastic products for a sustainable lifestyle. I am very happy to be using a range of Ecohaven products to help reduce my daily impact on the environment.

November 2, 2022
Unprompted review
Ecohaven logo

Reply from Ecohaven

Caroline, thank you for the great review! We’re so happy you love your eco friendly products in your move to a more sustainable life. We’d love to continue providing great alternatives to plastic to awesome customers like you.

Rated 5 out of 5 stars

Bamboo

The ethos of this brand is great.
I love the bamboo handle electric toothbrush which lasts and charges very quickly. The bamboo charger is neat and holds firmly the stem of the
brush in place. The choice of different programmes including just gums is fun and good to use. I like the feel and warmth of bamboo products and hence chose the safety razor with the bamboo handle. The weight and the blades take a bit of time getting used to but it's oddly pleasing using a traditional razor. One can't be in a rush to use this razor but it gives a very clean shave.
The honey and chamomile shaving soap lathers up very well and the scent is gorgeous! I've started using it as a body soap I love the smell so much.

I like the quality, design,durability and the principles of this brand. Highly recommend.

August 8, 2022
Unprompted review
Ecohaven logo

Reply from Ecohaven

Thank you Marie-Anne for your review. We sincerely appreciate all the support you have given Ecohaven, and we are happy to hear that your experience with our products have been positive. Thank you for being a loyal customer and spreading the word!

Rated 5 out of 5 stars

Love these products

Love, love these products! The pink razor feels weighty and soaps are delicious. Customer service is very good…would definitely recommend and good to know that it helps make our seas that little cleaner.

October 8, 2022
Ecohaven logo

Reply from Ecohaven

Thanks so much for sharing your experience with us. We also love your feedback on helping our oceans against plastic pollution, thanks for your contribution x

Rated 5 out of 5 stars

Great quality products

Great quality products. I have bought several items from this store and will continue to buy these products. Very happy to support this sustainable company.

September 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great quality, guilt free products.

Great quality, guilt free products. Very happy to support this sustainable company.

July 25, 2022
Ecohaven logo

Reply from Ecohaven

Thank you for your review.
We greatly appreciate that you support our eco-friendly shop.
We aim to help you make these small sustainable changes easier and better in your home.

Rated 5 out of 5 stars

I recently bought a gift set for…

I recently bought a gift set for Father’s day from Ecohaven and my father absolutely loved the products. I thought that it was really nicely presented and felt that it was of a good quality.

June 26, 2022
Unprompted review
Ecohaven logo

Reply from Ecohaven

Thank you for your kind review.
We are so pleased to hear that your gift was well received by your father.
We are taking proud in sourcing the best quality products to offer you the best experience while using those.

Rated 5 out of 5 stars

Purchased the Bamboo toothbrushes

Purchased the Bamboo toothbrushes, a super product at a good price, would recommend.

June 22, 2022
Unprompted review
Ecohaven logo

Reply from Ecohaven

Thank you for your review, it means a lot to us.
As you said, being sustainable doesn't have to cost the earth!

Rated 5 out of 5 stars

Very pleased with the products

Very pleased with the products I've ordered for my husband for his birthday. Beautifully packaged and the razor and soap are of very good quality. My husband was impressed.

I'm now going to place an order for myself!

June 12, 2022
Unprompted review
Ecohaven logo

Reply from Ecohaven

Thank you for your comments.
We are so pleased that your birthday gift was a success, and that you have now been inspired to purchase a safety razor for yourself.
Please feel free to ask us for any advice in the future.

Rated 5 out of 5 stars

I will definitively buy again!

Amazing brand with beautiful eco values and lovely products. Easy to communicate with too, which is a bonus.

June 11, 2022
Unprompted review
Ecohaven logo

Reply from Ecohaven

Thank you for your review.
We really appreciate that we share the same values and hope to see you again soon.

Rated 5 out of 5 stars

I’ve just bought a bamboo hairbrush…

I’ve just bought a bamboo hairbrush from this lovely lady. As a Hairdresser I’m so happy to find a brush that doesn’t have nylon or plastic bristles as they rip the hair. Natural fibres are the way to go! ❤️

June 11, 2022
Unprompted review
Ecohaven logo

Reply from Ecohaven

Your experience as a hairdresser is so valuable. Thank you for spreading the word that natural bamboo hairbrushes are good for your hair and good for the planet.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look